Photoshop wont open PNG or GIF files

i have recently encounter a problems that when i tried to opened the PNG or GIF files that i save earlier, photoshop CS3 just wont open it. It keeps giving me a messages saying "Could not complete your request because the file-format module cannot parse the file". I even reinstall the photoshop, but still receiving the same problem. If there any way i could fix it?
Thanks,

I just figured out my problem with this as I was gettig the same error message. Not sure if the following information will help with other's problems or not - I am using Photoshop CS3.
First, I made sure my plug ins for png were updated. You can find the instructions for manually updating this direct from adobe site..... http://www.adobe.com/uk/support/security/bulletins/apsb07-13.html
Though my plug in for png was not updated, I realized that my mistake was rather simple. I was creating png's in photoshop by saving as, and just typing in .png after the filename instead of choosing .png from the file extension drop down. I wasn't choosng png from drop down extension list because it wasn't appearing as an option, I thought this was weird but I just typed it in myself. It seemed to save just fine, however upon trying to reopen the png file, I was getting the same error message in phtooshop as Kelly.
The solution - Photoshop does not give you the option to save a file as .png if it is in CMYK image mode. It must be in RGB, which makes sense since .png is a file format created mainly for web viewing. Once you change your image to RGB (menu option: Image/Mode/select RGB), the .png file extension will appear in the drop down and you should not get an error message when opening the file.
If you were not the creator of the .png file, then you may need to contact whomever saved this file and let them know they need to resave it as mentioned above.
hope this helps!

Similar Messages

DW wont open png or psd files!!

I created web page layouts in both photoshop and fireworks,
but DW CS3 says it can't open the files. I did a reinstall and
repair - still the same. What is going on?

> Go back to fireworks or photoshop, and export as html
and images.
HTML from Fireworks or Photoshop?
Say it ain't so Al; say it ain't so!
Walt
"Alan" <[email protected]> wrote in
message
news:C4E1F259.30B380%[email protected]..
>
>
>> I created web page layouts in both photoshop and
fireworks, but DW CS3
>> says it
>> can't open the files. I did a reinstall and repair -
still the same.
>> What is
>> going on?
>
> Dreamweaver doesn't open any image file type.
> Go back to fireworks or photoshop, and export as html
and images.
>
> --
> Alan
> Adobe Community Expert, dreamweaver
>
>
http://www.adobe.com/communities/experts/
>
>
>

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

download the installation files and install using your serial number or adobe id,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Color issues w/ .png and .gif files in CS5.5 Live view

Hi All,
I am having a bunch of trouble with my .png and .gif image files in Dreamweaver CS5.5. In Dreamweaver's design view everything looks fine but when I preview my pages in Live View or in a browser the colors in my .png and .gif files are way off. All my images are designed in RGB.
Any info anyone has to offer will be greatly appreciated. Thanks!

GIFS contain a maximum of 216 colors (web safe palette)
PNG and JPG can contain 16 million colors (true color palette),
When you say the colors are "way off" we don't know what you mean.
Can you post a link to your web page?
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb

MacAfee stops Photoshop when open directly a PSD file.

Is MacAfee and Photoshop compatibles ?
As MacAfee stops Photoshop when open directly a PSD file, the message is "OverFlow problem,internet acces stopped"

With the advent of real-tiime scanning anti-virus, anti-malware and anti-anything software, we are seeing all sorts of issues with video editing, and not just with McAfee products, though more reports do seem to come in, regarding one, or another of their programs.
While video editing involves larger files, usually, than Image editing, the issues are very similar. Many of those real-time scanning programs will "lock" files on writes, and many of them on reads, as well, while doing a complete survey of the file(s). This can cause all sorts of issues, like program time-outs in Ps, or Premiere Pro (or PrElements).
With some, the "white-listing" that Pierre refers to can be done on certain file types, such as .PSD, .AVI, and others, that are not common carriers for evil code. Also, some will allow the white-listing of programs, which can then allow those programs to read/write to files as necessary, regardless of the file's type. It just depends on the exact anti-whatever program.
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Hunt

Photoshop cs3 cant open Png or Gif formats?!? a.s.a.p please help!

i have photoshop cs3 and for some reason every once in a while photoshop cant open gifs or pngs? when i try to save one on the format options it doesnt show either png or gif as an option? i know you can save as web and devices but i really need to get it fixed beacuse i need to open my gif and png pictures please help?

Can you open them in other programs?
They are not Photoshop-only formats.

Photoshop wont open .mp4 video file

When i try to open an mp4 video photoshop prompts me that i need a quicktime version 7.1 or higher , i have 7.7.1
I have photoshop CS5 extended which as far as i know should be able to open .mp4 files.
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This is what i get

Can you actually open and run the file in Quicktime?
Could you be missing a codec?

Problems opening PNGs and GIFs

Hi, I'm having a problem opening PNGs in Photoshop and Illustrator CS5. Also, I am able to open GIFs in Illustrator, but can't in Photoshop.
The following error message shows up for all the files I'm having trouble opening, "The file is in an unknown format and cannot be opened."
It seems to be a problem with all PNG files, both those I've created using Photoshop or gotten from other sources. Files I've previously had no trouble with are affected as well. Strangley the same GIFs that Illustrator has no problem with, Photoshop isn't able to recognize.

Thx.
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 3071 MB
Free memory: 1426 MB
Memory available to Photoshop: 1653 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 610/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 1280, bottom: 1024, right: 2560
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1024, right: 1280
Video Card Number: 1
Video Card: NVIDIA GeForce GT 610
Driver Version: 9.18.13.1106
Driver Date: 20130226062206.000000-000
Video Card Driver: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GT 610
Video Card Memory: 1024 MB
Serial number: 95458361460222344238
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5\
Temporary file path: C:\Users\Jamian\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 289.0G, 29.7G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-ins\
Additional Plug-ins folder: not set
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adbeape.dll   Adobe APE 2010/02/23-12:40:58   61.421986   61.421986
AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0
AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93   61.433187
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AdobePIP.dll   Adobe Product Improvement Program   5.0.0.2021
AdobeXMP.dll   Adobe XMP Core   5.0   61.134777
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adobe_caps.dll   Adobe CAPS   3,0,116,0
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AFlamingo.dll   AFlamingo 2010/02/23-17:27:33   61.421978   61.421978
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ahclient.dll    AdobeHelp Dynamic Link Library   1,5,0,30
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aif_ogl.dll   AIF   2.0   53.422628
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asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1
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cg.dll   NVIDIA Cg Runtime   2.0.0015
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data_flow.dll   AIF   2.0   53.422628
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dvacore.dll   DVA Product   5.0.0
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ExtendScript.dll   ExtendScript 2010/10/19-10:22:12   61.445301   61.445301
FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777
icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
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pdfsettings.dll   Adobe PDFSettings   1.04
Photoshop.dll   Adobe Photoshop CS5   CS5
Plugin.dll   Adobe Photoshop CS5   CS5
PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   2.0.0.746
PSArt.dll   Adobe Photoshop CS5   CS5
PSViews.dll   Adobe Photoshop CS5   CS5
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WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
wu3d.dll   U3D Writer   9.3.0.113
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3D Studio 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
ADM 3.11x01
Average 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Cineon 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Clouds 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Collada 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Crop and Straighten Photos 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Dicom 12.0
Difference Clouds 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Eazel Acquire 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Entropy 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
FastCore Routines 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Google Earth 4 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Kurtosis 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Lens Correction 12.0.2
Lighting Effects 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Maximum 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mean 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Measurement Core 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Median 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Minimum 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
MMXCore Routines 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Multiprocessor Support 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
NTSC Colors 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
PCX 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Picture Package Filter 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Pixar 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Portable Bit Map 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Radiance 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Range 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Read Watermark 4.0
ScriptingSupport 12.0.4
Send Video Preview to Device 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Skewness 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Solarize 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Standard Deviation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Summation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
U3D 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Variance 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Variations 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Video Preview 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Wavefront|OBJ 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
WIA Support 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Wireless Bitmap 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Plug-ins that failed to load: NONE
Flash:
Flash
Mini Bridge
Access CS Live
CS News and Resources
Flash
Kuler
Knowledge
CS Review
Installed TWAIN devices: NONE

Photoshop wont open!

Ok now i cant figure this out. i installed the recent security update and now things are going screwy. i go to open up photoshop and it wont open. the dock icon bounces then goes away leaving me wondering whats going on. I uninstalled and re installed the whole Creative Suite but photoshop still wont budge. It was working just fine before the security update and now i duno what. is this to blame or is there something else?

Ok, I got this right from the source, so ideally it will work. OK
Follow the directions, repost and let me know
MAC OS10:
First, be sure to BackUp your data, then run Mac Software Update (located in System Preferences) to bring the Operating System (OS) and Mac firmwares up to date. And run all the Adobe Updaters adobe.com.
Ruling out the User account and routine maintenance are the first steps in troubleshooting crash freeze stability problems, including setting up clean User Account, and using Disk Utility to Repair Disk and Repair Permissions, Safe Boot, and running fsck -y.
If the problem clears logged into a new "Spare User" account, a User's account preference is corrupted. If the problem does not clear in a new "Spare User" account, the problem is likely system wide, or hardware.
Rule out RAM gballard.net is also important troubleshooting. In addition to crashing, kernel panics, Type 1 Type 2 Type 3 errors, Unexpectedly Quiting, corrupted files and disk errors, typical symptoms of bad Ram in Photoshop include rows lines patches of bad pixels on screen that also print (the actual file is being corrupted). If the bad pixel areas are on the monitor, but do not print (the actual file is not corrupted), video card or video-card drivers are prime suspects. Remember, video cards also have flash firmwares to flash update.
Test Hardware Interface gballard.net for the hardware's ability to transfer data free of corruption on hard disk drive interfaces (such as SCSI, IDE, etc.). See the bottom of the linked page and DOWNLOAD Timothy A. Seufert's dctest. Dctest assumes that your CPU and memory and disk are working fine. There are OS9 and OSX versions in the download.
Bad Damaged Hard Drives:
If running Apple's Disk Utility's FirstAid Repair Disk and Repair Permissions, and the Mac's fsck -y Unix command cannot fix any all disk problems, I would recommend running third-party disk utilities BEWARE! gballard.net only as a last resort.
Bad Blocks apple.com on the hard drive can also cause a computer to be very unstable....
"Haxies," those free/shareware, application and user hacks that modify various System features, application programs and plug-ins, including bad fonts and font management gballard.net, are also prime SUSPECTS to troubleshoot and rule out, as are flaky video–card drivers. Check your video card manufacturer web site for video card firmware updaters, new drivers and compatibility issues.
Another thing to troubleshoot for is illegal Unix characters in the file names starting from the hard drive name down. These illegal characters may include: * ~ / + ! " é ñ ; : ) ? (see Mac and Windows OS File/Folder naming rules portfoliofaq.com for complete information). If you're using any illegal characters (or extra long names or spaces) in your naming hierarchy, try renaming them.
Photoshop CS and CS2 seems to be super sensitive to bad fonts, so be sure to rule out the fonts if you are having stability issues.
Troubleshooting Photoshop won't install, from the original Adobe Install CD, try copying the 'Adobe(R) Photoshop(R) Folder' (100 to 150 MB) to the desktop - this folder contains the installer and all its files. Eject the CD, and run the installer from the desktop.
This copy-installer-folder-to-hard-drive technique works on the Adobe installers that require us to verify an original full install CD (insert the full retail install CD, when the installer asks for it point it to the CD).
For troubleshooting specific numeric Mac OS error codes, try appleerrorcodes.com.
My most decisive TroubleShooting technique — Empty = Versatile gballard.net — is to Test on an OS–Suspect Level. In less than an hour, this method effectively rules out the hardware, the install and its other third–party issues.
Ann Shelbourne offers some sage font troubleshooting advice, Ann wrote:
Have you cleaned out your AdobeFnt.lst files recently?
Do a Search for "adobefnt" and delete all that you find — except for "AdobeFnt.db".
(Don't worry, they will re-create themselves as needed).
Have you ruled out conflicts between System fonts and your other fonts? (Ann continued)
Have you ran Cocktail?:
Launch Cocktail
Choose "Pilot"
Check everything on the first dialog and set to "Automatically: Restart"
Then click Options and check everything except "Cookies"
Return to main panel and click "RUN"
It will take just a few minutes and should improve performance.
Wade Zimmerman has found a quirky FIX for Photoshop CS (8.0) not opening, crashing on launching, under Panther 10.3.2, Wade wrote:
Try changing the time zone then change it back to the correct time zone that you are in but first trash your PS Preference, if that does not work try changing the City within the time zone and then change it back. Or some kind of combination. But again, each time trash PS preferences maybe even restarting the computer.
Ann Shelbourne added, if you are in the UK, don't choose GMT but choose your nearest city by name.
This sounds goofy — but it has worked for a lot of users.
+++
Also, Photoshop> Preferences> Memory & Image Cache:
Jeff Schewe, Adobe Photoshop expert, offers us the facts on Photoshop, Jeff writes:
Read this: Photoshop CS2-How much RAM? – Fact
http://photoshopnews.com/2005/04/04/photoshop-cs2-how-much-ram-fact/
When you get done and understand it, try reading: Memory allocation and usage (Photoshop CS2)
http://www.adobe.com/support/techdocs/320005.html/
And then read:
Improve performance in Photoshop CS2 on computers with more than 1 GB RAM
http://www.adobe.com/support/techdocs/331372.html/
My two cents on the subject:
Memory: Try setting 50 percent (no higher than 75 percent) for anything less than 2 GB RAM.
Over 2.5 giga bytes of RAM: The Mac OS limits all applications to maximum of 2 giga bytes of RAM. In other words, setting Photoshop's Memory setting to 100% will provide Photoshop with up to 2 GB memory, and leave the remaining 500 MB for the Operating System and other applications.
We do need to be careful to leave a cushion of unused RAM for whatever applications we run concurrently with Photoshop.
If we get a lot of OS 10's Spinning Beachball Color Wheel while using Photoshop, we probably need to install more RAM, or assign a lesser percentage of RAM to Photoshop. Seeing the BeachBall is normal for working on very large files (over 200 mega bytes) while Photoshop's ScratchDisks gballard.net catch up.
With over 3 giga bytes of installed RAM, I would start with a 100–percent Memory setting in Photoshop.
NOTE: Adobe is recommending the Ram/Memory issues for 2.5GB-plus work stations...if 100% Memory is not working optimally, as recommended above, try reducing down to a "safer" 75%, said Adobe's Chris Cox.
Cache Levels: Adobe is recommending setting this to 4 (for now because of an OS10.3.2/PS8.0 conflict). I generally set the Cache Level to 8 on newer machines, I recall CS2 is defaulting to 6.
Trashing Preferences:
If you're trying to rule out Photoshop corruption or reset Default settings, FIRST try trashing:
HardDrive> User> Library> Preferences> Adobe Photoshop 7.0 Settings folder.
HardDrive> User> Library> Preferences> com.adobe.Photoshop.plist file.
There are several other Photoshop preferences there you may trash.
Relaunch Photoshop.
If the problem has not cleared, Mac OS 10, Trash the following (and reinstall Photoshop):
HardDrive> Applications> Adobe Photoshop 7/CS folder.
HardDrive> User> Library> Preferences> Adobe Photoshop 7.0 Settings folder.
HardDrive> User> Library> Preferences> com.adobe.Photoshop.plist file.
Reinstall Photoshop.
Run all Photoshop Updaters adobe.com.
+++++
If the problem has not cleared after purging/reinstalling/updating Photoshop, the problem is likely outside of Photoshop in third–party, bad hardware or a corrupted install. At this point we generally need to Initialize/Erase/StartFromScratch gballard.net...a good opportunity to rethink Partitioning our disks for a Photoshop workflow gballard.net and implement a BackUp strategy gballard.net.
In severe cases — to prepare a Mac for a Apple Authorized Service Provider (AASP) — I follow my troubleshooting MELTDOWN procedure gballard.net. In addition to repairing any Bad Blocks, this procedure will be conclusive in a couple hours, plus the time it takes to ZeroWrite Write Zeros, if the problem is hardware or installed software or damaged hard drive....
+++++
BEFORE Initializing, Reformatting, Erasing:
SEARCH the Adobe Photoshop Mac Forum adobe.com , GoogleWeb.com, and GoogleGroups.com for key words for second opinions, known bugs, posted fixes, solutions and work arounds.
+++++

Photoshop wont open video frames to layers

Basically I have just downloaded a trial copy of photoshop and it will not open a MP4 video file, as I would like to make some gifs, however an error pops up and it does not allow me to do so can anyone help?

Common Photoshop Issues | Mylenium's Error Code Database
Mylenium

Photoshop cannot open EM5 II RAW files even with 8.8 ACR?!

I have an active Adobe CC subscription so my Photoshop is already the latest version, but when I try to open EM5 II .ORF files, I get message "Photoshop cannot open this file." (see attached screenshot)
EM5 II is already officially supported according to Camera Raw 8.8 announcement page so why can't Photoshop open it? I thought there's something wrong with my setup so I downloaded and installed Camera Raw plug-in installer manually but the result is still the same.
I even uninstalled my Photoshop CC 2014 using Creative Cloud and reinstalled it, I just keep getting the same message.
Any other things I can try?

You are right, when I go to Help > Camera Raw, I see plugin version is only 8.7
But I've run the Camera RAW plugin installer specified in my post above, and DNG Converter is already at the proper 8.8
Why is Camera RAW not updating to 8.8 via Creative Cloud or the manual install? Inside Photoshop, I also went to Help > Updates but it's telling I already have the latest update.
Help!!!

Photoshop wont open over something I did a long time ago

I have photoshop downloaded but it wont open. You see, I had it from a free trial from last year and the button is still in my computer. So now that I have the Cloud AND Photoshop I was hoping it could work again but now, when I get to that page with the big blue button that says "Download" nothing happens!!!
What I think is that a while ago when I FIRST got to that page, I clicked it there was a pop out that said Run, the usual. BUT I clicked something then checked to do it each time (I dont remember WHAT option I clicked) but now NOTHING HAPPENS!!!! PLEASE help!

Hi there,
Welcome to the Community!
We would need system information or which operating system are you using? Are you on Creative cloud website and clicking on download?
To start please go to https://creative.adobe.com/products/creative-cloud and download Creative cloud app after that you can install any software you want including Photoshop. If you click on Download and nothing happens, it seems to be a problem with a browser, change the browser and try again.
Thanks!
Ankit

Premiere Pro CC wont open or import .flv files

I just upgraded from windows 7 to 8.1. Clean install. Downloaded Premiere Pro CC, AE CC and a few others. I cannot import or use .flv files in premiere pro. It says file type is not supported. Even if I export from AE as a flv premiere pro wont open it. All my past projects with flv files show that media as off line. Please help. FLV always worked before.

Support for importing Flash content was removed in the latest patch. Please see this page: http://helpx.adobe.com/premiere-pro/kb/premiere-pro-cannot-import-flv.html
If you search for "FLV 7.1," you'll find several threads on this topic. For example: http://forums.adobe.com/message/5818286#5818286

Itunes wont open, tried copy .dll files and safe mode, reinstall it many many times. it just wont work.

got the lastest windows 8.1 and the itunes update recently.
itunes wont open after install of the new version.
tried many ways mentioned on the internet and the apple support communities.
still it doesnt in the "open-mood "

Same problem here. I have Windows 8.1 Pro x64 and iTunes 11.1.5.5 and I cannot open iTunes. I do not know of anyone who can. This is a widely known problem by users but Apple has yet to acknowledge this issue. There is no known solution.

Photoshop wont open get error could not open a scratch file because the disk is not available

Had to clone my hard drive to another drive on my computer.
I have been receiving a message "Could not open a scratch file because the disk is not available" I have tried UN-installing and re-installing...still the same message.
Does anyone have any idea how to fix this?
Thanks!

What do you have here.
If that does not help, reset your prefs
Hold fingers over Shift Option Command (or similar on Windows) then boot Photoshop and as fast as you can depress the 3 keys.

Photoshop wont open PNG or GIF files

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