Photoshop won't open files
Hello there,
I'm using Photoshop CS6 Extended (64-bit) for a few month without any problems. But now it doesn't do anything when clicking "File" > "New..." or trying to open a picture or PSD-File. I've also tried the same with an older Photoshop version (CS5), but here it also won't work.
Does anybody know why?
Reset your preferences as per:
http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
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Please try this:
Solution 1:
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Photoshop Cs5 not opening files
I'm not actually completely sure if this is an issue with Mavericks because the problem started about 2 1/2 weeks ago, but my Photoshop Cs5 won't open files anymore. As soon as the app launches, I can click on "open..." but as I'm selecting the file, the window will close and after that, every choice on all the drop-down menus is grayed out and can no longer be selected. I've already installed Java for OS X 2012-006 with no luck, I've tried uninstalling and reinstalling PS Cs5 with no luck. Help pleaseeeeeee D:
Reset your Photoshop preferences: http://forums.adobe.com/thread/375776
Uninstalling and reinstalling WON'T do that unless you used the CS Cleaner from Adobe to uninstall.
Also, check your Performance preferences:
Toggle OpenGL drawing, quitting Photoshop between changes. -
I have been able to open files from this camera before but still checked for latest Camera Raw download. Still won't open files from this camera. Opens files from my 60D just fine. I downloaded the latest and it has worked before. What the heck is going on?
Glad to be of help. But I'm curious (not critical of what you are doing) to know why so many people like to use Nikon Transfer to transfer their files to the computer. It is still necessary to import them into Lightroom. And, from my perspective, it seems simpler and maybe even a little quicker to use the Lightroom import dialog. I have Nikon cameras, and have never even installed the Nikon Transfer utility. What is so unique about it?
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Photoshop won't open error code X86-64 (Native)
i have mavericks osx 10.9.4. my school loads the adobe suite onto our computers. all of my other adobe programs are working just fine, but photoshop won't open and sends this error code. any ideas??
Process:
Adobe Photoshop CC 2014 [420]
Path:
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier:
com.adobe.Photoshop
Version:
15.0.0 (15.0.0.58)
Code Type:
X86-64 (Native)
Parent Process: launchd [206]
Responsible:
Adobe Photoshop CC 2014 [420]
User ID:
501
Date/Time:
2014-12-19 23:05:06.728 -0600
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 18C30DCC-1077-B221-8A83-1519EC2226B0
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000109970004
VM Regions Near 0x109970004:
__DATA
0000000109827000-0000000109870000 [ 292K] rw-/rwx SM=NUL /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
--> __LINKEDIT
0000000109870000-0000000109a4d000 [ 1908K] r--/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
__TEXT
0000000109a4e000-0000000109adb000 [ 564K] r-x/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
Application Specific Information:
dyld: launch, loading dependent libraries
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/../Frameworks/Cg.framework/Cg
Thread 0 Crashed:
0 dyld
0x00007fff612e4cca ImageLoaderMachOClassic::rebase(ImageLoader::LinkContext const&) + 118
1 dyld
0x00007fff612df200 ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 126
2 dyld
0x00007fff612df1dc ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 90
3 dyld
0x00007fff612dea12 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 142
4 dyld
0x00007fff612d5764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
5 dyld
0x00007fff612d63ac dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 1983
6 dyld
0x00007fff612d227b dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 477
7 dyld
0x00007fff612d205e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff613050b0 rbx: 0x0000000109970000 rcx: 0x0000000108e87000 rdx: 0x0000000108e87000
rdi: 0x00007fff613102b8 rsi: 0x0000000000000001 rbp: 0x00007fff5da1e220 rsp: 0x00007fff5da1e1b0
r8: 0x0000000000000001 r9: 0x000000000000003a r10: 0x0000000109a31688 r11: 0x0000000000000216
r12: 0x0000000108e87000 r13: 0x000000010960d558 r14: 0x00007fff613102b8 r15: 0x0000000109a2dd90
rip: 0x00007fff612e4cca rfl: 0x0000000000010283 cr2: 0x0000000109970004
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
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0x7fff8b04efff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8b04f000 -
0x7fff8b078ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8b079000 -
0x7fff8b095fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8b096000 -
0x7fff8b4c9ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8b536000 -
0x7fff8b536fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8bdfb000 -
0x7fff8bdfbffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
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0x7fff8be07fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff8bfc1ff3 com.apple.QuartzCore (1.8 - 332.3) <D6285800-F386-3E6B-84F2-A62F9029D95F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x7fff8bff1ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
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0x7fff8c5e5ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
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0x7fff8c5f1ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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0x7fff8c62dfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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0x7fff8c646ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c672000 -
0x7fff8c67bffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8c67c000 -
0x7fff8c6a4ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8c723000 -
0x7fff8c724fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8c74c000 -
0x7fff8c775fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c78a000 -
0x7fff8c7a6ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c7a7000 -
0x7fff8c898ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c899000 -
0x7fff8c8e5ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8c8e6000 -
0x7fff8c9cdff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8ca09000 -
0x7fff8ca0bfff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8ca0c000 -
0x7fff8ca24ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8ca32000 -
0x7fff8ca9ffff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8caad000 -
0x7fff8caadff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8caca000 -
0x7fff8cae5ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8cae6000 -
0x7fff8cafcfff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8cb15000 -
0x7fff8cb66ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8cb67000 -
0x7fff8cb70fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8cba7000 -
0x7fff8cba7fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8cba8000 -
0x7fff8cba8fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8cba9000 -
0x7fff8cbb2fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8cbc0000 -
0x7fff8cbc4fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8cbc5000 -
0x7fff8cca9fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8d03f000 -
0x7fff8d110fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8d182000 -
0x7fff8d182fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8d183000 -
0x7fff8d368fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d36c000 -
0x7fff8d3d3ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
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0x7fff8d464ff7 com.apple.Metadata (10.7.0 - 800.28) <CB43AF4C-F5DE-3161-B7D7-540DF9718EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d46c000 -
0x7fff8d470ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
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0x7fff8d5e0ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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0x7fff8d739ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff8d73a000 -
0x7fff8d757ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x7fff8da8aff7 libdyld.dylib (239.4) <A1273A02-4928-3BAC-A846-6C069DC1A0A6> /usr/lib/system/libdyld.dylib
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0x7fff8dacdff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
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0x7fff8dacefff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x7fff8daebff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x7fff8daeeff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
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0x7fff8dbf5ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
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0x7fff8dc58fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
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0x7fff8e142ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x7fff8e143fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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0x7fff8e8a4fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
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0x7fff8e8f0fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x7fff8ea9ef27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
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0x7fff8eaa7ffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
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0x7fff8eb69ff6 com.apple.HIServices (1.23 - 468) <E06287C4-1534-3D46-B099-3DF8B8EE4EB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x7fff8ebbcfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
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0x7fff8ebd8ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8ebd9000 -
0x7fff8ecc3fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8ecc4000 -
0x7fff8ed50ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/InkOkay, that's good. Go to your username>library>preferences and delete everything you can find pertaining to PSE, especially:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements < version number > paths
Adobe Photoshop Elements < version number > settings
and any lockfiles with the same names.
That library is hidden in mavericks. To see it click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything for PSE. -
I have photoshop cc and a mac book pro. I cannot access my photos from photoshop. I can go to iPhoto and click edit to edit them in photoshop, but photoshop won't open them. I want to do a collage, so I need to get to more than one photo.
See if exporting them helps:
Exporting From iPhoto | Apple Support Communities
Gene -
Bought a new computer last Jan. since then Adobe won't open files , tells me : either not a supported file
or file dammaged / eg. sent as an email , not correctly decoded. Can you help. MLPlease provide a detailed description of your problem. Platform? OS and Reader versions? Where are those files? How are you trying to open them? Could you open them before?
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Just purchased converter, did 3 pdf converts to excel and word. When I try to open it says file format not supported, or was sent as an email. What am I doing wrong? I have office 2010. Thanks
thanks for the response - they are working!
David Kastendick <[email protected]> wrote:
David Kastendick http://forums.adobe.com/people/dave_m_k created the discussion
"Re: won't open file"
To view the discussion, visit: http://forums.adobe.com/message/4426523#4426523 -
I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks -
Photoshop won't open after shut down and restart. Any ideas?
Photoshop won't open after shut down and restart? Any ideas?
HazelydogsApple does not support 3rd party software. Again, post in Adobe's forums. Plenty of Mac users there who uses their products.
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Firefox won't "Open File..." to my hard drive/desk top since my OSX system update yesterday -- why?
Did an automated OSX system update and noticed after reboot that Firefox now won't "Open File..." or recognize any files (video, pdf, etc) on my computer! (Problem may not be related to update but suspicious timing!) Seems to play streaming video OK...
Checked/updated plugins from Firefox site and reinstalled Firefox without success -- issue remains. Safari recognizes all / will "Opens file..."
Any ideas how to fix? Thanks!Hello, have you tried this full route?
This can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't help & you can afford to redo any Mail Rules...
Trash these files...
/Users/YourUserName/Library/Mail/... MessageRules.plist and MessageRules.plist.backup -
Windows 7/Bridge won't open files in Photoshop CS6 (cloud)
I recently got the cloud CS6 and installed photoshop cs6, then uninstalled CS5.5. But now, Windows Explorer cannot seem to find Photoshop. If I try to associate the default for any file (.jpeg, .tiff, etc.) with Photoshop, Photoshop does not show up on the list of programs. I must browse to find Photoshop exe (CS6 64). I click okay, but it continues to open the file in Windows picture viewer and to associate that file type with Windows Picture Viewer.
If I right-click on the file, it does exactly the same thing. I must browse to Photoshop.exe. But it still opens the file in Windows Picture Viewer.
Fix 1 Try Bridge Associations: I opened Bridge CS6->Edit>Preferences and made sure the files were associated with photoshop. But, when I then try to open the files from within Bridge, I get the message Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. (my emphasis) But I haven't had CS4 installed for years. I did not have this problem when I installed CS5. So now I can't open files from either Windows explorer or Adobe Bridge.
Fix 2 Fix the Registry: So, I opened Regedit and went to HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" . Don't know why the install left this at CS5.1. It SHOULD have changed it. EUREKA! Windows now recognizes Photoshop CS6 and I can associate files with it as usual. But I had to manually associate the native .psd file with Photoshop. along with .jpeg, .tiff and other image files.
No Fix for Bridge: But back in Bridge CS6, it's not so rosy. I still get Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. Make sure you typed the name correctly, and then try again. If I try File--Open with--Photoshop (default), I get the same message. Clearly, Bridge thinks Photoshop CS4 is the default, and I don't know where to change that association. Preferences does not allow browsing. So Bridge is pretty much useless.
So what should I do about Bridge?
Bridge CS6 still won't open Photoshop CS6. It's still looking for CS4. I thought about reinstalling Bridge, but when I try to download it, the cloud tells me it is is already installed and won't download. I am a little worried about uninstalling it and trying again. Maybe, I'll end up with no Bridge at all. I am beginning to regret my decision to go cloud. Don't know if the install mess is just cloud or noncloud versions as well. Doesn't seem to apply to all programs either.
Postcript:
I had to go to the registry and manually change CS5.1 to CS6 for InDesign and Illustrator as well, and then manually associate .indd and .ai files with those programs. What a pain this is. Obviously, the install program didn't change the normal associations to CS6. Left them with the CS5, and then when I uninstalled that--as anyone would normally do--it lost the association completely.Thank you David__B! Your suggestion worked perfectly. All the files are correctly associated in both Explorer and Bridge. And it didn't take all that long, mostly uninstalling. The Adobe App Manager very efficiently installs several different programs with very little fuss.
I am not sure, but I think it may have been an old plug-in to Bridge back in the CS4 era that I didn't even know I had that was causing the Bridge file association problems. Uninstalling CS5 after installing CS6 seems to be causing Win Explorer problems, not just for me. Based on this experience, I would recommend that anyone with several previous installations of Adobe CS do the following:
Save your plugins and preference files in a back up file.
Uninstall all the old adobe software.
Run the the cleaner you suggested. (http://www.adobe.com/support/contact/cscleanertool.html).
Install CS6 programs from the CCloud or wherever.
Add your plug-ins back in as you need them one at a time to be sure they work.
If you have already installed CS6 and are having file association problems, just uninstall everything and start at step one. You probably won't save time trying to fix the registry and manually associate file types--- yada yada yada.
Steps 1-6 will give you a nice clean install and salvage only good plug-ins.
Beth -
Photoshop CS4 stopped opening fully...(It seems to open, the menu is there but no tools and files won't open)... I re-installed from a downloaded file and the same thing is happening. Any suggestions?
Many many thanks,
IngaWhen you uninstall, check "remove settings", then run the CS cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then reinstall -
Photoshop won't open any files!
application opens fine, but won't open any pics(jpg,tiff,psd,etc.) It won't even open a new file image. Please help!!!! This is a school emergency
If you go to up to the top menus and look under the Window menu, do you see your file listed at the bottom of the Window drop down? If so, it's open but not visible. Did you ever have a second monitor hooked up to the computer? It could be that Photoshop thinks the monitor you are looking at is the second one instead of the main. You may have to go into your display settings to make sure you don't have a second monitor that you're not using, or have your main monitor set up as your secondary. If all else fails, try to delete the Photoshop settings file. Hold cmd-alt-shift (for Mac, or the PC equivalent in windows) while Photoshop is opening and confirm to delete the settings file when prompted. That usually clears up most problems.
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