Photoshop will not open some of my files

I recently had a hard drive crash. I sent it to a recovery company and they returned my files on a new hard drive. Many of the images were recovered but some show up as CR2 files or psd files that photoshop will not open. The message says that this is a file format that PS does not recognize. These files seem to be no different from my other CR2 files and psd. files but the thumbnails don't show up in Bridge and PS will not open them. Can anyone tell me how to get these files to open?

I thought this following suggestion to use GIMP to open stubborn PSD files was brilliant:
http://forums.adobe.com/message/3306200#3306200
you may also want to try using the DNG converter with your CR2 files:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4923
it's worth a try, but it's a long shot.

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