Photoshop serial number help

I am trying to install PS6 to my macbook pro and the serial number doesn't work.  I mistakinly bought the Windows version first online, then they sent me the mac version to install and a cd in the mail.  Now when I try installing the PS6 CD to this mac, it says I am entreing an incorrect serial number.  I am using the serial number that is in my orders at Adobe.com.

Use the serial number on the DVD case not the one in your Adobe account.
The serial number are also platform specific hence you should have the different serial number that wil work on Mac.

Similar Messages

  • Adobe Photoshop Serial Number Problem

    One of my friend has lost his Adobe Photoshop serial number. What to do? There is any way to recover it.

    It should be on the media the bought.

  • I buy app keynote but I Don't have serial number.Help me please.

    I buy app keynote but I Don't have serial number.Help me please.

    This means you have the iWork '09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • I had to purchase a new computer. My Photoshop serial number does work on my new computer.

    I ha t to purchase a new computer with Windows 8.0. Now my PHOTOSHOP serial number does work on the new computer how do I fix this problem?

    Hello James,
    I am sorry, but CS3 is not compatible with Windows 8.
    Creative Suite 3 has been released Early 2007 and Windows 8 has been released Mid 2012.
    When Windows 8 came out, we had just released our Creative Suite 6.
    CS3 under Windows 8 may be installed, activated and used, that may happened for some customers, but we know due to the difference of the files system of these 2 products that it is unstable.
    You could downgrade your operating system to Windows Vista or Windows 7 to have the CS3 working.
    There is also an option to purchase a first-year discounted version of the new Adobe Creative Cloud membership due to your ownership of the CS3.
    If you wish to have more information, please go to https://creative.adobe.com/plans
    Thank you.
    Arnaud.

  • I've gone over the 14 days for proving i'm a student to get my serial number HELP!

    i've gone over the 14 days for proving i'm a student to get my serial number HELP!

    It appears that many of our users are able to now submit their eligibility successfully.  You can find more details at http://forums.adobe.com/message/4232792#4232792.

  • Photoshop Elements 10 serial number help

    My computer crashed and I am trying to install Photoshop Elements 10 on my new laptop. I lost the serial number and it does not appear on my adobe account. The software also came with Premiere Elements and is a student and teacher edition. The Premiere Elements serial number does appear, but it does not work for Photoshop. Please help me find my serial number. Thank you.

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Photoshop cs3 serial number help

    Hi there,
    I have photoshop CS3 and i have recently goten a new computer as my old one crashed and died.  I have tried installing my photoshop on it but when activating it says my serial number has been used already and i should deactivate the ps on the other computer, But since it has crashed and is no longer with us i am unable to do this.   Is there any other way I can get my photoshop to work? 
    Thank You!

    Contact licensing and activation support by phone. They will talk you through and release the activations.
    Mylenium

  • Help - Photoshop serial number problems after Premiere demo- AIR ??

    Hi- Ive been a licensed owner of Photoshop since 1997. In 2003, because I was a teacher on the east coast for an accredited school on the west coast that had students in my area, I bought CS1 for my (2) new identical XP computers. In 2007, I bought (2) new indentical Windows Vista computers and installed CS1 on one of them and used it until the C drive (Seagate series 7200.1) crashed in May of 2010. I then re-installed CS1 onto that Vista machine and used it with no problems until January of 2011 when I installed a demo of Adobe Premiere video editing software. Shortly after installing the Premiere demo software, I got a pop up that said to "Re-activate Photoshop".
    To this day, I have not been able to use Photoshop. The install and activation went as expected, GoLive works fine, but whenever I try to start Photoshop, I get a popup error that says "Could not complete your request because of missing or invalid personalization information." I tried uninstall-reinstall but Photoshop wont open and I still get that error. I also noticed that the serial number area of the Photoshop splashscreen is scrambled, meaning instead of having the serial number and the name of my computer that is suppose to be there, it has a sting of strange characters like this: Home.>:::Computer"""@%#>]
    I tried numerous call to Adobe, they said try this and that, I did all those things and yet my Photoshop still does not work and the serial number is scrambled. The Adobe support people also tell me "CS1 is not approved for Vista so we don't support install problems". CS1 installs fine- always has, but now there's something wrong with my serial number-to which they basically replied: Upgrade to CS5, OR post on the forum. I don't want CS5, I just want my Photoshop software back according to the license agreement. So I am here asking if anyone has any suggestions or insights.
    One thing I noticed during one of the re-insatll attempts is that even though I unisntalled the Premier demo, there was something left behind in my Vista programs list. It is called "AIR". I have tried to uninsatll it numerous times, but it wont uninstall.
    Any suggestions or insights?
    Thank you,
    Steve

    Mmh, sounds like Adobe AIR has meddled with your local port/ socket configuration. That would also explain the jibberish in your serial input field - it cannot properly connect to the activation service and only spits out the URI path. Have you tried booting in safe mode sans network support? This may allow to get rid of Adobe AIR... Otehr than that the opposite may work - download the manual AIR installer, run it, let AIR run it's update and then try to uninstall it from there.
    Mylenium

  • I cant find my serial number help pls

    I cant find my serial number anywhere in my house I have been looking for almost a month. I had my desktop whipped clean because it was freezing on me and I had no other choice but to lose photos and info that was saved on my desktop but now I cant find the serial number for my adobe photoshop elements 12 and adobe premiere elements 12 , someone please help me figure something out .

    http://www.apple.com/retail/
    Enter your zip code, pick your store, and make an appointment.

  • Photoshop serial number is invalid

    I have a problem with photoshop inside my creative standard suite edition for students, all the rest, such as indesign and illustrator works fine, but photoshop says that the serial number is invalid. The strange thing is that all the rest of the suite in si english and phptoshop in italian, what do i do? If i disinstall photoshop and reinstall in english will my serial number go? i have a big deadline next week and i really need photoshop and i would like to know what do i have to do.

    Yes, it is a valid serial number, it's the one on my packaging. It was on my PC laptop no issues, the laptop died, I'm installing on a new one it says invalid key. I didn't get a change to unregister the other PC, maybe that is the issue, but adobe says that my key is a beta key and they won't help me, they say I have to buy full version, but I had full version. I feel ripped off, thanks again for all your help!

  • Adobe photoshop serial number neederd

    I have bought Adobe elements 10 photoshop and for me to set up my software I need a serial number from you to do this could you let me how I can do this thank you

    Hi Iceman 25,
    Locating or obtaining a serial number varies depending on your mode of purchase.
    Please refer to the below mentioned link which describes the process of locating / obtaining a serial number :
    Find a Serial Number
    Hope this helps.
    Thanks

  • Re installing Photoshop, Serial number retrieval

    My iMac was stolen last weekend with PhotoshopCS2 Education Edition installed on it. The software was originally installed one and a half years ago when I was employed at Georgetown University. I'm no longer working there and have moved since the software was originally installed. I'm attempting to re install Photoshop on my new computer, in the verification process my serial number was sent to my old Georgetown address which is no longer active. How do I update to receive my serial number to complete the installation on my new computer?

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Serial Number help, please!

    While attempting to download my new Adobe Photoshop Elements 10, I keep getting the message that my serial number is invalid.  I have entered and re-entered the correct number many times (the number on the back of the disc box) but still keep getting the error message.  Please help - any advice will be appreciated!
    Many thanks.

    Beveni99 I would recommend contacting our support team as they can review your serial number and ensure it is valid.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Needing photoshop serial number

    I downloaded Adobe Photoshop CS 5.1 on my other PC and at the time it was free when I downloaded it. I registered it but when I go to my account it does not show that I have the product nor the serial number. I want to put it on my new PC can you please help me with this problem. Thank you Cynthia

    Adobe Photoshop CS 5.1 has never been free. Not ever.
    You may have had a free 30-day trial version, but that expired in 30 days after you first used it.  You can not register a trial version, and no serial number has ever been necessary to use the trial version for those 30 days so no serial number has ever been issued for any trial version of any Adobe application.

  • Why has Adobe not sent me my photoshop serial number?

    I have purchased Adobe Creative Suite 5.5 Design Standard from Fnac in Lyon, France with the student reduction. I was told I needed to register online, send in a photocopy of my student card or other paperwork prooving my student status to receive my serial number and be able to install photoshop onto my MacBook Pro. I never heard back from them! I'm sure I did everything correctly and yet here I am stuck with unusable Installation CDs and much less money in my pockets. This forum is also the only way I found to (hopefully) contact someone in the know. Please please help me! I'm desperate!
    Thank you

    Hi,
    How many days has it been since you uploaded the douments for verification?
    The below link gives details on the timelines for receiving a serial number for an Education Version:
    Education FAQ
    Request you to please refer to the same.
    Thanks

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