Photoshop trial download error - firewall setting?

Hi I am trying to download the trial version of photoshop and it's keep failing. And this popped up. I tried to find where to change the firewall setting but I am unable to find it. Can someone tell me what I need to change?
Thank you!

Minshin what specific error are you receiving?  For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Similar Messages

  • Photoshop CS5 trial download error 109?

    Photoshop CS5 trial download error 109?

    Which operating system are you using?  Where are you trying to download the install files too?  What have you tried so far to resolve your difficulties?

  • Photoshop Trial download too slow

    Hi everyone,
    Is it normal for the Photoshop Trial download to take forever? Apart from the text to say Photoshop is now downloading (which has been there for about 20 minutes) there appears to be nothing happening. Am I missing something?
    Thank you!

    It's over a gigabyte in size, so it's going to take a while, depending on your internet connection.
    -Noel

  • Photoshop Trial. Error 11

    After installing the photoshop trial I get this error message. "Some of the application components are missing from the Application directory, Please reinstall the application." Already reinstalled twice. Does anybody know how to solve this problem?

    Please delete the copy of the Adobe Download Assistant in your Applications folder.  You will then be able to install the updated version.  You can find more details in the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html.
    Also as an alternative you can follow the directions listed at http://forums.adobe.com/thread/981369 to initiate a direct download of the software.

  • Installing Photoshop CC: "Download error. Contact customer support (49)"

    Hi. have just purchased the creative cloud. I try downloading/installing Phoshop, but at the end it comes up with: "Update failed. Download error. Press Retry again or contact customer support (49)"  ??!! I have tried again offcourse - problem remains,
    Running on Windows 8.1, 3200x1800 ppi screen on Dell M3800. InDesign installed and working ok as far as I can see by briefly testing.
    Actually I am able to open Photoshop - only to find out, that it is impossible to use, because the interface is not being scaled - leaving the menus so small, that it is impossible to see anything!!?? This issue I also found in this thread: http://forums.adobe.com/thread/1323412?start=160&tstart=0
    - so my primary question is about the download/install error.
    Any help appreciated, thanks

    Nostricum did you receive a download error (49) while downloading an update to Premiere Pro and Photoshop?
    I would recommend reviewing Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html which discusses how to resolve download errors.

  • Photoshop trial download problems

    everytime i try to download photoshop trial i cannot get past adobe AIR? i click accept an the download doesnt continue can anyone help?

    Manualyl download Adobe AIR from the Adobe site and install it.
    Mylenium

  • How to i open photoshop trial download?

    having trouble opening file i downloaded.

    Neither the Photoshop trial nor the InDesign trial would open for me. Then I downloaded the Adobe Application Banager because I think the one I had on my computer was associated with a previous email address. the programs still wouldn't open. Then I right-clicked on InDesign (in the Start Menu) and it gave me the option to open as administrator which I did. The program opened.  (It's a work computer, but I can use the administrator privileges even though I'm not in administrator status all of the time.) Anyway, I don't know if either of these scenarios would apply to you, but both programs finally launched for me and are working.

  • Photoshop update download error

    I receive this message when I download updates;
    Photoshop 13.1.2 for Creative Cloud
    Installation failed. Error Code: U44M1P7
    Extension Manager 6.0.4 Update
    Installation failed. Error Code: U44M1P7
    Any idea what it means?

    As I mentioned on another discussion thread -
    Once the update failed I could no longer launch Photoshop CS6. I got a dialogue box that popped up saying "Adobe Photoshop CS6 has stopped working." I tried a number of things, including trying to reinstall Photoshop CS6. Maybe I did something wrong but I couldn't get any joy. Luckily, I had a recent Drive image which I restored and got my lovey Photoshop back again.
    I then did as someone suggested and attempted to update from within Photoshop itself. Unfortunately, the same horrible result. Have just restored my drive again and will not try to install update 13.1.2 until I know that the problem has been addressed and fixed by Adobe.
    By the way, as my attempt to reinstall Photoshop, as per the Adobe suggestion, didn't help, should I have reinstalled the entire Creative Suite Master Collection? If that is what I need to do then I will most definitely forgo this update.
    I just had a look at what this update is supposed to do. It apparently gets rid of a bug  that when you open a copy of Photoshop CS6 that you purchased, a notice displays that you can try this product for 30 days. As I don't have this issue, I wonder why I got the update anyway. Maybe that is why it is causing so much angst. It is supposed to fix a specific problem that I don't have.
    I suggest that if, like me, you don't have this "Trial Screen Display" bug, don't install the update.

  • InDesign CS4 Trial Download Error

    So I spend 10 hours downloading the trial version to Adobe Indesign CS4. It downloads fine and I'm set to install. As I install, it goes about halfway, to the Adobe NA Color Settings, when a popup comes and says that Adobe Setup has encountered a problem and needs to stop.
    Any clues on WTH happened?
    I'm running Windows Vista, Home Edition, Verion 6.0 with SP1.
    I've tried installing it with firewalls down, in simplified mode, with interenet connected and not connected.
    Frankly, I am at a lost to what is up.
    I really need Indesign for school and was planning to buy it after I installed the trial version. But the trial won't even install properly.
    Any help would be nice

    only thing suspicious i find is this:
    Thu Aug 20 11:19:29 2009 ERROR
    The payload with AdobeCode:  {35304775-CB5F-101B-A142-83B5468C225C} has required dependency on:
     Family: InDesign
     ProductName: Adobe InDesign CS4 Icon Handler x64
     MinVersion:
     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
     Removing this dependency from list. Product may function improperly.
    The payload with AdobeCode:  {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0} has required dependency on:
     Family: CSXS
     ProductName: Creative Services Infrastructure x64
     MinVersion:
     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
     Removing this dependency from list. Product may function improperly.
    The payload with AdobeCode:  {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA} has required dependency on:
     Family: Creative Suites
     ProductName: Adobe Drive CS4 x64
     MinVersion:
     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
     Removing this dependency from list. Product may function improperly.
    My Vista is 32x bit...is that the problem? if so, how to fix?

  • CS6 trial download error message.

    When I download the CS6 InDesign trial version, it gives an error message: You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms............But my OS X 10.6.8 is listed on the system requirement.......confused.....

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Gdadobe what operating system are you using?  Where did you download the trial of CS6 from?

  • Adobe Photoshop CC Download error -

    My download of Photoshop CC (2014) onto keeps failing with the following errors:
    ERROR: DF012: Unable to find file(Seq 16)  ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750  ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\Megan\AppData\Local\Temp\{1783F61F-DC9C-4E21-A5DA-C0DD470069BE}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
    I'm running Windows 8. Any ideas?

    Hi mpassey,
    The install error above indicates permissions issues with Common Color Profile and VC++ package install.
    Please try downloading and installing Microsoft Visual C++ 2012 Redistributable Package (x64) manually from : http://www.microsoft.com/en-us/download/details.aspx?id=30679
    Restart the computer in the Selective start mode , this will give step by step description (http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    Secondly,  reset the permission on the C:\Adobetemp folder to read and write.
    Once done start the installation again and then check.
    Regards,
    Rave

  • Can anyone help with Photoshop CC download error (49)?

    I'm not sure what to do with trying to get the update installed so that I can start the trial version.  I have turned off McAfee already.  Any suggestions?

    Jbsnaps please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 49.

  • Photoshop CC Download Error

    I keep getting an error message when I try to download the Photoshop CC package. The message simply says to press retry or contact customer support. Any suggestions?

    Iriscoker what error message exactly are you receiving?

  • Adobe acrobat pro DC trial download error (Mac)

    When I try to download the trial version of Adobe acrobat DC pro on my mac, it gives an error "Acrobat installer encountered an unexpected failure. Please try again. If it continues to fail contact Adobe support". I have tried doing in about 5 times, it failed every time. Any fixes? It would be greatly appreciated.
    Version of Mac OS: OS X (10.8.5)

    No I'm running 10.8.5. (and can't update due to a critical application incompatibility).
    Thank you for clearing this up.

  • InDesign Trial Download Error

    I receive this error message when I open the Install Adobe Download Assistant while trying to install the InDesign trial.  My operating system is Mac OSX Version 10.7.5.

    Hi cpaga46,
    Please remove your current installation of the Adobe Download Assistant and reinstall.  You can find more details under the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Known_issues.
    Alternatively you can try downloading from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

Maybe you are looking for

  • Calculating text fields

    Hi folks! I am having a problem with my application which i hope you can help me to solve. Basically my application has 6 textfields were the user enters details about costs. I want to have another textfield (total) below these 6 which will show the

  • How to check case????

    Hi all I want check every character's case (either upper case or lowercase)in a string...how can i do this ..can any one tell thanks in advance regards rajesh

  • Control design and simulation toolkit

    Hello everyone, Does anybody know if indexing is possible in a Control and Simulation loop in Labview? I need to save in an array all the simulation data. Thanks, Ussr123. Solved! Go to Solution.

  • Anyone received fraudulant email from iCloud Security Team?

    I got this really basic email from the "iCloud Security Team" asking me to update my account to protect against third-party access.  The link (when I mouseover it) shows no Apple in it.  I can't find a way to forward this to Apple so they can investi

  • MacBook and iSight crashes

    I recently purchased a MacBook with built in iSight. Whenever I start an iChat video call on the MacBook, 1/2 second into the call iSight crashes. I have tried different AIM and .Mac accounts. I have an existing Mac Mini with external iSight that wor