Photoshop won't download on to my Creative Cloud

I'm trying to download Photoshop on to my Creative Cloud but it won't finish installing. It says "waiting" next to it. What do I do?

Hi BB123321
Were you able to download Photoshop? Which OS are you using? Make sure that you are logged in as an administrator for installing the software. if you are having network issues with downloading. Please see the following link
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let me know if you are still having the issue
Thanks
Scott V

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I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Why can't i download adobe premier from creative cloud?

why can't i download adobe premier from creative cloud? that app is not listed in it. why?

You must have a 64bit computer
Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

How to fix download error on Adobe Creative Cloud

How to fix download error on Adobe Creative Cloud, I've reinstalled like three times and it's not working.

Quit Creative Cloud desktop application and close All Adobe applications.
Follow below steps :
Step 1 :
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Step 2:
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Then launch Creative Cloud desktop application and check.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

Ports and IPs to be open/permitted in firewall to download and work in creative cloud

What is the complete list of ports and IP addresses to be open/permited in our enterprise firewall in order to let internal PCs download and work with creative cloud applications?

Our firewall only supports IP configuration (not URL). Do you have IP list?
From: Rajshree [email protected]
Sent: miércoles, 06 de noviembre de 2013 17:23
To: Simon, Mariano
Subject: Ports and IPs to be open/permitted in firewall to download and work in creative cloud
Re: Ports and IPs to be open/permitted in firewall to download and work in creative cloud
created by Rajshree <http://forums.adobe.com/people/Rajshree> in Adobe Creative Cloud - View the full discussion <http://forums.adobe.com/message/5819892#5819892

I just purchased a license for LR 5 (received via reseller, DVD in Box) and wanted to use the serial on the downloaded LR5 version through Creative Cloud. System sais "The serial number you entered is invalid. Please try again. If problem persists contac

I just purchased a license for LR 5 (received via reseller, DVD in Box) and wanted to use the serial on the downloaded LR5 version through Creative Cloud.
System sais "The serial number you entered is invalid. Please try again. If problem persists contact Customer support".
I have tried several times, without success. Internet connection is working.
Thanks for your help.

If you have a DVD version then you have to use the serial number that is associated with the DVD version. A Cloud subscription number has no relationship to a DVD serial number.

I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.

I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.

Thank you for the mail,
The redemption code has been redeemed under Email ID provided here in Forums , it is activated but not yet installed on any computer.
Please download CC from http://helpx.adobe.com/creative-cloud/help/install-apps.html & activate it.
I have replied to your Email.
Regards
Rajshree

I have downloaded the trialversion of Creative Cloud but dit not purchase it. Now "devellopment" in Lightroom 5 has been disabled but I had a purchased version including serial number of Lightroom 5 . How do I get "devellopment" back?

How do I get back "devellopment" in Lightroom 5. It has been disabled after I have downloaded a trialversion of Creative Cloud but did not purchase it.

Uninstall the trial version of the creative cloud. This process will not interfere with your catalog, preferences and personal files it will just remove the application.
Download the Perpetual License version of LR 5.6 at the link below. Install and enter your serial number, voila.
Product updates

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would ve

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would very much like to download a Mac version, so please send my correct web link. By the way my s. number for Lightroom 5 up is [removed], and I also have s.number for 4 up and 3 full.

The latest non-CC version of LR 5 is 5.7.1 and download links are available on the Adobe Updates page:
http://www.adobe.com/downloads/updates/
Both Mac and Win links are there.
If you are asking for a LR 5 CC link, which wouldn't require a serial number, please be more clear about that.

I have the Photoshop CC/Lightroom CC package. In Creative Cloud It says Install beside Bridge, instead of Try Me. Can I use it?

The question above (and below) asks it all I think.:
I have the Photoshop CC/Lightroom CC package.
In Creative Cloud It says Install beside Bridge, instead of Try Me. May I use it?

Of course you should use it.
Bridge is an integral part of Photoshop, even though it now acts like a separate application. In its first iterations, Bridge was called simply The Photoshop File Browser. That is all it is, a file browser that shows you what files you have, and which hands your files to the appropriate application, whether that be Photoshop, Camera Raw, Lightroom, Acrobat, Illustrator, InDesign or even MS Word.
Bridge does not open, edit manipulate or save any files.

When i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

when i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

Nfunchio13 that is fairly unique error. Unexpected errors like this are typically the result of the firewall settings or security software interfering with the Adobe Creative applications from being downloaded.
Nfunchio13 what type of networking environment is your computer utilizing? You can find guidance on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Photoshop won't download on to my Creative Cloud

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