Photoshop won't open ...keeps crashing and asking for my serial number and after i enter it in it crashes all over again
lightroom 4 won't open....sorry
What did you try to solve it?
Tried reinstall of latest 4.x version?
What OS are you using?
Similar Messages
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I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?
Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium -
I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?
ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software. -
I downloaded the Photoshop CC on my computer but it's asking for a serial number and I never got one
Try Creative Cloud applications ask for serial number
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Every time I try and open illustrator I get asked for a serial number???
I use a MacBook Pro, which I purchased in Thailand (I am staying in Thailand) but have a spanish credit card (I include this information as I dont know if this is the problem) . I joined creative cloud and downloaded illustrator and photoshop but every time I try to "liscence" the software I get asked for a serial number. After looking through the forum I thoufght this may have something to do with having a Thai comp and Spanish card but I have recieved an email confimation and my adobe profile also confirms my membership, so I dont think it i this. I need to use the apps professionally and this is drivng me insane! Would appreciate any advice!
Rebecca,
I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
First off, my computer had to be wiped clean back in early January. All my programs was gone and that included my CS6 program. So I re-installed them. Then one day, I see this Adobe update and it had the Adobe Creative Cloud App. I think I did something stupid and I wanted to tryout not only the Lightroom version, but Photoshop CC as well. My CS6 already had a Photoshop on it. I thought it would be a separated (you know, a separated program on one side and the other one on one side) and not interfere with my CS6 program. Now it's asking for a serial number and whenever I input my serial number (oh by the way, I got CS6 through my school by online; so I got a non disc version) it saying my serial number experied. So here's my questions:
1. If I remove the Adobe CC app off my computer, would the cc versions of my CS6 programs go away?
2. How many time can you installed the non disc version of CS6?
3. Cont. from the first question; If I re install CS6 and uninstalled the CC app would that help?
I know I sound almost computer illiterate, but I need help with this issues. I am college student, and I can't afford one CS6 program, rather alone the whole CS6 and I really need that suite in order to complete my assignments while at home. What do I do?Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.
Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check. -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I am trying to buy Ai. My 30 day trial is up. It is asking for a serial number and I cannot find an e-mail with the number. What shall I do?
Please refer below link :
Creative Cloud pricing and membership plans | Adobe Creative Cloud -
I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid
>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing -
I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I just purchased, downloaded and installed LR6. It's asking for a serial number, and I haven't received one. What do I do now? Thanks!
Hi there
Please sign into your Adobe account to find the serial number - Find your serial number quickly
Thanks
Bev -
Creative Cloud for teams downloads as a trial and asks for a serial number
My employer purchased a Creative Cloud for teams account. I'm using my Adobe ID and trying to install the applications on my laptop at home. When the applications launch, they say I'm running a trail version. Then I'm given the option to license the software or continue the trial. When I click license this software, I sign in with my Adobe ID then it asks for a serial number. I don't have the serial number from my employer. Shouldn't it just be enough that I sign in with my registered Adobe ID and password?
Refer to this:
Sign in or activation errors
Mylenium -
I have just bought Numbers and while initiating, a iWork 08 screen is appearing asking for a serial number. I did not get a serial number and I can't work on it... Somebody knows how to go ahead?
Are you planning to continue to use Pages and Keynote from iWork '08 trial ?
If you don't,
Go to my iDisk (address below)
Download :
For_iWork:iWork '09:uninstall iWork '09.zip
Unpack it and run the script to uninstall completely iWork components (it don't delete the documents which you created).
It would also be a good idea to use a maintenance tool like the free Onyx to to clean the LaunchService databases.
http://www.titanium.free.fr/download.php
Take care to download the stable version dedicated to Lion ( it's Onyx 2.4.2)
Then, reinstall Numbers '09 from the MAS. You will not have to pay. The protocol is described in :
http://support.apple.com/kb/HT2519?viewlocale=en_US
Yvan KOENIG (VALLAURIS, France) lundi 19 décembre 2011 16:42:12
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community -
Hello my name is Vittorio. 2 years ago i've bought the CS6 master collection which has worked perfectly until recently.
Now i keep getting the question to enter my serial number and when i do that i get the Invalid reaction. But it is the same number that worked before! What can i do to make CS6 work again?Hi Vittorio,
We would like to know if you have re-installed your product on this machine. We would also like to know your OS version.
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Error "Invalid serial number" | Acrobat 9 | CS4
-Atul Saini
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