Photoshop to Illustrator size error

I have an image that is 2100 pixels X2100 pixels in Photoshop 7, when I
place it into Illustrator 10 it says the image is 252 pixels in size. What
happened?

Please verify whether your background in which you placed the object has the dimensions greater .
if it has the dimensions less then such problems may occur.

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I cannot download updates re photoshop and illustrator error message unable to extract files

I am still new to all of this
I cannot download updates re photoshop and illustrator an error message comes up saying that I am unable to extract files
I do have an open case number re this query but am rarely free during office hours to sort
thanks Viv

Please give more info so we can help you.
Witch operating system, photoshop cc or cs6 and what error message came up

Tablet PC calibration error in Adobe Photoshop and Illustrator CS3 whilst in Extended Desktop Mode

Hey everyone!
I've run into a snag which hasn't bugged me before because I never used a second monitor, but now that I do, Photoshop and Illustrator don't function properly.
I am running my Adobe products on my Lenovo X61 Thinkpad Tablet, which is Wacom PenEnabled. It's got the basic digitizer pen and pen pressure features, no stylus tilt or anything.
Whenever I run Photoshop or Illustrator in Extended Desktop Mode so I can have a different window open on my external monitor and the Adobe app on my tablet screen, my stylus goes strange. It seems to think that the extended desktop is part of the Adobe window, so when I move my stylus to draw, the cursor will appear on the external monitor, usually proportionate to the size of the screen...ie. It interprets the external and tablet screens as one desktop and the top left corner of my tablet screen is the top left of my external, whilst the bottom right on tablet IS the bottom right on tablet, if that makes any sense...sorry.
So I can't draw anything in photosho unless I set it back to standard desktop mode, or mirrored desktop. I've searched over the net and these forums and I can't find a fix for this. I was walking in harvey norman the other day and the Wacom Cintiq 12" was there on display, and it had the same issue with extended desktop and photoshop.
Has anyone had this issue before and/or does anyone know of a fix for it? I'll keep searching around and playing with the computer until I fix it and I'll post any solutions I find here if noone else has one.
My system details are:
Abobe Photoshop CS3 10.0.0
Adobe Illustrator CS3 13.0.0
OS: Windows Vista Build 6001, Service Pack 1, 32bit
RAM: 2GB
HD: 18.2GB free Disk Space (out of 66.3GB on the Active Partition)
Video: Intel GMA: Mobile Intel(R) 965 Express Chipset Family

I'm using an HP tx2011au tablet pc, using adobe flash cs3 and have the exact same problem. it becomes decalibrated only while the flash window is open, and only while flash has a file open, and only when using an extended desktop. even if flash is open and it has no files open it works fine.

Trying to download indesign for mac, photoshop and illustrator trial which i require immediately but your website is crashing/saying there is an error. Can you please advise when this will be rectified?

trying to download indesign for mac, photoshop and illustrator trial which i require immediately but your website is crashing/saying there is an error. Can you please advise when this will be rectified?

WHatever issues you have are specifuc to your local system, not Adobe. Since you have not provided any shred of useful,technical details such as system info nobody can tell you anything.
Mylenium

When installing CS3 Design Premium it instals Version Cue server and shared components, but I get the message "Errors: 6 component (s)" and dose not install, Photoshop, Flash, Illustrator, Indesign or Creative Suite Premium

When installing CS3 Design Premium it instals Version Cue server and shared components, but I get the message "Errors: 6 component (s)" and dose not install, Photoshop, Flash, Illustrator, Indesign or Creative Suite Premium

Thank you Bturko in the future only migrate/copy/transfer your documents and settings. Adobe applications especially are not designed to be transferred from one computer to another. It is possible to recover however. I would recommend the following steps:
Run the uninstaller located in Applications/Utilities/Adobe Installers
Run the CC Cleaner Tool to ensure complete removal - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you need to download a fresh copy of the installation files they can be downloaded at Download CS3 products.
Run the installer and reinstall Creative Suite 3.

Error installing trials of photoshop and illustrator CC

When trying to install Photoshop and Illustrator trials I get the error message 'Error writing to temporary file location' the error code is (-70)
I am running windows 8.1

Pcolly2509 this is a different error than I have observed before. Since it is discussing a failure to write to the temp file location then it would occur your current User account does not have sufficient permissions to write to this directory. Please try creating a new administrator account and seeing if you face the same difficulty. You can find details on how to create a new User account in steps 7 of Troubleshoot unexpected behavior | User account-specific | Adobe software | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account-2. html. The process is going to be the same for Windows 8.1.

Illustrator CS4 - "Can't save illustration." Error

While working on a website mockup I ran into a rather worrisome error - "Can't save illustration."
I can export as .png, .jpg but cannot "Save" or "Save As" regardless of the file type.
The particular document/file contains 1 graphic made in Photoshop and a few downloaded vectors, but removing those particular items does not seem to help.
I read that the error can be caused by fonts so I changed all fonts to Arial(standard system font), and even tried changing type to outlines.. again, nothing helped.
I've also tried copy/pasting everything to a new document to no avail.
All content is on single layer, if it matters.
My system(osx 10.8.5) is running on little available memory, but even removing what I would assume to be the more taxing files doesn't help - the "Can't save illustration." error persists. Needless to say, I'm very worried.
Any thoughts/ideas on how to remedy this problem?

Tried printing to PostScript file (did not see specifically PDF printer), and received an error stating there was not enough memory, or object too complex. I tried reducing the object and artboard to 1/4 it's original size, problem persists.

Adobe CS3: Photoshop, Dreamweaver, Illustrator, and Flash (Not opening)

Hi,
I have had the adobe creative suite suite 3 Deisgn premium for over an year now. Recently over the past 2 months I am no longer able to open up any of the following programs:
Photoshop
Dreamweaver
Illustrator
Flash
They have worked for me in the past but now they are just not opening up for me. I have tried plenty of things such as:
Uninstalling the whole cd then reinstalling
Calling customer service
Browsing/googling for ways to fix it
Yet I still have been yet to get this issue resolved. I have tried installing the CS4 30 day trial and that works fine. But I want my CS3 version to work. I tried everything. The thing is I do not get an error message either on the these so there is no way of titling this issue. If it helps I have windows vista. Well please let me know what you come up with . My email is [email protected] Thank you!
Brett Ryan

What does happen?     When I double click on them nothing happens for a second it gives me the loading signal but nothing comes up.
You say no error message - how far in the boot process does the program get? Does it just not respond at all? Does the program load-box appear and freeze? Does the program load-box appear and dissapear? Does the computer freeze up in the middle of the load?
           You never end up seeing anything for any of the applications except for photoshop which loads but then closes right away. So it just doesnt respond at all. But there is no freezing. So the load-box only appears and dissapears when I open photoshop. but for everything else it just never appears.
Does the process display in your processes list?
            No it does not display
Did you install/uninstall/delete anything around the time this started?
I'm pretty sure I didnt uninstall or install anything around the time it started. I think I would remember if it did. So i'm pretty sure I did not.
Did you try going back to a restore point before this started? No I did not.
Have you run a thorough virus scan? Yes I have and nothing comes up.

Illustrator CS4 error notification: "Error Loading Plugins. PhotoshopImport.aip"

I am working on a Mac 10.10 Yosemite with Adobe Illustrator CS4 however every time I try to open Illustrator it brings up error notification: "Error Loading Plugins. PhotoshopImport.aip". I can't click on the OK button and the only thing I can do is force quit the application. How do I solve this problem so I can work on my files again?

I have found the solution in another forum that finally seems to have worked!
The last comment I haven't yet experienced as I quit photoshop and was still able to open illustrator without problems and without the help of photoshop afterwards.
But happy for now that this works.
OK, had the same issue, found a work around, not a fix.
1     Force quit Illustrator.
2     Start Photoshop CS4
3     Start Illustrator CS4
4     when you get the alert popup, with Photoshop now open, it allows me to click on "don't show again", and click "OK"
5     quit Photoshop
Now Illustrator should continue to work so long as it is open.
Illustrator will continue to freeze on start unless you 1st open Photoshop.

Creating a high quality website logo in Photoshop or Illustrator

I'm trying to create a very high quality crips website logo using Photoshop or Illustrator, but everytime I export the design into PNG, the text borders are not as crip compared with Google logo. How do I create a very crips and sharp logo using Adobe software? Please tell me what software, how to export, what the size of the document should be, what resolution, any detailed tricks, designs and pointers would be helpful. I know I can create a logo, but it is blurry and it shows. When I put my logo on a gray background for instance, the text becomes more blurrier. You know the deal.

hmmm. Where to start?
The question points to several areas of digital design fundamentals that indicate you need to educate yourself through classes, books, tutorials. The PS Forum can't really get at all the issues you bring up; resolution, vector vs raster, web graphics, transparency and the web. You are asking how to make a logo and that is a really broad request not easily answered.
A quick search for "Photoshop for Web Design" yields a lot of possibilities. There are a lot of books and a lot of free and not so free online tutorials.
Here are a couple:
http://www.lynda.com/Photoshop-tutorials/Photoshop-for-Web-Design/
http://www.1stwebdesigner.com/tutorials/web-design-layout-tutorials-2010/
Good Luck.

Why Photoshop and Illustrator CS6 are so slow on my MacBook Pro early 2011?

First of all sorry for my english
I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
Cpu, Ram and Gpu usage are normal, I mean when I use these software there's at list 85% of free Cpu, 1GB of Ram still available, and 80% of free GPU. And I got 30GB left on my hardrive which is little but I believe is enough.
So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
Anyone knows why CS6 is so slow?
Software version:
Photoshop CS6 13.0.1
Illustrator CS6 13.0.0
My Specs:
Os: Snow Leopard 10.6.8
Cpu: Intel Core i7 2.3 GHz
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
4GB ram
AMD Radeon HD 6750M

idunnoisok wrote:
I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
... And I got 30GB left on my hardrive which is little but I believe is enough.
So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
Anyone knows why CS6 is so slow?
Software version:
Photoshop CS6 13.0.1
Illustrator CS6 13.0.0
My Specs:
Os: Snow Leopard 10.6.8
Cpu: Intel Core i7 2.3 GHz
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
4GB ram
AMD Radeon HD 6750M
My experience is that Photoshop can demand and use prodigious amounts of memory and disk space, much more than one might expect from the size of the files being worked on. While I don't have direct experience with CS6, my daughter uses CS4 on a Macbook Air with 4 GB memory and she had 100 GB free (on a 250 GB solid state drive). CS4 is less demanding than CS6, and in fact with the SSD, it runs pretty well, even with just 4 GB memory (the solid state drive is basically like memory, in fact, in some ways). However after running Photoshop on some projects for a while, we noticed she had only 60 GB free disk space. After restarting her Mac, she had 100 GB free again. Photoshop CS4 was using up 40 GB of disk space! And this was simply editting some (multiple) photos from a digital camera. Photoshop not only has its own memory management processes, but it also pages to disk and uses disk space as "scratch space" in its own fashion. I think that it is inadvisable to run Photoshop with less than 100 GB free disk space, and that's with CS4, not even CS6. And if you don't have a solid state drive, the throughput might slow down immensely unless you have a lot of memory (I think someone else pointed this out already).
Bottom line -- based on what I have seen with CS4, 4 GB memory is too low by at least a factor of x2 (16 GB memory would be even better), and I'd say a minimum of 100 GB free disk space is a must as well. I saw CS4 using more than 40 GB of "scratch disk space" and you are using CS6, which must use significantly more resources than CS4, and you indicate only 30 GB free space. That seems too low to me. I think other Adobe major software packages are similarly demanding, unlike any other software I have seen or used. For instance, I think you would have no trouble running MS-Office software (which is also known for using computer resources, but not anywhere as much as Adobe software).
One thing you can do is when you notice things slowing down, not only quit all other software except for CS6, but also in the Finder, under the Go menu, enter
/private/var
under Go To Folder ...
and then look in the folder called
vm
If you see swapfiles, add up the total space they are taking, and also the space taken by the sleepimage file. These are working to decrease the amount of free space you have and they can quickly grow to tens of GB when Photoshop and other Adobe softwares are running.
Since it sounds like you have now upgraded your RAM, that should help, but you may find that the swapfiles and sleepimage files are taking even more disk apce faster and I think 100 GB free space is needed to avoid further slowdowns.

Trouble opening the free photoshop and illustrator trial downloads, please help!

Trouble opening the free photoshop and illustrator trial downloads, please help!

Dear Michael,
In response to your questions, please see below;
What OS? OS X 10.8.2
What happens? When i click on the ''AdobePatchInstaller'' i get this message, ''Update Failed, Updates could not be applied. This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available. If the problem persists, contact customer support for further assistance.
Any error messages? No
Did you have previous versions of the software on your system? No
Is the trouble with the download or the installation of the software? I am not sure but i think it may be the download. It shows that the download was complete and icon appears on the desktop. I plan to buy the ''Adobe Creative Suite 6 Design & Web Premium'' but i wanted to try it first via the free trials, especially Photoshop and Illustrator. So please let me know what i need to do.
Kind regards,
Nancy Gonda-Nesbeth
Freelance Garment Technologist
<Removed by Moderator>

Text tool not working in photoshop (and illustrator)

The text tool is not working in my CS5.5 photoshop (nor illustrator).    Box appears, can't see the type while typing.   Layer descriptor shows the text but the text does not show in the workspace.   Read several forum comments.   Deleted preferences, reset character and paragraph pallets.   Font size is adequate, have tried several different colors.     PLEASE HELP.

Hi Mylenium - I appreciate your response and would be happy to answer any specifics that you would need.   Since I obviously do not have your technical skill, please forgive my lack of knowledge related to information you may need.   I will try to answer here, but if you need additional information, please simply ask so that I can give you enough 'sensible' information.
System specs: Dell Alienware Quad Processor with max RAM (I process digital videos.) Windows 7 Operating System, Adobe Creative Suite 5.5
Language: English
Preferences: All were deleted per recommendation of Adobe Community Thread
Character & Paragraph Pallets:   Both were re-set to Adobe defaults per Adobe Community Thread
Font:   Calibri Regular, 14 point with 18 point row height.   AV horizontal and vertical are both 0. Text horizontal and vertical scale are both 100%. Baseline shift is 0. Text color is black (on transparent)
I have tried numerous fonts, font sizes and font colors.   Nothing shows up, but I know the text is there because of the layer label name.
Can you help?   If not, how to I reach Adobe technical support?

Photoshop and Illustrator CS6 updates fail

I have subscibed to Creative Cloud and the uodater tells me I have updates to apply to Photoshop and Illustrator CS6. I would like to have these updates as there is no guarantee I shall be able to afford the CC subscription forever. However every time I apply them they fail with error U44M1P7. According to the Adobe help document I need to download the standalone installers; I did this with Illustrator and it failed in exactly the same way. For Photoshop it says apply the update from within Photoshop, but I cannot even do that now as the program crashes on launch.

Run the Creative Cloud Cleaner Tool, let the application manager reinstall, try again.
Mylenium

New laptop spec suggestions for Photoshop and Illustrator

Hi Everyone!
As I am sifting through the posts regarding laptops - I figured I'd post my own as my requirements are a little different. I am looking to buy a new windows laptop. I work with Photoshop and Illustrator and basic office programs like outlook, word and excel. I have CS2 but will upgrade with the new laptop purchase - so running CS5.5 (or better) Photoshop and Illustrator is required. I may or may not buy the whole Creative Suite as I only use these and Acrobat. I want to spend what is required to get the job done well - not more - but I don't want to be cheap either – my laptop needs to work well & not hamper my workflow. This will be my only computer. Being efficient is key. I use Adobe to do graphics for apparel: (embroideries, prints, logos, etc.) and small business (logos, print media, etc.). I work in actual size – so a lot of what I do is on a 20 x 30 art board. I do not work on videos – just print media and static artwork. Suggestions on the specs I will need and/or actual laptop models would be great. Thanks so much for your help - it is all so confusing!
JP

Photoshop CS5
System requirements
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor
Microsoft® Windows® XP with Service Pack 3; Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 (Service Pack 2 recommended); or Windows 7
1GB of RAM
1GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
1024x768 display (1280x800 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM
Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0
DVD-ROM drive
QuickTime 7.6.2 software required for multimedia features
Broadband Internet connection required for online services and to validate Subscription Edition (if applicable) on an ongoing basis*
Illustrator CS5
System requirements
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor
Microsoft® Windows® XP with Service Pack 3; Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1; or Windows 7
1GB of RAM
2GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
1024x768 display (1280x800 recommended) with 16-bit video card
DVD-ROM drive*
Broadband Internet connection required for online services and to validate Subscription Edition (if applicable) on an ongoing basis†
for the information -- both photoshop and illlustrator have not been updgraded, they both are UPDATED,
the updates can be downloaded form http://www.adobe.com/downloads/updates/
hope it helps
thanks and regards
AnIsH

Photoshop to Illustrator size error

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