Photoshop won't install. Says download is corrupted.

I just got an imac yesterday and now I'm trying to get photoshop on it through the adobe cloud, but at about 20% it says it's corrupted. How do I get it to work? I need it to work now so I can start getting some work done. What do I need to do? Thanks in advance!

AlishaEdwards are you on a managed network?  If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common issues which can affect your ability to download.

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    05/11/12 12:40:41:178 | [INFO] |  |  |  |  |  |  | Session is created and key generated is XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    05/11/12 12:40:41:184 | [INFO] |  |  |  |  |  |  | getIfProdInstalledInLang : product with adobeCode : {XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX} is not installed
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    05/11/12 12:40:42:654 | [INFO] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | The value of ETAG for the file is "1219c9a82eb11f915a5db2a227e99e94:1335651561"
    05/11/12 12:40:43:744 | [INFO] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | The value of ETAG for the file is "5e1223af0bed85f1384f80f014a3267f:1335585814"
    05/11/12 12:41:02:130 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:130 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:130 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:131 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:134 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:134 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:159 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:159 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:159 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:160 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:163 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:164 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:187 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:188 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:188 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:189 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:192 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:193 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:216 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:216 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:216 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:218 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:221 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:222 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:246 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:246 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:246 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:248 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:251 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:251 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:275 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:275 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:275 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:276 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:279 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:279 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:304 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:304 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:304 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:305 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:308 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:309 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:333 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:333 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:333 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:335 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:338 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:338 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:367 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:367 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:392 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:392 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:392 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:393 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:396 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:396 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:421 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:421 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:421 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:422 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:425 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:425 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:450 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:450 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:451 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:451 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:455 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:455 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:479 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:479 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:479 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:480 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:483 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:483 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:507 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:508 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:508 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:509 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:511 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:512 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:537 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:537 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:537 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:539 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:540 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:540 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:732 | [WARN] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Some Error has come during download operation with Error type - -60, and Error Code - 417

  • Can't install Firefox, keeps on saying download is corrupted.

    I recently uninstalled my Firefox as i can't seem to update it to the latest version. So after uninstalling, i couldn't reinstall it as it keeps on saying file is corrupted. I am at my wits end. So any idea how to solve this? I've already done a clean uninstall.

    You can find the latest Firefox release in all languages and for all Operating Systems here:
    *Firefox 16.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Which security software (firewall, anti-virus) do you have?
    It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.<br />
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    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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