Photoshop won't open...all other CS programs do...???
I have a new HP under a year old. I have had CS 1 installed on it since November and have not had any problems with it. The other day I went to open Photoshop and it started up like it does every time with the white box and feathers, but as it scrolls through the opening processes it stops at "Reading Text Global Resources...Done" and nothing happens after that. The program becomes non-responsive and I have to close it.
I have had this program a long time (it is CS1), but have never had any issues with it. I opened every other CS program (Illustrator, GoLive, InDesign, Acrobat, etc.) and they all run just fine. Photoshop for some reason is not cooperating and my work depends on it to.
Your thoughts and advice are greatly appreciated,
-carf8
There will be a event in windows event viewer. What information is in there? Can you post that?
Have you added any fonts? Any 3rd party add-ons?
Try resetting the prefs by reading this:
http://forums.adobe.com/thread/375776?tstart=0
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Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Photoshop won't open error code X86-64 (Native)
i have mavericks osx 10.9.4. my school loads the adobe suite onto our computers. all of my other adobe programs are working just fine, but photoshop won't open and sends this error code. any ideas??
Process:
Adobe Photoshop CC 2014 [420]
Path:
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier:
com.adobe.Photoshop
Version:
15.0.0 (15.0.0.58)
Code Type:
X86-64 (Native)
Parent Process: launchd [206]
Responsible:
Adobe Photoshop CC 2014 [420]
User ID:
501
Date/Time:
2014-12-19 23:05:06.728 -0600
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 18C30DCC-1077-B221-8A83-1519EC2226B0
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000109970004
VM Regions Near 0x109970004:
__DATA
0000000109827000-0000000109870000 [ 292K] rw-/rwx SM=NUL /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
--> __LINKEDIT
0000000109870000-0000000109a4d000 [ 1908K] r--/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
__TEXT
0000000109a4e000-0000000109adb000 [ 564K] r-x/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
Application Specific Information:
dyld: launch, loading dependent libraries
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/../Frameworks/Cg.framework/Cg
Thread 0 Crashed:
0 dyld
0x00007fff612e4cca ImageLoaderMachOClassic::rebase(ImageLoader::LinkContext const&) + 118
1 dyld
0x00007fff612df200 ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 126
2 dyld
0x00007fff612df1dc ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 90
3 dyld
0x00007fff612dea12 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 142
4 dyld
0x00007fff612d5764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
5 dyld
0x00007fff612d63ac dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 1983
6 dyld
0x00007fff612d227b dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 477
7 dyld
0x00007fff612d205e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff613050b0 rbx: 0x0000000109970000 rcx: 0x0000000108e87000 rdx: 0x0000000108e87000
rdi: 0x00007fff613102b8 rsi: 0x0000000000000001 rbp: 0x00007fff5da1e220 rsp: 0x00007fff5da1e1b0
r8: 0x0000000000000001 r9: 0x000000000000003a r10: 0x0000000109a31688 r11: 0x0000000000000216
r12: 0x0000000108e87000 r13: 0x000000010960d558 r14: 0x00007fff613102b8 r15: 0x0000000109a2dd90
rip: 0x00007fff612e4cca rfl: 0x0000000000010283 cr2: 0x0000000109970004
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1021e1000 -
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0x108a3c000 -
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0x108b99000 -
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0x108bc4000 -
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0x108cd0000 -
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0x108dd8000 -
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0x108de4000 -
0x108e51ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 21 - 79.155772) <2D4C6008-20EA-3300-9700-58504BB7BE72> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x108e87000 -
0x1093dffef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
0x109a4e000 -
0x109adafff +com.adobe.headlights.LogSessionFramework (7.2.1.3399) <4D4A32E1-2B7F-34AC-A310-B842CABE6080> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x109b22000 -
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0x109e8b000 -
0x109eb4ff7 +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <E07D101E-E47A-392A-8A44-005B49393DEC> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSett ings
0x109ecf000 -
0x109ed1fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrash Reporter
0x109ed7000 -
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0x109f5f000 -
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0x10a5e3000 -
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0x10a6d6000 -
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0x10a887000 -
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0x7fff814f2000 -
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0x7fff817df000 -
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0x7fff817e2000 -
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0x7fff81e8efff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x7fff8bdfbffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8bdfc000 -
0x7fff8be03ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8be04000 -
0x7fff8be07fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8be25000 -
0x7fff8bfc1ff3 com.apple.QuartzCore (1.8 - 332.3) <D6285800-F386-3E6B-84F2-A62F9029D95F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8bfea000 -
0x7fff8bff1ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x7fff8bff2000 -
0x7fff8bff3fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8bff4000 -
0x7fff8c08fff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8c090000 -
0x7fff8c0fcfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8c134000 -
0x7fff8c158ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8c159000 -
0x7fff8c180ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8c181000 -
0x7fff8c47ffff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8c480000 -
0x7fff8c508ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8c593000 -
0x7fff8c5b8ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8c5b9000 -
0x7fff8c5e3ff7 libsandbox.1.dylib (278.11.1) <D98EE9E5-BEB9-3396-924B-9CD100E81C41> /usr/lib/libsandbox.1.dylib
0x7fff8c5e4000 -
0x7fff8c5e5ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c5e6000 -
0x7fff8c5f1ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8c5f2000 -
0x7fff8c62dfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8c645000 -
0x7fff8c646ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c672000 -
0x7fff8c67bffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8c67c000 -
0x7fff8c6a4ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8c723000 -
0x7fff8c724fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8c74c000 -
0x7fff8c775fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c78a000 -
0x7fff8c7a6ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c7a7000 -
0x7fff8c898ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c899000 -
0x7fff8c8e5ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8c8e6000 -
0x7fff8c9cdff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8ca09000 -
0x7fff8ca0bfff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8ca0c000 -
0x7fff8ca24ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8ca32000 -
0x7fff8ca9ffff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8caad000 -
0x7fff8caadff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8caca000 -
0x7fff8cae5ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8cae6000 -
0x7fff8cafcfff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8cb15000 -
0x7fff8cb66ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8cb67000 -
0x7fff8cb70fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8cba7000 -
0x7fff8cba7fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8cba8000 -
0x7fff8cba8fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8cba9000 -
0x7fff8cbb2fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8cbc0000 -
0x7fff8cbc4fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8cbc5000 -
0x7fff8cca9fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8d03f000 -
0x7fff8d110fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8d182000 -
0x7fff8d182fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8d183000 -
0x7fff8d368fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d36c000 -
0x7fff8d3d3ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8d3d4000 -
0x7fff8d464ff7 com.apple.Metadata (10.7.0 - 800.28) <CB43AF4C-F5DE-3161-B7D7-540DF9718EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d46c000 -
0x7fff8d470ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff8d4b0000 -
0x7fff8d5e0ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8d70f000 -
0x7fff8d739ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff8d73a000 -
0x7fff8d757ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8da87000 -
0x7fff8da8aff7 libdyld.dylib (239.4) <A1273A02-4928-3BAC-A846-6C069DC1A0A6> /usr/lib/system/libdyld.dylib
0x7fff8da8b000 -
0x7fff8dacdff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8dace000 -
0x7fff8dacefff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8dae3000 -
0x7fff8daebff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8daec000 -
0x7fff8daeeff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff8daef000 -
0x7fff8dbf5ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8dc0a000 -
0x7fff8dc58fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8defa000 -
0x7fff8e142ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e143000 -
0x7fff8e143fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8e894000 -
0x7fff8e8a4fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8e8a5000 -
0x7fff8e8f0fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8e8f1000 -
0x7fff8ea9ef27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8ea9f000 -
0x7fff8eaa7ffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8eabe000 -
0x7fff8eb23ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8eb24000 -
0x7fff8eb69ff6 com.apple.HIServices (1.23 - 468) <E06287C4-1534-3D46-B099-3DF8B8EE4EB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8eb6a000 -
0x7fff8ebbcfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8ebbd000 -
0x7fff8ebd8ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8ebd9000 -
0x7fff8ecc3fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8ecc4000 -
0x7fff8ed50ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/InkOkay, that's good. Go to your username>library>preferences and delete everything you can find pertaining to PSE, especially:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements < version number > paths
Adobe Photoshop Elements < version number > settings
and any lockfiles with the same names.
That library is hidden in mavericks. To see it click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything for PSE. -
Whenever I launch a new Google window, Google immediately re-opens all other windows I happen to have open but minimized. I then have to either close or re-minimize each window, one at a time. What a pain!!
Just to address the last point: check your History menu to see whether you have the Restore Previous Session option and use that if you can. If that is grayed out or doesn't restore everything, check the Recently Closed Windows and Recently Closed Tabs lists for other pages.
The unwanted window may be generated by an add-on. Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
Here are some other things to check:
(1) user.js file that changes Firefox startup behavior and overrides your preferences. This article describes how to track that down and delete it if you have one: [[How to fix preferences that won't save]].
(2) Possible hijacked shortcut. Check the "target" of the desktop icon you use to start Firefox to see whether it lists the unwanted page. To do that:
right-click the icon > Properties > Shortcut tab
For 64-bit Windows 7, the Target should be no more and no less than this:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
(3) Possible undisclosed bundle items. If you have installed any free software recently, check your Windows Control Panel, Uninstall a program for surprises. If you click the "Installed on" column head to group by date, it is easier to spot bundled junk. Remove everything suspicious or unrecognized.
(4) Supplemental clean up scans. Our support article lists tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
Hopefully that cures it. -
PS c24 won't open any psd files - program error
my system:
I'm running photoshop c24 extended. I've got an iMac running osx v.10.5.6, 2.4 ghz intel core 2 duo, and have 2gb SDRAM
This morning (29/01/09) I installed a software updates - the iLife media browser update, iDVD update, Digital Camera Raw Compatibility Update and Quicktime update. After starting my computer back up I have not been able to open any psd files in photoshop. Jpgs open all right and I am able to create new files. But, anytime that I try to open and existing psd file, it opens up and then I immediately get the following message:
"could not complete your request because of a program error."
If I click ok, the same message pops up again and again, essentially freezing up photoshop and forcing me to force quit the app.
I've tried opening up the same psd files on my laptop and they open just fine. I also tried going back into time machine to retrieve earlier versions in case the psd files I was working with in case they had been corrupted. Nothing has worked... seems to be photoshop not the files.
Any help would be greatly appreciated!I tried doing the "repair permissions" thing and at first I thought it worked - I was able to open a few psd files. Then I started getting the same problem again.
I don't think ilife installed any fonts - but when I tried to open a different file just now i got a message about some corrupt font files which i didn't get earlier. So I just ran a check with fontBook on all my fonts - got rid of 5 corrupt fonts and about 50 duplicate fonts.
I'm hesitantly optimistic in saying that I think that solved the problem!
thanks for the help! -
I have photoshop cc and a mac book pro. I cannot access my photos from photoshop. I can go to iPhoto and click edit to edit them in photoshop, but photoshop won't open them. I want to do a collage, so I need to get to more than one photo.
See if exporting them helps:
Exporting From iPhoto | Apple Support Communities
Gene -
My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?
I have the exact same problem.
I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
I'm a Windows 7 user. -
I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks -
Adobe Illustrator trial won't download, but other Adobe programs will
I try to download Adobe Illustrator and it won't download at all. All other Adobe programs are fully downloaded and functioning.
Hi 2116carly,
What happens when you try to download, do you get any error message?
Are you trying to downloads from Creative Cloud Desktop application?
What is the Operating system you are using?
You can also try the direct download link:
Adobe CC 2014 Direct Download Links – Creative Cloud 2014 Release | ProDesignTools
These are some instructions you need to follow before downloading, please read the instructions before downloading the application.
Thanks,
Nikhil Gupta. -
Photoshop won't open after shut down and restart. Any ideas?
Photoshop won't open after shut down and restart? Any ideas?
HazelydogsApple does not support 3rd party software. Again, post in Adobe's forums. Plenty of Mac users there who uses their products.
-
I have Maverick 11.0.6. It quit downloading 11.07 half way through. Also, some PDF files on my desktop won;t open all the way. Still show the logo. What is going on?
The Installer that you had downloaded from http://www.adobe.com/support/downloads/detail.jsp?ftpID=5786 is the 11.0.07 patch update for Reader XI. It shows the dialog "choose the copy of Adobe Reader to update" under following scenarios:
1. When it finds more than one copy of Adobe Reader installed on a system. In this case, You need to choose the application that you use, like browse to Applications directory and choose Adobe Reader if that is the location from where you use the application.
2. When the installer didn't find any copy of Adobe Reader installed on a system which it needs to update. In this case, you may install Adobe Reader XI version 11.0.07 directly from here get.adobe.com/reader/ from the same machine you intend to use it on.
Please let us know if any of the above suggestion resolved your problem.
-Shashi -
I went in and deleted Cached files after repeatedly getting the 'scratch disks are full' message. I have done this before and have had no issues. However, this time it comes up with a crash message whenever I open Premiere Pro 6. All other Adobe programs are working fine.
Does anyone know what could be wrong? Have I accidentally deleted something crucial? How can I fix this?If you have a 64bit Windows adding more ram will allow Windows to use that ram, and provide more to CS4
Otherwise... here are some links I've saved that discuss crashes... may, or may NOT, help in your case... but free to read
Firewall = Crash http://kb2.adobe.com/cps/857/cpsid_85711.html
Win7 64bit Crashing and "a" fix http://forums.adobe.com/thread/580435
Photo Scaling for Video http://forums.adobe.com/thread/450798
-Too Large May = Crash http://forums.adobe.com/thread/879967
-And another crash report http://forums.adobe.com/thread/973935
Partition = Crash http://forums.adobe.com/thread/957286
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Labview app wont run on fresh reboot unless MAX is started.
I am a Labview NOOB. I am the only IT here and started about a year ago and basically got thrown into the "labview" with 0 labview experience.I had to take an xp machine and turn it into a win 7 machine. Here's some specs: labview 8.2 32bit running o
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An anyone help me to find the difference and relation between the following
Hi, can anyone help me to find the difference and relation between the following methods of Swing : a) validate() b) invalidate() c) revalidate() d) repaint()
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Trying to sync music to new iPhone 4
Is there a way to get iTunes to sync my selected/checked songs? The only options it gives me is the entire library (too big) or manually select artists and albums, but not individual songs. I have it sync'd that way to my iPod.