Photoshop trial not working
I have downloaded the trial version of Adobe Photoshop cs5 and everytime I try to open a picture it stops working and shuts down. How can I fix this issue?
For a quicker response, I'd suggest that you post your question on the Photoshop Forum: http://forums.adobe.com/community/photoshop
Similar Messages
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Download photoshop trial not working
I am having trouble downloading the photoshop trial. I have managed to download the creative cloud and the photoshop ap, but it won't open photoshop and keeps going back to download photoshop page. Is there something I am doing wrong? I cant find a way past this?
ThanksYou have to provide system information and other details. If it snaps back to CC App, it thinks the install is incomplete/ damaged, which could have a million reasons...
Mylenium -
Install of 30 day Photoshop trial not working, help!
Hi,
I'm trying to install and use the 30 day trial of Photoshop... The download and install seemed to go smoothly, but now when I click on the "ADBEPHSPCS3_WWE" icon on the desktop, it does the whole 'extracting files' thing then check the box for "Launch Adobe Photoshop CS3", nothing happens. I've tried it several times, and have re-started my computer but still it won't work.
I'm using a Dell Inspiron with 3GB RAM, running Vista Home Premium.
Hope someone can help..
Thanks,
Caitlinwell caitlin i will go further and say i down loaded CS3 some 3 times and yes no luck in getting passed extracting the files. i have even purchased a trial CD still no luck. i have windows vista buisness.
As far as adobe are concerned it is only a trial and not worthy of there help. i have not found an answer as yet or got any response from adobe or help, and here we are bothe looking to possibly purchase software which in the uk costs £1000 +.
It beats me how a company like adobe hopes to encourage people like myself to upgrade from photoshop elements 6 to CS3.
if you get the download to work please let me know how you did it. -
I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ? I like to try it before I buy. Help, please !
Could you go to (in Photoshop) Help>System Info>Copy and paste here in its entirety? Also, if there is a crash report paste it here as well.
Benjamin -
Why does my free trial not work?
Why does my free trial not work? This is intentially misleading.
You need to provide a better description of what isn't working, system info and all that. This could be all sorts of technical issues or your trial could simply have bombed itself. In the latter case there is nothing you can do:
Adobe trial software expired early
Anything else like iunstall issues can in most cases be sorted out...
Mylenium -
I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.
Hi Hardy Tasso,
Are you seeing this problem since first launch of PSE13 after installation or recently?
Please try:
Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
Thanks,
Anwesha -
Why is photoshop trial not downloading??
Why is photoshop trial not downloading??
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I keep trying to download Photoshop CS3 and a get a 404 error page, does Photoshop CS3 not working with a new Mac operating system?
you must also use a browser that allows cookies. try a different browser or download from adobe.com
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number@
What message do you get when you try to activate it?
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After effects cs5 and photoshop cs5 not working
Hello!
I have a problem with AE cs5 and photoshop cs5 i download the trial version of the master collection and i install some of the program all work fine but AE and photoshop, the problem is when i try to open AE it load perfect but when the interface is out it give me this error
and i have nothing more open or anything just the AE so that with AE>
And photoshop the problem is that when i try to open the photoshop 64 bit it starts to load the program but it crashes, it give no error or anything but the 32 bit version works fine, please help.
im using a windows 7 64 bit, 4 gbs ram, and 1 gb video nvidia Geforge GT 240M
juan acostaUpdate/ adjust your graphics card driver. Both crashes seem pretty clearly related to issues with graphics acceleration not working as required by both programs.
Mylenium -
Indesign 30 day trial not working
Hi
I have downloaded the Indesign CS3 trial off the Adobe website.
When I select to use the trial it says problem encountered and then only gives the option of entering a serial number.
A few weeks ago I had the same problem with the Photoshop CS3 trial so I bought the programme only to find that the programme that I needed to design brochures was Indesign.
How do I get the trial to work - I will not be able to pony up the expense of another expensive programme this month and want to test it's capabilities as it sounds like it has the edge on Quark Express.
Some help would be appreciated.
Thank you,
NigelIn order for the trials to work they must be launched in the same user account from which they were installed -- that's part of the trial security.
Flexnet will show up if you go to Control Panel > Administrative Tools > Services in one of two ways, either under its own name, or as something like ##ID_STRING followed by a bunch of numbers. I'm not certain it would be running with trials, but it must be started with regular versions. I'm not quite sure how Bonjour is used, but it is involved in activation, I believe, and a successful install of the regular version requires that it be able to run. I don't see it on my system in either task manager or services, so it may only run during installation.
Since you seem to have installed Photoshop successfully, you might want to try uninstalling the ID trial and reinstalling in the account where Photoshop is installed. Warning: I don't know what impact that will have on the ability to run ID, but the KB seems to indicate that you can uninstall and reinstall in the same location. Tampering with the system clock or any number of other things can kill the trials, so you might want to check with Adobe support before trying that.
I wish I could offer something more concrete, but I haven't used any of the trial versions. For what it's worth, I moved from Quark to ID in 2001 and never looked back. I find it much more efficient and a more powerful application, plus it integrates much better with the other Adobe components.
If you are buying two products, you might want to look at the Creative Suite packages. You get a much better deal.
Peter -
Photoshop does not work after update
Was on phone to help for 77 minutes - did not solve problem
PC - Windows 8.1
Did most recent update of Photoshop 2014
Relaunched PS got this message
3. Clicked OK got
4. Clicked Check online . . .
5. Window closed nothing happened
6. Uninstalled and reinstalled PS
7. Went to Adobe and read what I should download and where to place. Did it - no change
8. Called Amazon after 25 min wait ended up talking to a woman for 77 minutes and she took over my computer did a lot of changes. Nothing worked
9. She then uninstalled program and had me reboot. I informed her when I rebooted it would disconnect my phone and she said she would call back. She did but before the reboot. So will have to start from the beginning on the phone another 2 hrs wasted.
10. I re-installed the program and nothing has changed.
PLEASE HELP!!1@ Talha1997,
Please follow the below mentioned steps let me know if they work:
1. Uninstall current Ps CC app, If there are any issues with CC uninstall then run the Cleaner tool to remove Ps CC :http://www.adobe.com/support/contact/cscleanertool.html .
2. Restart your system
2. Install Ps CC app from Creative Cloud
3. Do not launch Ps
4. Update to 14.1.2 via the Creative Cloud desktop application
5. Once the updates are successfully applied, Launch Ps CC to verify.
If it does not work please let me know, I would try to resolve it over a connect session.
Regards,
Ashutosh -
Adobe photoshop tools not working on a Surface tablet randomly?
I just installed CC Adobe photoshop on my Surface Pro 3 tablet and it has been nothing but frustration. For reasons I cannot discern, the tools do not work on my image at random times. I'll have smudges on one of the layers, and I choose the eraser tool and it won't erase anything in any layer. I can't draw anything with a brush or pencil either. In fact the tools stop working altogether. Yes the layer is active and visible, no it's not locked. Very frustrating, and I'm at wits end. The only thing I've been able to do is save my work in stages, and go back to the previous stage if this happens. Is there a glitch on the Surface pro 3 with photoshop that causes it to not respond?
I was having the same trouble, so i went to Adobe Help's Preferences > General Settings and switched to Display Local Help content only = Yes. As it says there, it disables the online links, but if you have an updated version of Help downloaded, it's easier and quicker anyway than the online system, and likely all you were needing anyway. You can always turn it back on later.
Brad -
CC 2014.2 Illustrator and Photoshop will not work properly on 10.7.5
I have recently download Illustrator and Photoshop CC 2014.2 on my MacBook Pro version 10.7.5.
I notice some of the functions where not working properly. For example Bounding box in Illustrator will not appear for rectangle tool. Color strip on the color box will appear as sold color instead of strips of different colors for me to choose.
I called the Adobe to find out why is this happening and they told me it was because I don't have the latest OS on my MAC. Do to company policy I can't upgrade my OS to the latest version. Adobe send me the link that is not working for two times and need the correct link ASAP.
Can you guys please send me the right link for me to downgrade?
Thank youPiruki have you tried utilizing the Previous version option within the Creative Cloud Desktop application? You can find additional details under the install Previous version section of CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
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Open in Photoshop still not working
Hello.
For some reason the Open in Phortosop command stopped working for me in LR5.5, although I was able to get it going again by uninstalling/reinstalling Photoshop or Lightroom. Then, with LRCC everything worked. Now it is not working again.
This may be related to Apple's operating system, but I know it has been a problem for many users, for many months. We need to fix it once and for all!
Fully loaded iMac. OS 10.10.4
Thanks.Thanks - usually that works, but I tried it and no go. Next I will try reinstalling LR again.
How long is this issue going to remain?
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