Photoshop stopped saving "PNG" files
Hi All...
My photoshop stopped saving PNG files today. Weird!
I reinstalled my software, all disc's, and it still won't save. It says there is a 'program error".
Any one have any thoughts?
Thanks.
Please describe the process in more detail (including OS etc.).
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
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Photoshop CC 2014 Crashes When Opening or Saving PNG Files
I'm having an issue where opening or saving PNG files causes my copy of Photoshop CC 2014 to crash.
I've updated to the latest version, restarted my computer and have no plugins installed. I have also re-installed the program from the Creative Cloud application, although I haven't tried a full uninstall/reinstall sequence.
I'm running an x64 version of Windows and have tried both the 64 and 32 bit versions of Photoshop - neither works.
Other file formats don't appear to cause any issue - the problem is specific to PNG files (does Adobe Photoshop depend on any PNG library like LibPNG? Perhaps an older version has been installed by a different application?)
This issue seems to have occured in the past on the Adobe forums, but there is no clear resolution.Part of the information is missing but your running CC 14.1.2 not CC 2014, and14.1.2 needs to be updated to 14.2.1. I also can not see the date of you video drivers. Here is what my CC 2014 and my 14.2.1 looks like
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 32498 MB
Memory available to Photoshop: 37132 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.3311"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
glgpu[0].GLRendererID=1757
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140429000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Quadro 4000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="333.11"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=7.48731e+010
clgpu[0].CLCompute=185.366
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 171.9G free
C:\, 224.2G, 103.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.0 (2014.0.0 x001)
Accented Edges 15.0
Adaptive Wide Angle 15.0
Angled Strokes 15.0
Average 15.0 (2014.0.0 x001)
Bas Relief 15.0
BMP 15.0
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x001)
Clouds 15.0 (2014.0.0 x001)
Collada 15.0 (2014.0.0 x001)
Color Halftone 15.0
Colored Pencil 15.0
CompuServe GIF 15.0
Conté Crayon 15.0
Craquelure 15.0
Crop and Straighten Photos 15.0 (2014.0.0 x001)
Crop and Straighten Photos Filter 15.0
Crosshatch 15.0
Crystallize 15.0
Cutout 15.0
Dark Strokes 15.0
De-Interlace 15.0
Dicom 15.0
Difference Clouds 15.0 (2014.0.0 x001)
Diffuse Glow 15.0
Displace 15.0
Dry Brush 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Embed Watermark 4.0
Entropy 15.0 (2014.0.0 x001)
Export Color Lookup NO VERSION
Extrude 15.0
FastCore Routines 15.0 (2014.0.0 x001)
Fibers 15.0
Film Grain 15.0
Filter Gallery 15.0
Flash 3D 15.0 (2014.0.0 x001)
Fresco 15.0
Glass 15.0
Glowing Edges 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Ink Outlines 15.0
JPEG 2000 15.0
Kurtosis 15.0 (2014.0.0 x001)
Lens Blur 15.0
Lens Correction 15.0
Lens Flare 15.0
Liquify 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Mean 15.0 (2014.0.0 x001)
Measurement Core 15.0 (2014.0.0 x001)
Median 15.0 (2014.0.0 x001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x001)
MMXCore Routines 15.0 (2014.0.0 x001)
Mosaic Tiles 15.0
Multiprocessor Support 15.0 (2014.0.0 x001)
Neon Glow 15.0
Note Paper 15.0
NTSC Colors 15.0 (2014.0.0 x001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
Palette Knife 15.0
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x001)
Photocopy 15.0
Photoshop 3D Engine 15.0 (2014.0.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.0 (2014.0.0 x001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x001)
Plaster 15.0
Plastic Wrap 15.0
PNG 15.0
Pointillize 15.0
Polar Coordinates 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Poster Edges 15.0
Radial Blur 15.0
Radiance 15.0 (2014.0.0 x001)
Range 15.0 (2014.0.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.0
Ripple 15.0
Rough Pastels 15.0
Save for Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Skewness 15.0 (2014.0.0 x001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x001)
Spatter 15.0
Spherize 15.0
Sponge 15.0
Sprayed Strokes 15.0
Stained Glass 15.0
Stamp 15.0
Standard Deviation 15.0 (2014.0.0 x001)
STL 15.0 (2014.0.0 x001)
Sumi-e 15.0
Summation 15.0 (2014.0.0 x001)
Targa 15.0
Texturizer 15.0
Tiles 15.0
Torn Edges 15.0
Twirl 15.0
Underpainting 15.0
Vanishing Point 15.0
Variance 15.0 (2014.0.0 x001)
Water Paper 15.0
Watercolor 15.0
Wave 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
WIA Support 15.0 (2014.0.0 x001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x001)
ZigZag 15.0
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash:
Adobe Kuler
Installed TWAIN devices: NONE
========================================================================================== ==========================
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34153 MB
Memory available to Photoshop: 37150 MB
Memory used by Photoshop: 90 %
Image tile size: 1028K
Image cache levels: 4
Font Preview: Extra Large
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="Quadro 4000/PCIe/SSE2"
gpu[0].RendererID=1757
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3311"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20140429000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=7.47664e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 3.64T, 3.22T free
F:\, 465.2G, 171.9G free
C:\, 224.2G, 104.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.2.1 (14.2.1 x001)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 x001)
Bas Relief 14.2.1
BMP 14.2.1
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Clouds 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 x001)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 x001)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 x001)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 x001)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 x001)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 x001)
Maximum 14.2.1 (14.2.1 x001)
Mean 14.2.1 (14.2.1 x001)
Measurement Core 14.2.1 (14.2.1 x001)
Median 14.2.1 (14.2.1 x001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x001)
MMXCore Routines 14.2.1 (14.2.1 x001)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 x001)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 x001)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x001)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 x001)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 x001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Range 14.2.1 (14.2.1 x001)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 x001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x001)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 x001)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 x001)
Variations 14.2.1 (14.2.1 x001)
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
WIA Support 14.2.1 (14.2.1 x001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x001)
ZigZag 14.2.1
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Adobe Exchange
Kuler
Installed TWAIN devices: NONE -
Photoshop not saving pngs properly
My team and I have been having issues with generate image assets not saving png files correctly. Photoshop has been saving them with the png extension, but the file has a white background like a jpg. Has there been in recent updates that may be causing this? Is anyone else experiencing this issue?
I think the default with Generator is 24 bit, but I tried an 8 bit one and I was able to get transparency. Can you post a screen shot of you layer pallet to see what you've got? Here's a sample with a layer forcing an 8 bit png and the result - pretty bad quality - png 24 is much better!
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PSE 8 stopped saving modified files
Hello,
my PSE 8 just stopped saving any files I am modifying using the program.
It says "Could not complete your request because of a program error" whenever I try to save a file.
It was working just fine for nearly two years until today...
Thanks for you help
PierreJouen for questions about functionality of your Photoshop Elements 8 I would recommend posting to the Photoshop Elements forum.
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When opening a previously saved png. file how do you show its layers?
I was trying to save a large file as a Photoshop PDF and my program crashed. I was lucky enough to have saved this file in both a JPEG and PNG format onto my desktop but now once I move the files back into Elements, I have no history and no layers?
No, that's right. History is only for the current session--any time you close a file its history gets cleared. And neither jpeg nor png files can have layers. If you want layers you need to save as tiff or psd. (PDFs can be layered, but not the basic pdfs that PSE can create, and PSE can't deal with a layered pdf file as a layered file, either.)
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Photoshop CC saves PNG files bigger than some PNG-specific tools
Hey,
as a web-developer i'm working with PNG files alot. Since the release of Photoshop CC i always need to go back to CS6 for saving what i did in CC. I thought maybe it's just an early bug which will be fixed soon but still nothing and annoying. Maybe i missed something and there is a benefit in this bigger files? So here is a short discription...
When saving a PNG file
( file > save as > PNG > Compression: Smallest/Slow and Interlaced: None )
the files saved in Photoshop CC are about 17kb bigger compared to the saving in Photoshop CS6
A former 0,3kb PNG file gets saved with 17kb in Photoshop CC.
I use the English Windows 64bit Version of Photoshop CS6 and CC.
A fix would be very appreciated.
Screenshot of both files:
Thanks,
Bye!Chris and Idothings:
Here's a quick example that explains what I am talking about:
Download this 32bit png, and open in Photoshop:
http://www.estructor.biz/testje/heading.psd
In Photoshop, the only options in the save for web dialog I have for png are these:
and
Since I require the alpha channel to remain intact, I am forced to export to a 32bit png (png-24 with transparency checked). Png-8 would be a much better choice, since this image could be optimized with a limited colour palette, but Photoshop does not allow a full alpha channel to be included in that case. In short, a pixel's transparency is either on or off in 8bit png mode.
In Photoline I can choose a png with 32768 colours and full alpha transparency. This reduces the file size while I retain full visual quality.
Fireworks offers us an additional option:
Png 8 bit with Alpha Transparency. This gives us the power of full transparency and a limited index-based colour pallette. It also results in a much reduced file size.
Unfortunately, Fireworks' colour reduction algoritms are quite old, and you cannot really choose 128 colours: it wrecks the quality (in this case, at least). With manual colour choices this could be improved, but the time this would take kinda defeats the purpose of having a web optimization tool.
One other disadvantage to Fireworks: no further development. Adobe killed it.
Often 256 indexed colours are not enough. Color Quantize goes one step further, and allows for a limited colour palette of 512, 1024, 2048 and 4096:
This gives a web front end developer an incredible control over a limited colour palette, and yields the best balance between file size and visual quality, while retaining a full alpha channel. Color Quantizer also includes a very simple quality mask brush tool to paint over areas that must remain identical in quality. The colour reduction algoritms are top-notch, so with the sample image even 128 colours are visually quite acceptable.
Final results:
Photoshop: full 32bit png - 254kb
Photoline: 32768 colours 32bit png - 207kb
Photoline: 256 colours 32bit png - 170kb
Fireworks: 256 colour 8bit png + 8bit alpha channel - 54kb
Color Quantizer: 256 colour 8bit png + 8bit alpha channel: 50kb
Color Quantizer: 128 colour 8bit png+ 8bit alpha channel: 41kb
Do I really have to explain any further? You'd have to be mad as a hatter to continue to use Photoshop for png optimization once you start to realize how limited its png output options are. Luckily, Color Quantizer (and ImageAlpha for mac) is completely free: so export to a 32bit png, and optimize in those.It will save a LOT of bandwidth.
Chris, you are correct in stating the png export options have not changed since v5.5 - it shows. Photoshop is stuck in the nineties as far as web export is concerned.
Oh, and one more thing: Photoline, Color Quantizer and ImageAlpha offer a wealth of dithering algoritms. While Photoshop users are limited to diffusion, pattern and noise, in Color Quantizer I have six different options plus other options to control the final colour reduction.
PS I could not check ImageAlpha for the mac, since I work on a WIndows machine at home. In my classes I do demonstrate ImageAlpha to the students, and it gives comparable results to Color Quantizer (since both use, I believe, the same colour reduction algoritms) at a low 128 colours. I recall a file size of around 46kb. -
Photoshop CS2 Saving a file as .jpg
I recently installed Photoshop CS2 in my Windows 8.1 machine and now when I create an image in PHotoshop I don't have an option for saving the file as a .jpg in the drop down menu Can anyone help?
With CS2, you have to make sure the image is flattened, there are not paths, no extra channels, in RGB colorspace, and 8bit. The current versions of PS does this for you, but not CS2.
BTW, you said you just installed CS2, which is a very old program. I hope you have a license for it. See this thread:
https://forums.adobe.com/message/6290183#6290183 -
Saving PNG file with transparency
Hello!
In my application I generate "BufferedImage"s with transparent pixels. When I try to write them using ImageIO.write() in PNG format, the transparency information is lost.
Can anybody send me working code for this problem?
Thanks,
NorbiWhat are you using to view the PNG? Are you sure it is a viewer that supports PNG transparency? Internet Explorer and the previewer built into Windows do not fully support PNG transparency so maybe that's the problem. See http://entropymine.com/jason/testbed/pngtrans/ for more info. I know for a fact the following code will generate a transparent PNG. Photoshop will read the transparency correctly but IE won't.
public static final void main(String[] args) {
// Create a new image with an alpha channel
BufferedImage image = new BufferedImage(100,100,BufferedImage.TYPE_INT_ARGB);
// Get a Graphics2D object that interfaces to the Image
Graphics2D g2 = image.createGraphics();
// Draw a red circle on the image
g2.setColor(Color.RED);
g2.fillOval(0,0,100,100);
try {
// Write the image to a PNG file,
// the red circle will have a transparent background
ImageIO.write(image, "png", new File(args[0]));
} catch (IOException e) {
e.printStackTrace();
}Anyone know how to do the equivalent with Jimi? This:Jimi.putImage("image/png", image, args[0]); only writes the PNG with a black opaque background. -
Recently, sometimes I can save A PNG file in Ps and sometimes I can't.
Also, PSD files are not supported in Pr.
Without being able to save a PNG, a PSD without a background seems to be my only option...
Thoughts?
What am I missingFor Premiere, Picture must be RGB not CMYK (CYMK?) http://forums.adobe.com/thread/1081681
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Problem - Photoshop Saving PNG files too large
An issue has recently cropped up with Photoshop for me.
Whenever I try to create a png-24 object using "Save for Web", in the program it will tell me that the file should be only around 1kb, it will end up in the folder 10-15kb, much more than I had intended.
This has only started happening recently, and when I have asked co-workers to try and export the same psd files using the same method, the exported pngs are the correct 1kb sizes. So the problem is only with my copy of Photoshop.
Currently I'm running Photoshop 10.0.1 on Windows XP Professional.
Has anyone else come across this problem, or know how to fix it? I've tried deleting my Preference file, but that didn't correct the issue.Please describe the process in more detail (including OS etc.).
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)? -
I was asked to create an image for an app at 128x128. Its to be a 24bit png. I created the Ai file at the specified size, but when I tried to save as png, it was horribly pixelated. I tried to veiw it on several devices (phone and tablet), but the image is still the same. Can anyone pleeeeease help me. Anti ailised is on, using cs6.
shannasays,
It is crucial to have the exact paixel x pixel size.
Did you use Save for Web so you could see that the image size was right in the Image Size window?
Or did you Export, and in that case did you set the resolution to 72? If you set it to 300 or whatever else than 72, you wil get pixelation/blurriness because of resampling.
It is important to have Art Optimized ticked. in Save for Web it is hidden away in the Image Size window. -
Photoshop Not Saving 3D Files?
Hello,
Recently, I created an image in Photoshop. That image was made to appear as if it was 3D by duplicating the original image, rotating it, and putting it on the back of the first layer. However, when I go to import it into After Effects, only the original layer shows...
Any ideas?
Running Windows 8.1, Adobe Collection CS6
Thanks,
Jack ReynoldsPlease describe the process in more detail (including OS etc.).
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)? -
I am sure this is a well known problem, but I can't find a
solution that works. I am using Fireworks 8 on a PC with Windows
XP. For some unknown reason it has stopped saving png files,
although it will save as gif, jpeg etc.
When I try to save a file I get a message "Could not complete
the requested action. An internal error occurred". It is not a font
problem as it won't save a file which contains no fonts.
I have tried uninstalling and reinstalling the program,
deleting the preference file, but to no effect.
Can someone please point me to a solution that works.
Thanks for the help
MikeBSandra A. wrote:
> I cannot get a 532 kb .png to open that was created by
me in
> Fireworks 8. I have tried other similar files with the
same result,
> that is, it opens briefly, then closes and crashes the
program. I
> can creat a new png Any help would be appreciated. This
is the
> sidebar to my entire site!
Try deleting the Fireworks 8 preferences text. On my machine
it's located at
C:\Documents and Settings\Linda Rathgeber\Application
Data\Macromedia\Fireworks 8\English
The file will rebuild itself when you reload the program,
resetting all
the defaults.
Linda Rathgeber [PVII] *Adobe Community Expert-Fireworks*
http://www.projectseven.com
Fireworks Newsgroup:
news://forums.projectseven.com/fireworks/
CSS Newsgroup: news://forums.projectseven.com/css/
http://www.adobe.com/communities/experts/ -
PS saving blank PNG files, display issues
For the past few days, randomly, photoshop is saving PNGs as blank transparent files. A 640 x 1136px file is 60-70kb.
There are also some display issues that look like GPU issues but only happening with PS, no other programs.
New Document looks like this:
Pasted screenshot into the new doc and moved it around:
Macbook Pro Retina, 15"For Premiere, Picture must be RGB not CMYK (CYMK?) http://forums.adobe.com/thread/1081681
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Hi, I'm very new to fireworks and since I installed it 4
weeks ago I can't save or open png files. An error message appears
stating An internal error occurred. I've read through other posts
and because fonts kept coming up It needed doing anyway, I ran a
clean install of my os, still no luck. All other file types are
fine.
Mac G5 - 10.4.9 running studio 8
Any help with this would be much appreciated.
Thanks.My OS is 10.4.11. on 2 GHz Intel iMac.
I reread my orignial post and noticed a typo. I can save png's with PS "save for the web," but can't open those just-saved png files.
I did lots of things before I noticed that the png wasn't working. Don't know which may have caused a problem. Likely things? Well, I added a plugin for Ico. format. I deleted it because I thought it might have caused the conflict.
Assuming that was the problem, what can I do to restore the png file format?
I don't have disk warrior. I did run the maintenance utility yesterday. It runs crons, clears caches, deletes cookies, that kind of stuff.
I've never had a problem with it disabling plugins or causing any problems. Haven't run disk utility for a few weeks. Would that help?
I didn't download the replace png plugin from Adobe, but the original wasn't working anyway. I looked for a backup on the exernal drive, didn't find one, and downloaded another.
Next, I did a Photoshop reinstall thinking that might fix the problem, but it didn't. Which plugin folder should the png plugin be place in. I've never been sure why there are two format folders; the folder in plugins, and the folder in Photoshop only.
Maybe you are looking for
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Is it possible to delete the origional appleID email adress?
Hello, I have a little problem: My father has a email adress corresponding to his internet connection, with this email adress he created an appleID (serveral years ago). So he has an apple id using "[email protected]" including an icloud email adress
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How to create a plugin to stamp texts and not an image into a pdf document
How to create plugin to stamp texts and not an image.. i just want it to work like the stamper plugin found in sdk sample but here i need text to be stamped instead of an image.. Is it possible? kindly give me some ideas?how to go about it.. can this
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LiveType .ipr won't import into FCP - File type not recognized
LiveType file is greyed out when trying to import into FCP as a Standard File type. If we change Standard File to All Files we get an error stating, "File Error: 1 file recognized, 0 access denied, 1 unknown." The project and media are on an external
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Outlook 2010 and smtp security issue
I get this message when I "Test Settings" Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provide
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I need to conver feet to inches, in my code, I am picking up feet and inches in the input file, and need to convert it all to inches on the output file, for example, a person is 5 07, this needs to be converted to 67 inches....Any suggestions