Photoshop trial wont download, Creative Cloud shuts down.

When trying to download Photoshop Trial, I get a message, Creative Cloud is not responding and the whole thing shuts down.
Why cant I get it to download??

Nobody can know anything. You have not provided any system info or other technical details. Just saying that it doesn't work simply is not good enough.
Mylenium

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Photoshop trial version with Creative Cloud

I downloaded creative cloud, and now I'm trying to download the trial version of Photoshop, but I keep getting an error message saying there's a problem with either the internet or adobe servers. My internet is working. It says download failed. What can I do?

Refer to this:
Sign in or activation errors
Mylenium

Creative Cloud shuts down

On my Macbook Pro running OS X 10.10.1, the creative cloud app appears in the finder when booted, then immediately shuts down. It opens and immediately shuts down if I run the program from the application folder.   I have no firewall and have tried several internet connections. I've uninstalled and reinstalled the application, checked the firewall, repaired permissions, logged in as a new administrator - all with no success. All the cc2014 applications run fine.

I upgraded to 10.10.1 after all the apps were installed and working.   The cc app keeps crashing. Each crash created a log and there were legions of them.   My computer also started shutting down and restarting on its own and Apple suggested uninstalling suspected programs.   The first program I uninstalled was cc desktop and the shutdowns stopped.
I went to adobe customer service as you suggested, but I don't have time to mess with the confused maze they have to let them know about a problem.    I'm a professor at a university with an Adobe contract and our IT department knows about my problem, but they are not able to help.   My solution to this problem is to keep cc app off the computer.

I want to download trail of Photoshop to see if it will do what I am needing... It made me download Creative Cloud and now it won't even open...... What do I need to do to get this free trial of Photoshop?

When I downloaded Creative Cloud it made me set up an account, download, verify my email. Now when I go and double click or right click and run, or right click and run as an administrator, Creative Cloud does nothing.................. I just want to download a trial of Photoshop to see if it will let me edit my images the way I need them done... If it works I plan on purchasing it because I will need to edit pictures repeatedly. It is quite frustrating when I try and download Photoshop and it makes me download this other thing to make it more "seemless" but then it doesn't even work. Now when I go to try and download Photoshop it just redirects to the Creative Cloud website and pops up saying it has to open something outside of Google Chrome. If I hit cancel, it does nothing (obviously), if it hit launch, it still does nothing...................... What am I doing wrong here???

Please provide your operating system details along with the version of PS you are trying to download.
If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
~ Arpit

I downloaded the trial version of creative cloud but cannot start photoshop?

I downloaded the trial version of creative cloud but cannot start photoshop?
How can I start the program, cannot find any Ps icon to click on??
thank you

Without proper system info and other technical details nobody can say anything.
Mylenium

I downloaded Creative Cloud, but why can't I download the Photoshop trial?

I downloaded Creative Cloud, but when I click to download Photoshop trial under the Apps, I'm getting the message "Unable to extract files. Please Retry to download again or contact customer support (EX20)".
Can anyone help? Every time I click retry I just get the same failure message.

Welcome to the forum.
Along with the answers to Barry's questions, I have a few more please:
What browser are you using?
Do you have a software firewall?
Are you running any anti-virus, or anti-malware software?
What are your security settings?
Note: Barry's question on OS might well handle some of those.
Good luck,
Hunt

Can not download Creative Cloud single-app membership for Adobe Photoshop (one-year) after purchas

can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
Macbook Pro OS X Version 10.7.5
Processor 2.4GHz Intel Core i7
Memory 8GB 1333 MHz DDR3
After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
I was told by a friend to do a "clean" download, so removed the "previous version".
Now when I click the "download" tab, nothing happens.
Can you help?

Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Please ensure to follow the very important instructions before download.
Regards,
Romit Sinha

I downloaded Creative Cloud not showing on desktop and photoshop won't open

I downloaded Creative cloud, wasn't working properly, uninstalled it, tried to reinstall it, and now not showing on desktop. Neither is Photoshop. How do I find photoshop to use the free trial version?

use search function to find "creative cloud" program. If not, you need to download it again.

Just downloaded the trial for the Creative Cloud and the desktop icon won't open

I wanted to try out photoshop before I bought it, so downloaded the trial of the creative cloud and whilst was downloading photoshop, it crashed my laptop, forcing me to restart it and now when I try to open the creative cloud icon on my desktop it doesn't open at all. Can anyone suggest anything please?

uninstall it using the uninstaller, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then try reinstalling.

I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac. Can I use the same CC trial on a second machine? Specifically on a Windows 7 machine?

I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac. Can I use the same CC trial on a second machine? Specifically on a Windows 7 machine?

Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company). I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response. (That's really not personal, because you can't control that, but it's a fact.)
Their answer: As long as I'm signed in with the same ID, I can try, say, Photoshop CC on my iMac at home and also try Acrobat Pro CC on my Windows 7 machine at work. Same account, same login, one trial.
This makes complete sense to me as I'm financially on the hook (potentially) for the same package. If I give away my login to someone else, which I wouldn't do, I'm still on the hook. This is why the cloud approach to software is such genius and I applaud it.
BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad.

Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

Cannot download free trial version of creative cloud. what do i do?

I am not able to download free trial version of creative Cloud. what do I need to do?

Cool. Mine too
Good luck!
>--Original Message--
>From:
[email protected]
>Date: 07/03/2015 7:26
>To: "Phil Watkins"
<[email protected]>
>Subj: [Creative Cloud Download &
Install] cannot download free trial version of creative cloud. what do
i do?
>tonyc79110995 [https://forums.adobe.com/people/tonyc79110995 created
the discussion
>"cannot download free trial version of creative
cloud. what do i do?"
>To view the discussion, visit: https://forums.adobe.com/message/7262206#7262206
>

I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD THE TRIAL VERSION OF ILLUSTRATOR. HOW DO I DO THIS?

I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD TRIAL VERSION OF ILLUSTRATOR, EVERYTIME I TRY IT JUST DOWNLOADS ANOTHER CREATIVE CLOUD. HOW DO I DO THIS?

Carole,
I believe it should be included in the download, but you may ask further in the CC forum area:
http://forums.adobe.com/community/creative_cloud

I use more than one desktop to edit. Can I access photoshop and lightroom from any of them, or only from the desktop onto which I have download Creative Cloud?

I use more than one desktop to edit. Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?

Divindino you can activate Photoshop and Lightroom on up to two computers. You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

Photoshop trial wont download, Creative Cloud shuts down.

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