Photoshop version with Production Premium CS6

Hi! I have Production Premium CS6 - student/teacher edition. I teach a video communications course at my school.
Everything I have read online indicates that production premium should include Photoshop Extended. I know I have accessed the 3D menu in the past, so I know I had extended. But today when I went to use Photoshop's 3D menu, it was gone. I realized that I have the non-extended version of PS. I'm not sure if something happened the last time I reformatted our machines or what. Thanks for the help!
Steve

This could be anything from a licensing issue to a technical problem with your graphics driver. 3D requires proper hardware acceleration features to be available. If you installed a new graphics driver, undo that and get the version used before. If it's a licensing issue, reinstalling the program may fix things. For anything else we would need much more detailed info like system specs and otehr details.
Mylenium

Similar Messages

Can't find the English version of Production Premium CS6

Hi,
I purchased Production Premium CS6 last year and have all the proper paperwork & numbers. I installed it on my desktop and now want to load it on my laptop. I looked at the Adobe download site but there's on a French version. I need it in English.
Would you please send me the site?
Thank you!!!!

I see you also posted this question in the Downloading forum
http://forums.adobe.com/thread/1448653
Have you tried http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-download s.html
Which country are you in? What is the language of your operating system?

Using Photoshop CS5 with Production Premium CS4

I have a 32 bit system and at least 2 programs in PP CS5 that I would use the most (Premiere & After Effects) require a 64 bit system. Photoshop apparently doesn't. Will Photoshop CS5 (and Bridge that comes with it) work with PP CS4?

Dynamic Link works within the same version level - from Premiere CS4 to AE CS4, but not across different versions.
Mylenium

Errors (DW050 DW063 DF027) installing Production Premium CS6 on Mac

I really don't want to return this to Adobe, but if I can't install it, it's realy useless. Looking for some way to get it installed. Does anyone have a procedure that is reliable on the Mac?
I've looked at the instructions and recommendations in the forums describing permissions and directories.
To get to a clean baseline, I cleaned out all previous instances of Adobe installations, applications, files and directories - there were several versions dating back to CS3.
Attempted to install Production Premium CS6.
Got the following screen from installer:
Summary text follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF027, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 10 error(s), 0 warning(s)
----------- Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirCRY5Xaa1/Assets1/Adobe Media Encoder CS6.app/Contents/Plug-ins/Common/ImporterAIEPS.bundle/Contents/MacOS/ImporterAIEPS" to "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Plug-ins/Common/ImporterAIEPS.bundle/Contents/MacOS/ImporterAIEPS" (Seq 1956)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1956)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Prelude CS6 Support: Install failed
ERROR: DW050: - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Prelude CS6: Failed due to Language Pack installation failure

This is not the answer for me - and for others.
There seems to be a problem with Production Premium CS6 Installation on Snow Leopard - Mac OS X 10.6.8. Could someone at Adobe try this and/or report anecdotally that anyone has seen it work?
From a much more comprehensive thread describing the same issue at http://forums.adobe.com/message/5450038#5450038
All,
Some things I did (with failed installations after each step):
Executed the list of suggested "answer" fixes referenced in this thread
Completely uninstalled all Adobe products (including CS5 Master Collection and Acrobat X Pro - even the Flash Player)
Used Disk Utility to reset all privileges on the drive to its recommended state
Manually set privileges on virtually the entire disk to Read/Write/Execute for Everyone
Was on chat for 2 hours with Adobe Tech support - they took control of the machine and were trying similar things
I haven't returned the Suite yet and honestly, I would still like a workaround.

Production Premium CS6 license transfer to a new PC

I would like to retire my old iMac and purchase a newer model. Especially using Production Premium CS6 as my old iMac is really struggling to process and render. I am currently running a student license version of Production Premium CS6 and a full license version of Design Standard CS6. Could I transfer these licenses to a new iMac?
Thanks for your help
Lloyd Wright

Hi Lloyd Wright,
You need not worry about the license transfer as both the platforms are MAC OS.
Just make sure that you deactivate the programs before you install the products on the new machine.
To deactivate launch any program from the suite & go to Help>Deactivate.
Thanks

I am not able to open one of my photoshop file. I am using Adobe production premium CS6.

Hi,
I have try to open one comp file in After effects and i am getting an following error for linked PSD,
After that i have tried to open that PSD file in photoshop and i am getting an following error,
I am using Adobe production premium CS6. Could you please anyone faced this problem or provide some solution regarding this.
Thanks in advance :-)

The individual file has become corrupted somehow.
Happens often to users who work across a network, opening or saving a Photoshop image file to a server.
You're going to have to resort to your backup.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

Une Production Premium CS6 pour MAC (version boite). Version anglaise peut-on la mettre en français ?

J'ai acheté une Production Premium CS6 pour MAC (version boite). Il semble que la clé de licence est uniquement pour un version anglaise. J'ai trouvé des tutos qui affirment que on peut le mettre en français en changent le fichier en_US en fr_FR. Celà est-il possible sans perturbé le fonctionnement de la suite ?
Acquisition du pack de langage français
Si vous possédez l’ancienne version de Photoshop (CS5), rendez vous dans le fichier: C/: > Programmes > Adobe >Photoshop CS5 > Locales > fr_FR. Copiez maintenant le contenu du dossier fr_FR (Additionnals Presets et Support Files).
Si vous ne possédez pas ce pack Fr, vous pouvez le télécharger en cliquant ici si vous êtes sous Windows ou en cliquant ici si vous êtes sous Mac.
Suppression de la langue anglaise
La prochaine étape est à peu prés la même que la précédente, il suffit désormais de se rendre dans le dossier langage de Photoshop CS6 : C/: > Programmes > Adobe >Photoshop CS6 > Locales > en_EN (ou en_US), de supprimer les fichiers présents et d’y coller les fichiers du dossier fr-FR précédemment obtenus . (Ce sont les fichiers Additionnals Presets et Support Files).
Dans les commentaires, Shotokan nous dit que: « En fait, il y a 1 fichier dans Locales\en_US\Support Files qu’il ne faut pas copier depuis le FR. Il s’agit du fichier pack.inf qui doit rester celui d’origine dans le répertoire EN. En gardant ce fichier d’origine, ça fonctionne à merveille. »

Vous devez acheter un Mac OS X 10.6 DVD, aucun téléchargement n'est disponible.
(80879)

I bought the production premium , cs6 , and I download it and registered with out any problem , I formatted my computer then I downloaded the collection , now everything else working only after effect is not working , what shall i do

I bought the production premium , cs6 , and I download it and registered with out any problem , I formatted my computer then I downloaded the collection , now everything else working only after effect is not working , what shall i do

did ae install without problem? check the install logs to be sure (Troubleshoot with install logs | CS5, CS5.5, CS6, CC)
if it did, what do you see when clicking the executable?

Activated Adobe Encore CS6 from Production Premium CS6 suite, closes with Trial Expired error

Good day,
We have customer owning 10 Adobe Production Premium CS6 packages. And he expiriencing huge problem, after activation, sometimes it was offline cause Workstations were moved from one location to another without internet, and we were forced to process offline activation. After activation all programs activated and starting as it should, but Encore on startup raising error window "Trial Period expired please entere valid serial number to continue" with small OK button in the center, when you press it Encore closes without any additional information or input dialogs or activation. So it's stupid and it's problem, Production Premium CS6 is activated but single package from suite not, but should and i don't see any buttons or options saying activate encore here! or enter valid serial number here!.
So in such obstacles how to start Encore ? Cause it's bought and customer want to work with it and he can't at all, not even in demo/trial mode.
Best Regards.

This is a user to user forum, with the space provided by Adobe, not Adobe support
Adobe staff RARELY post here, so I think you need to contact Adobe directly
But, some links that may (or may not) help
Missing Presets/Activation http://forums.adobe.com/thread/1050730?tstart=0
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7 as far as I know
Adobe Activation note in #4 9-11-09 http://forums.adobe.com/thread/488108
Forum for Download & Install & Setup problems
http://forums.adobe.com/community/download_install_setup
Chat http://www.adobe.com/support/download-install/supportinfo/

Does Production Premium CS6 work with Maverick and the new iMacs

Does Production Premium CS6 work with Maverick and the new i Macs

Thankx for your reply. I saw the Apple tech note but that's what Apple says. I just want to know from users who experienced the thing if it really works.
It doesn't seem so simple if you believe what this site tells (sorry it's in French):
http://www.macquebec.com/spip.php?article4146
So: BootCamp worse than the Beta?

Windows 10 and Production Premium CS6 ?

Is it possible to upgrade from Windows 8.1 Pro 64 bits to Windows 10 with these products :
Production Premium CS6 ?
With Photoshop Lighroom 5 ?
With Acrobat XI Standard ?
With Dreamweaver CS6 ?

On behalf of Adobe ...
At this point, we do not even have full specifications for Windows 10 at Adobe and I am not even sure Microsoft has finalized same. As such, we cannot give you any assurances of what Adobe applications and versions of same will run well or run at all under Windows 10. The issues that may come up will likely be in the areas of HiDPI screen support, installers, etc. What I can assure you of is that it is exceptionally unlikely that there would updates to any CS6 applications at this point since those applications are now two releases back from the current releases.
If you are doing production work, we would most strongly advise that you avoid Windows 10 until it is released and that if you migrate to Windows 10 and/or new hardware, especially HiDPI screens, assume that you may need to also move to the Creative Cloud versions of the CS6 applications and whatever Lightroom or Acrobat version is standard at that time.
- Dov

I am getting photshop file error while opening the project. I am using Adobe production premium CS6.

Hi,
I have try to open one comp file in After effects and i am getting an following error for linked PSD,
After that i have tried to open that PSD file in photoshop and i am getting an following error,
I am using Adobe production premium CS6. Could you please anyone faced this problem or provide some solution regarding this.
Thanks in advance :-)

I have the same suspicions as Szalam. This Photoshop file was probably made in the creative cloud version. You need to get one backsaved to CS6. The backsave shouldn't be a problem.

Problem installing Production Premium CS6

Hi.
Today I purchased the upgrade to Production Premium CS6 from CS5.5.
I uninstalled CS5.5 using the Abobe Installer Software and then attempted to install CS6.
When completed the Application Manager stated that After Effects, Photoshop and Illustrator could not be installed.
Here is the error summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ... WARNING: DS012, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 14 error(s), 11 warning(s)
WARNING: DW066: OS requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0
WARNING: DW066: OS requirements not met for {D3E89C12-49DE-4A2C-9D24-1A8D704679D5} Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack 11.0.0.0
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)
----------- Payload: {02EFB598-92AB-4DCB-A417-FE0FCBCD2266} AdobeColorVideoProfilesAE CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 10)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)
----------- Payload: {4758849A-8C03-4F90-A024-3D4C7A035B5A} AdobeMotionPicture CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 26)
----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1405)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1405)
ERROR: DF037: Unable to delete directory "/Users/Rick/Library/Preferences/Adobe/After Effects/11.0"(Seq 33)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 33)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 2135)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 2135)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
My machine is a 2009 Imac 27" Core i5 with Snow Leopard and 12 gig of ram.
I hope this can be cleared up soon as these are the 3 programs that I need up and running fast.
Best Regards
Richard

DeadbeatVisuals the following errors should be able to be solved by doing the following:
DF015 - Run the install again. If the error recurs, run CS Cleaner Tool, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html, and remove the products.
DW063 - Error committing command | Install log | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-committing-command-install-log.html
DF037 - Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
Also you can follow the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html to manually review your installation logs.

Install Issue Production Premium CS6

Hello,
I am reinstalling my Adobe Production Premium CS6 suite. Each time I try to install, Prelude CS6 is left out and cannot install. I am reinstalling due to corruption from a failing HDD. This is the second time I will have reinstalled this suite. I have tried well over ten times to get this suite to install correctly, with each time failing. I have tried #1-3 on the Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5, with no success. When I reach #4, my error is not listed in the list here: http://kb2.adobe.com/cps/835/cpsid_83574.html.
A copy of my error log after the install has finished:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF012, DR012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Prelude CS6 1.0.0.0 {E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4} -----------
ERROR: DF012: Unable to locate file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4}\_1114_a09969c9d3f 54e3c2e7bdb4645eea84c"(Seq 1061)
----------- Payload: Adobe Flash CS6 12.0.0.0 {4FAB339E-2132-434F-9376-9CD735E4C69C} -----------
ERROR: DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 151)
I have but no clue as to why it does this, and I cannot seem to get it. The first time I installed the suite, I had no issues. Now though, I'm baffled.
Any help would be much appreciated.
Thank you,
Jack Reynolds
Windows 8.1
Production Premium CS6
(Not sure what other specs would be needed. If more is needed, please request.)

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

Installing Production Premium CS6 - Prelude failed - exit code 6

Hi
Is this the official method for reporting installation problems of new applications?
I have just installed Production Premium CS6 - I received an error message at the end (see below) that Prelude failed to install - All other apps installed ok
Can anyone help or direct me to where I should be asking this question
Would also be interested to know what all the warnings mean. I currently have CS5 and CS5.5 trail installed.
Many thanks
Chris Anderson
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF012, DW063 ... WARNING: DS013 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 8 warning(s)
WARNING: DS013: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} Adobe Audition 4.0.0.0 is already installed and the session payload {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} AmericanEnglishSpeechAnalysisModels 2.5.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4} Adobe Prelude CS6 1.0.0.0 -----------
ERROR: DF012: Unable to locate file at "K:\adobeTemp\{E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4}\_1097_9268d9a8cb704e8d07ade70cfd1a58 c7"(Seq 1044)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1044)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Prelude CS6: Failed due to Language Pack installation failure
System Requirements

Hi Jeff,
I contacted adobe support chat. I had installed on drive K to keep programs from the main o/s drive. TThe tech support chap said I should install always on drive C to avoid the errors.
I dont understand why this hould be, but i did it and all ok now - no errors.
I wonder why the install program gives you the option of installing on any disk when you can only use the o/s disk
Thanks
Chris Anderson

Photoshop version with Production Premium CS6

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