Photoshop won't recognize connection w/ my W580i cell phone

Hello, I am trying to transfer photos from my phone to my pc but Photoshop won't recognize the USB connection. According to my phone and PC Suite I am all connected correctly, but Photoshop says "no device connected"..help, please!!

What operating system are you using? Have you checked to see if there
are updated drivers for the phone?
What PC Suite are you referring to? It might actually be interfering
with PSA's ability to "see" the phone.
Cheers

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Hello
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Message was edited by: roam

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Photoshop won't recognize connection w/ my W580i cell phone

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