Photoshop Trial not installing - Windows 8

Hi All,
I've tried downloading the Photoshop CS6 Trial using the Adobe downloader as suggested.  The download completes but does not install.  I downloaded Adobe Support Advisor and it quotes, "cpsid_82829s1: "A restart is pending," bootstrapper error has occurred."
I have restarted the computer as advised on http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html which doesn't resolve the issue and also searched for the InProgress registry key as suggested (it isn't present).
How can I get the installation to work?  I've downloaded twice which has caused me to exceed my monthly download allowance and I'm now running ultra-slow broadband until the 5th May!
There doesn't seem to be any support for Win 8 - is it not supported?
Why oh why can't I just download straight rather than using the installer?!
Please help
KR
ROC

Could be all sorts of causes. As a start, check your task manager for any active msiexec.exe, setup.exe processes and similar and terminate them. Likewise, shut down any updater processes like GoogleUpdater and so on. Also check your Windows Update status. you may simply have notifications there about mandatory updates that need to be run.
Mylenium

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