Photoshop Scratch Disk Error OSX Lion 10.7.3

I have had Photoshop CS5 installed on my system for over a year, and it worked fine all this time under Snow Leopard. Now that I've upgraded to Lion, Photoshop will not open due to these messages:
Could not open a scratch file because the disk is unavailable.
Could not initialize Photoshop because the disk is unavailable.
The scratch disk in question is an 80gb partition of a 1tb internal hard drive. If I delete the preferences file (by holding down cmd-shift-opt when starting PS) then it starts up just fine. If I go into preferences and reset it to use the scratch disk, then next time I try to reopen the program I get the same 2 error messages and I have to ditch the preferences again.
There is nothing wrong with the disks, I verified them. And anyway, I've been using that scratch disk with Photoshop for the last year with no issues. It was only after I switched to Lion that this started happening.
I need to be able to take advantage of the performance increase that a scratch disk offers. Anybody have any ideas on what's happening or how to solve this?

Chris,
Thank you for responding. I think you're onto something. I looked in disk utility to see if I could repair permissions on the scratch volume, as Lundberg suggested, however the option to do so was greyed out due to this message: "Not available because the selected disk is set to ignore ownership". So I went to the partition, pulled up the Get Info box and saw that the "Ignore Ownership on this Volume" box was not checked. I checked it to see what would happen, and although the option to repair permissions is still greyed out in disk utility, now Photoshop starts up perfectly, even with the problematic scratch partition set as the primary Photoshop Scratch Disk.
Is this the wrong way to get to the right answer?
Concerning your other suggestions, I was able to use Go To Folder to get to the /private folder, and I saw that it said I could only read. I was able to add my user account and give it Read/Write permission through the Get Info dialogue box (I fear Terminal unless I have explicit instructions). Is this what I want? I also looked into the /volumes folder and apparently there is nothing within it, unless the folders are hidden I suppose. I checked permissions of my main drive (startup disk, on which all my applications reside) and they claim that I have read/write privileges. However I'm only viewing this in the Get Info box; is that not the right place to see/alter it? Because this whole time the scratch partition also claimed that I have read/write permissions and that was obviously not true, as it only started working right once I checked "Ignore Ownership on this Volume". But it's incredibly confusing because I could save files to the scratch drive from Photoshop; I just couldn't choose it as a scratch drive.
The short question is: is it ok that I simply chose to ignore ownership on these disks, and that I messed with the /private folder, and/or do I need to do anything else?

Similar Messages

  • Photoshop Scratch Disk Error OSX 10.7.5

    I had a Mac with CS5.5 installed. Suddenly i got an Error Message on Startup: "Could not open a scratch file because the disk is unavailable...."
    Unable to solve the Problem I Updated to CS6.0 in hope of fixing the Problem that way. It did not.
    So i deleted the User and created a new one which worked, for a while at least. Now i have the same Error again!
    After searching around a bit i found this Thread: Re: Photoshop Scratch Disk Error OSX Lion 10.7.3
    In this Thread FocusCreative22 found the answer to that Problem. He suggested checking "Ignore Ownership on this Volume" in the Volume Info.
    My Problem now is that either through having a newer OS version or only having the Startupdrive i dont have the checkbox "Ignore Ownership on this Volume". How to fix this Problem then?

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    Thank you for responding. I think you're onto something. I looked in disk utility to see if I could repair permissions on the scratch volume, as Lundberg suggested, however the option to do so was greyed out due to this message: "Not available because the selected disk is set to ignore ownership". So I went to the partition, pulled up the Get Info box and saw that the "Ignore Ownership on this Volume" box was not checked. I checked it to see what would happen, and although the option to repair permissions is still greyed out in disk utility, now Photoshop starts up perfectly, even with the problematic scratch partition set as the primary Photoshop Scratch Disk.
    Is this the wrong way to get to the right answer?
    Concerning your other suggestions, I was able to use Go To Folder to get to the /private folder, and I saw that it said I could only read. I was able to add my user account and give it Read/Write permission through the Get Info dialogue box (I fear Terminal unless I have explicit instructions). Is this what I want? I also looked into the /volumes folder and apparently there is nothing within it, unless the folders are hidden I suppose. I checked permissions of my main drive (startup disk, on which all my applications reside) and they claim that I have read/write privileges. However I'm only viewing this in the Get Info box; is that not the right place to see/alter it? Because this whole time the scratch partition also claimed that I have read/write permissions and that was obviously not true, as it only started working right once I checked "Ignore Ownership on this Volume". But it's incredibly confusing because I could save files to the scratch drive from Photoshop; I just couldn't choose it as a scratch drive.
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  • Work stoppage because of scratch disk error.  The torture continues!  Please help!

    Hi, everyone:
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    In December, I began receiving the error message Could not initialize Photoshop because the scratch disks are full. I deleted all the large files from my hard drive, and the problem went away.
    Now, I am working on a large Photoshop file (i.e., 585,155kb). I am working at 300 ppi for print reproduction, using multiple layers. I am opening each new image to be added to the master document in a separate Photoshop window. I set the resolution of each at 300 ppi, then crop and transfer to its new layer in the master file (using drag and drop). After I crop and transfer, I close the open window of the file I just cropped and transferred. No other programs are running. This seems to be fairly standard stuff.
    All was fine (although very slow) until two nights ago. When cropping, I received the error Could not complete your request because the scratch disks are full.
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    More scratch disk torture.
    None of this makes any sense, and, while Photoshop error messages are upsetting, they dont explain what you should do. I am not a programmer, and I am totally stumped.
    I know that someone somewhere upgraded their RAM and still received a Scratch disk error too, so I hope someone can advise me on what I need to do next. I cannot continue my work and just spent a lot of money on RAM.
    Thank you!

    Hi, everyone: Thank you for your help with my problem. I appreciate everyones time and feedback, as well as the openness to help and explain (and further explain) what I do not fully understand. I learned a lot more, as Photoshop always introduces new things to learn and figure out. (One has to be part programmer to make PS work!) I appreciated the clear instructions and simple analogies too (for example, the head vs. suitcase was great).
    Good news: The Scratch disk error has subsided for now!
    I believe (although I am not certain) that the problem was something very simple after all, and I am embarassed. Only time will tell if this was really the culprit, for, if the Scratch disk error reappears later, it may be something else all together that is lurking in the background.
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    Peter's advice was to check the crop settings in the option bar for the common mistake of specifying pixels/cm rather than pixels/inch. My setting was correct (pixels/inch). However, I inadvertently used my pixel width number as inches in the Width setting, causing a MUCH bigger file than intended. When I changed the number, the Scratch disk error disappeared, putting me back in business! Thanks, Peter, for pointing me the direction that eventually revealed the problem.
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    (2) Checking the need to DEFRAG The Analyzer said a DEFRAG was not needed, and, indeed, the color chart that plotted the files showed only a thin red line or two (red indicates fragmentation).
    (3) Searching for more TEMP files to delete. I found 750 MB in TEMP files to delete, so, while not a lot, there were some still there. Previously I followed these directions to safely delete temporary Internet files: Ctrl Panel > Internet Options > General > Delete Files > Delete all offline content. But, when I navigated to C:\Windows\Temp, sure enough, I found more. Directly opening C:\Windows\Temp seems to be more effective. (I have done it that way in the past too, but lately I was trying to follow the "safe" way I had stumbled across recently.)
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    I also read the links that everyone recommended, as well as numerous other documents I found across the Web. Some introduced still more to learn/understand, of course.
    Thank you once again. Ill resurrect or repost if the Scratch disk error haunts me again later, but, for now, a happy ending.

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  • Scratch disk errors

    Hi Again,
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