Photoshop won't install

I bought the annual cloud to lightroom and photoshop.  LR downloaded.  PS won't.  It fails to update, said there was one patch that didn't download.  I retried and it won't upload.  Any help?
Thanks, Mona

Hey Jeff, thank you for reaching out to help me.  I finally figured out the problem.  My new PC HP Windows 8 came with McAfee antivirus (which I've aways hated).  Once I uninstalled it, PS loaded perfectly.  Cheers!

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