Photoshop won't load - Says "Preferences deleted"

Had Photoshop CS5 running on my MacBook Pro for a fair while now - just restarted, and the app won't initialise - error message says "Preferences file" has been deleted (definitely not by me!!) Running OSX 10.9.1. How can I get it to work please?

Open Finder > (go) Computer > Macintosh HD (for me) > Users > Click once on the Home icon (main admin) > Get Info >
click on lock and authorise bottom right > click on cog wheel drop down > click on 'Apply to enclosed items' > OK

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Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac

Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac

See here:
FAQ: How do I reset my preferences?

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.

Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks

I had an automatic update and now photoshop won't load

I had an automatic update through yesterday and now photoshop won't load. the organiser loads ok but not the editor. Any ideas?

Try to uninstall the update, and/or do a system restore to the point in time when everything worked.

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Photoshop CS6 Not Loading: Actions & Preferences Errors

Photoshop CS6 has been working like a dream, and recently it has pushed some very large files.
But, upon trying to open Photoshop this morning, I get these two messages:
Could not load actions because an unexpected end-of-file was encountered.
Could not initialize Photoshop because the Preferences file was invalid (it has been deleted).
          - although the file was still in the AppData...Adobe Photoshop CS6 Settings.
Tried to 'restore' Preferences:
Keyboard - CTRL ALT SHFT upon clicking PSD icon
Said 'Yes' to allow changes to system
Still received same two messages
Removed the Adobe Photoshop CS6 Prefs.psp
          Restarted Photoshop, still received same two messages.
          Tried resetting, CTL ALT SHFT, again still same two messages.
Read Adobe thread to 'rename' the Actions Palette.psp, but keep it in the folder:
I renamed it 'renamed' and left the Adobe Photoshop CS6 Prefs.psp in the folder as well.
Did not receive the 'load actions' error, but
Still received the 'Preference file was invalid' message.
Tried CTRL ALT SHFT to reset,
Still received the 'Preference file was invalid' message.
Left the Actions as 'renamed', but removed the Adobe Photoshop CS6 Prefs.psp file as well.
Still received the 'Preference file was invalid' message.
Tried CTRL ALT SHFT to reset,
Still received the 'Preference file was invalid' message.
Do I need to do a re-install?
Thanks bunches,

I am having only the single issue:
Could not initialize Photoshop because preferences files was invalid (it has been deleted).
What happened was that I had to do a force quit (Mac OSX 10.8.4) due to Spotlight and Parallels Win 7 running a system slowdown.   I don't believe my new HD is corrupted. BUt there has to be a way to get PShop working again.. I've tried shift start and not loading 3rd party plugins, but nothing is working.
UPDATE: Download and reinstall fixed it after uninstalling and removing preferences. However, you can't use the CC Applications Manager to do so. You have to do a direct download.
Message was edited by: jefferis

Changed Internal HD - Now Photoshop won't load: "Could not initialize.."

Hi All,
I apologise for posting here.. I've been trawling the Adobe forums and none of the suggestions for this seem to work.
I recently used Carbon Copy Cloner to take a copy of my 80gig HD and transfer it to my new 320gig HD (internal) that I have upgraded within my MacBook.
So far everything, other than Photoshop, is working fine. Unfortunately, when I try to run Photoshop (CS2), I get the following error:
"Could not initialize Photoshop because the disk is not available".
It seems that my transfer of data has somehow buggered up the scratch disk. Interestingly, imageready and illustrator both load and run okay but not photoshop.
I have followed the advice in this thread:
http://discussions.apple.com/thread.jspa?messageID=6804821
That basically stated:
1) Repair Permissions on your startup drive.
2) Delete Photoshop's preferences. In the Preferences folder of your user account, delete the entire folder, "Adobe Photoshop CS3 Settings".
3) Download and apply the 10.4.11 Combo updater. Repair permissions both before applying the update and after. Delete Photoshop's preferences before trying to launch it.
With the exception that I downloaded and applied the 10.5.5 combo updater....
However, while this solved the problem for the previous person, this has not rectified the issue for me.
Any advice greatly appreciated.

I uninstalled the CS2 suite to reinstall from scratch. Bad move. Looks like CS2 does not install in Leopard and is no longer supported by Adobe.
Epic Sigh. Keeping up with the releases of Adobe products is a never-ending race. (Insert the word expensive somewhere in that sentence).

Photoshop won't load / Lightroom only as trial

I just purchased the $9.99 /mo plan for Photoshop and Lightroom & installed both. Photoshop goes to the splash screen, then loads for a split second and quits. Lightroom wants to load as a trial version. No prompts or error codes. Any suggestions? I've tried trashing the preferences already. I'm running windows 8.1 Thanks

Hiya Jeff
Thanks for the quick reply. For the time being I'm trying to get Photoshop going, once I get that working I figured I'd try Lightroom. So, here is the install log for my most recent attempt for Photoshop (only the errors):
07/31/14 10:40:46:202 | [ERROR] | | OOBE | DE | | | | 1148 | DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Photoshop CC 2014". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 3780)
07/31/14 10:40:46:202 | [WARN] | | OOBE | DE | | | | 1148 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3780)
07/31/14 10:40:53:108 | [INFO] | | OOBE | DE | | | | 5664 | Uninstalling payload
07/31/14 10:40:53:110 | [INFO] | | OOBE | DE | | | | 5664 | Payload 8.0.0.15 CommonUninstall: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
07/31/14 10:40:53:111 | [INFO] | | OOBE | DE | | | | 5664 | INSTALLDIR property not found in database
07/31/14 10:40:53:111 | [INFO] | | OOBE | DE | | | | 5664 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\CommonUninstall.db
07/31/14 10:40:53:112 | [INFO] | | OOBE | DE | | | | 5664 | UninstallSeq property not found in database
07/31/14 10:40:53:112 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Users\Jon\AppData\Roaming\Adobe\Adobe Photoshop CC 2014". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 3)
07/31/14 10:40:53:112 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
07/31/14 10:40:53:112 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Photoshop CC 2014". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 4)
07/31/14 10:40:53:112 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
07/31/14 10:40:53:112 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\Plug-Ins". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 5)
07/31/14 10:40:53:112 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
07/31/14 10:40:53:112 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 6)
07/31/14 10:40:53:112 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
07/31/14 10:40:53:113 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\TypeSupport". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 7)
07/31/14 10:40:53:113 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
07/31/14 10:40:53:113 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\Plug-Ins". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 8)
07/31/14 10:40:53:113 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
07/31/14 10:40:53:113 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 9)
07/31/14 10:40:53:113 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
07/31/14 10:40:53:113 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\Color\AMT". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 10)
07/31/14 10:40:53:113 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
07/31/14 10:40:53:113 | [ERROR] | | OOBE | DE | | | | 5664 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\APE". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 11)
07/31/14 10:40:53:114 | [WARN] | | OOBE | DE | | | | 5664 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
07/31/14 10:40:53:114 | [ERROR] | | OOBE | DE | | | | 5664 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 12)
So far I've reinstalled the software probably about a dozen times and I've deleted the folder "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Photoshop CC 2014" AND the folder "C:\Program Files\Common Files\Adobe\" I don't understand why its giving that error I had no problem deleting it?
I've uninstalled the software and reinstalled using the "hidden" administrator account on Windows 8 but to no avail.
If you have any suggestions please let know.
Thanks
- Jon K

My retail copy of PSE 12 and PE 12 loaded sucessfully but now won't load - says buy now!

It specifically says my trial has expired and shows me a 'Buy Now Button'.
1. I never had a trial copy!
2. I loaded from a retail DVD and input the serial numbers, which were accepted and the wizard said both products were loaded sucessfully!
3. After the first load I wwas able to start PSE 12. But as it was late, I just shut it down thinking job done!
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Many people have had this problem and yes, it works.
But if you believe you'll do better with adobe support, you can find support info for your region by going to adobe.com and looking at the very bottom of the page:
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Photoshop won't load - Says "Preferences deleted"

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