Photoshop will not let me draw! i am able to draw lines using brush pencil etc but only if i start off of my workboard and drag the line onto the page

I have cleared brush settings a.I've set all settings to what I can tell is normal. I just don't get what's going on.
Ive recently got the program and need it for my work as an illustrator but I can't learn the program as I can't use it!
Help

deepakgahlot wrote:
Hi Emily,
press and hold down ctrl+ R , it will bring up the Run command window,
in the Run command window type in %appdata%
press enter
it will open that location , choose roaming > adobe  and inside adobe folder there will be a folder "PHOTOSHOP CC 2014 " move this folder to desktop
and then restart the photoshop. try again and let us know if it work or not
You appear to be roaming the forum giving the same advice for every problem.  My advice is that people ignore your advice until we can veryfiy it is above board.

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    deepakgahlot wrote:
    Hi Emily,
    press and hold down ctrl+ R , it will bring up the Run command window,
    in the Run command window type in %appdata%
    press enter
    it will open that location , choose roaming > adobe  and inside adobe folder there will be a folder "PHOTOSHOP CC 2014 " move this folder to desktop
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    You appear to be roaming the forum giving the same advice for every problem.  My advice is that people ignore your advice until we can veryfiy it is above board.

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