Photo shop CC 2014 で CS5以前のバージョンで保存するには

①お使いのOSとそのバージョン : Windows 7
②Photoshop のバージョン :  CC 2014
③トラブルの内容 : Photo shop CC 2014 で CS5以前のバージョンで保存するにはどうしたらよいのでしょうか。
ファイルを未統合の状態で、バージョンを下げて送りたいです。

未統合のPhotoshopPSDは下位互換性は考えていない、と思った方がいいです。念のため統合画像も一緒に送っておいたほうが良いかと。
例えばカラールックアップなどの付いたPSDをCS3で開こうとすると、
このようなダイアログが出ます。レイヤーを保持してもCS3にない機能は無視されます。つまり色が変わります。
また「統合」も、うまくいく場合とそうでない場合があり、大抵は開けません。
相手のバージョン以降実装された機能を使わずに試しに送ってみて、いけそうならその機能以外使わない、という運用も考えられますが、何が起きるか分からないので私はお勧めしません。
環境設定>ファイル管理で、「PSDおよびPSBファイルの互換性を優先」を常にオン、または保存時に確認(にして保存時にオン)にしてから保存すると統合した画像も埋め込まれますので、テス トする余裕がない、という場合はこちらを。ただし他のアプリへの配置ができる、という程度でPhotoshopで開いて編集できるようになる、ということではありませんのでご注意ください。

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    Process:         Adobe Photoshop CC [737]
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
    Identifier:      com.adobe.Photoshop
    Version:         14.2.1 (14.2.1.570)
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    Responsible:     Adobe Photoshop CC [737]
    User ID:         501
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    Report Version:  11
    Anonymous UUID:  5A049CED-79FB-6104-1913-F55C455C6EB5
    Sleep/Wake UUID: D9DA7377-043F-4467-B13A-5497BAFB4F30
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Application Specific Information:
    objc_msgSend() selector name: mouseExited:
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib               0x00007fff9717b097 objc_msgSend + 23
    1   com.apple.AppKit               0x00007fff93be4a1a -[NSApplication sendEvent:] + 2843
    2   com.adobe.Photoshop           0x00000001017bc59c 0x100000000 + 24888732
    3   com.adobe.Photoshop           0x00000001017bcee2 0x100000000 + 24891106
    4   com.adobe.Photoshop           0x000000010009db4b 0x100000000 + 645963
    5   com.adobe.Photoshop           0x000000010008de4f 0x100000000 + 581199
    6   com.adobe.Photoshop           0x000000010008dc10 0x100000000 + 580624
    7   com.adobe.Photoshop           0x000000010030ff79 0x100000000 + 3211129
    8   com.adobe.Photoshop           0x0000000100348d44 0x100000000 + 3444036
    9   com.google.selectivetool       0x000000013296bfb2 HandlePhotoshopEvent(unsigned int, _ADsc*, int, void*) + 2786
    10  com.adobe.Photoshop           0x000000010030f377 0x100000000 + 3208055
    11  com.adobe.Photoshop           0x000000010009456d 0x100000000 + 607597
    12  com.adobe.Photoshop           0x0000000100093611 0x100000000 + 603665
    13  com.adobe.Photoshop           0x000000010008de4f 0x100000000 + 581199
    14  com.adobe.Photoshop           0x000000010008dc10 0x100000000 + 580624
    15  com.adobe.Photoshop           0x00000001017bd824 0x100000000 + 24893476
    16  com.apple.Foundation           0x00007fff8ff4d0f4 __NSFireTimer + 96
    17  com.apple.CoreFoundation       0x00007fff8b997494 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    18  com.apple.CoreFoundation       0x00007fff8b996fcf __CFRunLoopDoTimer + 1151
    19  com.apple.CoreFoundation       0x00007fff8ba085aa __CFRunLoopDoTimers + 298
    20  com.apple.CoreFoundation       0x00007fff8b952755 __CFRunLoopRun + 1525
    21  com.apple.CoreFoundation       0x00007fff8b951f25 CFRunLoopRunSpecific + 309
    22  com.apple.HIToolbox           0x00007fff8b637a0d RunCurrentEventLoopInMode + 226
    23  com.apple.HIToolbox           0x00007fff8b637685 ReceiveNextEventCommon + 173
    24  com.apple.HIToolbox           0x00007fff8b6375bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    25  com.apple.AppKit               0x00007fff93a413de _DPSNextEvent + 1434
    26  com.apple.AppKit               0x00007fff93a40a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    27  com.apple.AppKit               0x00007fff93a34b2c -[NSApplication run] + 553
    28  com.adobe.Photoshop           0x00000001017bd732 0x100000000 + 24893234
    29  com.adobe.Photoshop           0x00000001017bea08 0x100000000 + 24898056
    30  com.adobe.Photoshop           0x000000010008e53f 0x100000000 + 582975
    31  com.adobe.Photoshop           0x00000001002f1ff7 0x100000000 + 3088375
    32  com.adobe.Photoshop           0x00000001002f2199 0x100000000 + 3088793
    33  com.adobe.Photoshop           0x0000000100002e34 0x100000000 + 11828
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff8f199662 kevent64 + 10
    1   libdispatch.dylib             0x00007fff913c943d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib             0x00007fff913c9152 _dispatch_mgr_thread + 52
    Thread 2:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 3:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 4:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 5:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 6:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 7:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 8:: MPSupport Worker
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   MultiProcessor Support         0x0000000112d7465b 0x112d2f000 + 284251
    3   MultiProcessor Support         0x0000000112d7451b 0x112d2f000 + 283931
    4   MultiProcessor Support         0x0000000112d93754 0x112d2f000 + 411476
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 9:: General Background Service
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.adobe.Photoshop           0x00000001002c0e9e 0x100000000 + 2887326
    3   com.adobe.Photoshop           0x0000000101af4558 0x100000000 + 28263768
    4   com.adobe.Photoshop           0x0000000101af350c 0x100000000 + 28259596
    5   com.adobe.Photoshop           0x0000000101af4f7a 0x100000000 + 28266362
    6   com.adobe.Photoshop           0x00000001017e9604 0x100000000 + 25073156
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib         0x00007fff8f194a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8f193d18 mach_msg + 64
    2   libclh.dylib                   0x00007fff9331fde9 0x7fff92d10000 + 6356457
    3   libclh.dylib                   0x00007fff92dd5d42 0x7fff92d10000 + 810306
    4   libclh.dylib                   0x00007fff93320c39 0x7fff92d10000 + 6360121
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib         0x00007fff8f194a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8f193d18 mach_msg + 64
    2   com.apple.CoreFoundation       0x00007fff8b952fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x00007fff8b9525e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x00007fff8b951f25 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit               0x00007fff93be116e _NSEventThread + 144
    6   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib         0x00007fff8f194a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8f193d18 mach_msg + 64
    2   libclh.dylib                   0x00007fff9331fde9 0x7fff92d10000 + 6356457
    3   libclh.dylib                   0x00007fff92dd5d42 0x7fff92d10000 + 810306
    4   libclh.dylib                   0x00007fff93320c39 0x7fff92d10000 + 6360121
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib         0x00007fff8f194a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8f193d18 mach_msg + 64
    2   libclh.dylib                   0x00007fff9331fde9 0x7fff92d10000 + 6356457
    3   libclh.dylib                   0x00007fff92dd5d42 0x7fff92d10000 + 810306
    4   libclh.dylib                   0x00007fff93320c39 0x7fff92d10000 + 6360121
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib         0x00007fff8f198a3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff8e683dc0 nanosleep + 200
    2   com.adobe.PSAutomate           0x00000001337f6508 0x1336a0000 + 1402120
    3   com.adobe.PSAutomate           0x00000001337dbf6e 0x1336a0000 + 1294190
    4   com.adobe.PSAutomate           0x00000001337f60a5 0x1336a0000 + 1400997
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.adobe.ape.engine           0x000000013899c3dd APXGetHostAPI + 2516301
    3   com.adobe.ape.engine           0x000000013874a5c1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x000000013899c4a1 APXGetHostAPI + 2516497
    5   com.adobe.ape.engine           0x000000013899c51a APXGetHostAPI + 2516618
    6   com.adobe.ape.engine           0x000000013899c649 APXGetHostAPI + 2516921
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.adobe.ape.engine           0x000000013899c3dd APXGetHostAPI + 2516301
    3   com.adobe.ape.engine           0x000000013874a5c1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x000000013899c4a1 APXGetHostAPI + 2516497
    5   com.adobe.ape.engine           0x000000013899c51a APXGetHostAPI + 2516618
    6   com.adobe.ape.engine           0x000000013899c649 APXGetHostAPI + 2516921
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.adobe.ape.engine           0x000000013899c3dd APXGetHostAPI + 2516301
    3   com.adobe.ape.engine           0x000000013874a5c1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x000000013899c4a1 APXGetHostAPI + 2516497
    5   com.adobe.ape.engine           0x000000013899c51a APXGetHostAPI + 2516618
    6   com.adobe.ape.engine           0x000000013899c649 APXGetHostAPI + 2516921
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.adobe.ape.engine           0x000000013899c3dd APXGetHostAPI + 2516301
    3   com.adobe.ape.engine           0x000000013874a5c1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x000000013899c4a1 APXGetHostAPI + 2516497
    5   com.adobe.ape.engine           0x000000013899c51a APXGetHostAPI + 2516618
    6   com.adobe.ape.engine           0x000000013899c649 APXGetHostAPI + 2516921
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc77 _pthread_cond_wait + 787
    2   com.adobe.ape.engine           0x000000013899c3a0 APXGetHostAPI + 2516240
    3   com.adobe.ape.engine           0x00000001389b45ab APXGetHostAPI + 2615067
    4   com.adobe.ape.engine           0x000000013899c4a1 APXGetHostAPI + 2516497
    5   com.adobe.ape.engine           0x000000013899c51a APXGetHostAPI + 2516618
    6   com.adobe.ape.engine           0x000000013899c649 APXGetHostAPI + 2516921
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc77 _pthread_cond_wait + 787
    2   com.adobe.ape.engine           0x000000013899c3a0 APXGetHostAPI + 2516240
    3   com.adobe.ape.engine           0x0000000138b2efe3 APXGetHostAPI + 4165971
    4   com.adobe.ape.engine           0x000000013899c4a1 APXGetHostAPI + 2516497
    5   com.adobe.ape.engine           0x000000013899c51a APXGetHostAPI + 2516618
    6   com.adobe.ape.engine           0x000000013899c649 APXGetHostAPI + 2516921
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 21:: ace
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b210800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b2109ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b1e1145 MPWaitOnQueue + 192
    5   com.adobe.CameraRaw           0x000000013c62612a 0x13c361000 + 2904362
    6   com.adobe.CameraRaw           0x000000013c625d93 0x13c361000 + 2903443
    7   com.apple.CoreServices.CarbonCore 0x00007fff8b1e16c3 PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    9   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    10  libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 22:: ace
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b210800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b2109ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b1e1145 MPWaitOnQueue + 192
    5   com.adobe.CameraRaw           0x000000013c62612a 0x13c361000 + 2904362
    6   com.adobe.CameraRaw           0x000000013c625d93 0x13c361000 + 2903443
    7   com.apple.CoreServices.CarbonCore 0x00007fff8b1e16c3 PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    9   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    10  libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 23:: ace
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b210800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b2109ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b1e1145 MPWaitOnQueue + 192
    5   com.adobe.CameraRaw           0x000000013c62612a 0x13c361000 + 2904362
    6   com.adobe.CameraRaw           0x000000013c625d93 0x13c361000 + 2903443
    7   com.apple.CoreServices.CarbonCore 0x00007fff8b1e16c3 PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    9   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    10  libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 24:: ace
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b210800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b2109ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b1e1145 MPWaitOnQueue + 192
    5   com.adobe.CameraRaw           0x000000013c62612a 0x13c361000 + 2904362
    6   com.adobe.CameraRaw           0x000000013c625d93 0x13c361000 + 2903443
    7   com.apple.CoreServices.CarbonCore 0x00007fff8b1e16c3 PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    9   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    10  libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 25:: cr_scratch
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc3b _pthread_cond_wait + 727
    2   com.adobe.CameraRaw           0x000000013c93a0f1 0x13c361000 + 6131953
    3   com.adobe.CameraRaw           0x000000013c8d733b 0x13c361000 + 5727035
    4   com.adobe.CameraRaw           0x000000013c735c51 0x13c361000 + 4017233
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 26:: Update Activation Menu Items
    0   libsystem_kernel.dylib         0x00007fff8f198a3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff8e683dc0 nanosleep + 200
    2   com.adobe.Photoshop           0x0000000100256915 0x100000000 + 2451733
    3   com.adobe.Photoshop           0x00000001017e9604 0x100000000 + 25073156
    4   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 27:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x00007fff8f194a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8f193d18 mach_msg + 64
    2   com.apple.CoreFoundation       0x00007fff8b952fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x00007fff8b9525e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x00007fff8b951f25 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation           0x00007fff8ff4f967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation           0x00007fff8ff4f76b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 28:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff8f1989aa __select + 10
    1   com.apple.CoreFoundation       0x00007fff8b99eab3 __CFSocketManager + 867
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 29:
    0   libsystem_kernel.dylib         0x00007fff8f19891a __recvfrom + 10
    1   ServiceManager-Launcher.dylib 0x000000011e3d91a1 0x11e3c1000 + 98721
    2   ServiceManager-Launcher.dylib 0x000000011e3d84bc 0x11e3c1000 + 95420
    3   ServiceManager-Launcher.dylib 0x000000011e3d755e 0x11e3c1000 + 91486
    4   ServiceManager-Launcher.dylib 0x000000011e3d75cc 0x11e3c1000 + 91596
    5   ServiceManager-Launcher.dylib 0x000000011e3d21c4 0x11e3c1000 + 70084
    6   ServiceManager-Launcher.dylib 0x000000011e3d2bde 0x11e3c1000 + 72670
    7   ServiceManager-Launcher.dylib 0x000000011e3d2aeb 0x11e3c1000 + 72427
    8   ServiceManager-Launcher.dylib 0x000000011e3d624e 0x11e3c1000 + 86606
    9   ServiceManager-Launcher.dylib 0x000000011e3d6392 0x11e3c1000 + 86930
    10  ServiceManager-Launcher.dylib 0x000000011e3d614d 0x11e3c1000 + 86349
    11  ServiceManager-Launcher.dylib 0x000000011e3d60c6 0x11e3c1000 + 86214
    12  ServiceManager-Launcher.dylib 0x000000011e3c47d6 0x11e3c1000 + 14294
    13  ServiceManager-Launcher.dylib 0x000000011e3c89c5 0x11e3c1000 + 31173
    14  ServiceManager-Launcher.dylib 0x000000011e3d6d2c 0x11e3c1000 + 89388
    15  ServiceManager-Launcher.dylib 0x000000011e3d8e63 0x11e3c1000 + 97891
    16  libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    17  libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    18  libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 30:: Generator
    0   libsystem_kernel.dylib         0x00007fff8f198e22 __wait4 + 10
    1   com.adobe.Photoshop           0x0000000101bd71b6 0x100000000 + 29192630
    2   com.adobe.Photoshop           0x0000000101bd5e0b 0x100000000 + 29187595
    3   com.adobe.Photoshop           0x00000001017e9604 0x100000000 + 25073156
    4   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 31:: GeneratorReadPipe
    0   libsystem_kernel.dylib         0x00007fff8f1999f2 read + 10
    1   com.adobe.Photoshop           0x00000001018aec43 0x100000000 + 25881667
    2   com.adobe.Photoshop           0x00000001017e9604 0x100000000 + 25073156
    3   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    4   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    5   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 32:: GeneratorWritePipe
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bba728 tbb::internal::concurrent_queue_base_v3::internal_pop(void*) + 616
    2   com.adobe.Photoshop           0x00000001018aedb4 0x100000000 + 25882036
    3   com.adobe.Photoshop           0x00000001017e9604 0x100000000 + 25073156
    4   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 33:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 34:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 35:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 36:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 37:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 38:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 39:
    0   libsystem_kernel.dylib         0x00007fff8f194a56 semaphore_wait_trap + 10
    1   libtbb.dylib                   0x0000000104bc8079 tbb::internal::rml::private_worker::thread_routine(void*) + 441
    2   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 40:
    0   libsystem_kernel.dylib         0x00007fff8f198716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff9176dc77 _pthread_cond_wait + 787
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b2109e7 TSWaitOnConditionTimedRelative + 148
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b210609 TSWaitOnSemaphoreCommon + 424
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b1cc1c4 AsyncFileThread(void*) + 257
    5   libsystem_pthread.dylib       0x00007fff9176b899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff9176b72a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff9176ffc9 thread_start + 13
    Thread 41:
    0   libsystem_kernel.dylib         0x00007fff8f198e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff9176cf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff9176ffb9 start_wqthread + 13
    Thread 42:
    0   libsystem_kernel.dylib         0x00007fff8f198e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff9176cf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff9176ffb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007fff9717b080  rbx: 0x000060800013b120  rcx: 0xffff9effffb64caf  rdx: 0x000061000032ee20
      rdi: 0x0000610001346510  rsi: 0x00007fff94489557  rbp: 0x00007fff5fbfc8d0  rsp: 0x00007fff5fbfc678
       r8: 0x0000000000000fff   r9: 0xffff9effffb64caf  r10: 0x00007fff94489557  r11: 0xbadde6ec7e97bead
      r12: 0x00007fff9717b080  r13: 0x00007fff9717b080  r14: 0x000061000032ee20  r15: 0x000061000049b350
      rip: 0x00007fff9717b097  rfl: 0x0000000000010246  cr2: 0x0000000109e4fd90
    Logical CPU:     4
    Error Code:      0x00000000
    Trap Number:     13
    Binary Images:
           0x100000000 -        0x103fa3f5f +com.adobe.Photoshop (14.2.1 - 14.2.1.570) <DDBD24F2-1527-3A3D-9299-55F59B013742> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
           0x104bb9000 -        0x104be5ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
           0x104bff000 -        0x104c1efe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
           0x104c42000 -        0x104c48fff  org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
           0x104c50000 -        0x104c63ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x104c6d000 -        0x104c71fff  com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x104c78000 -        0x104e44fff +com.adobe.owl (AdobeOwl version 5.0.24 - 5.0.24) <1C99AA07-E73F-370B-82FA-01C1C4AAF97D> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x104e87000 -        0x105420fff +com.adobe.MPS (AdobeMPS 5.8.1.31977 - 5.8.1.31977) <96C4D283-326B-3E50-B555-534492C6AA95> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x10549d000 -        0x1057b5fff +com.adobe.AGM (AdobeAGM 4.30.29.31977 - 4.30.29.31977) <91576901-B987-3AF2-8E78-85843C49B542> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x10581e000 -        0x105b2fff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.31977 - 5.15.00.31977) <42323DBD-3A6D-3C41-A2C1-2B944789D8A9> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x105b77000 -        0x105b9dfff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x105ba5000 -        0x105bd1fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
           0x105bf5000 -        0x105d23fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x105d81000 -        0x105ec7fff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x105edb000 -        0x105ef8fff +com.adobe.BIB (AdobeBIB 1.2.03.31977 - 1.2.03.31977) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x105f00000 -        0x105ff0fff +com.adobe.amtlib (7.0.0.249 - 7.0.0.249) <6F8D3622-9321-3947-9DD9-E8C54085F205> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x106003000 -        0x1060bcff7 +com.adobe.JP2K (1.2.2 - 1.2.2.31977) <8BD41D6E-B8A2-36FA-B855-7CF02E856A08> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x106106000 -        0x10610aff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
           0x106111000 -        0x106182fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.154511) <E69CE2EF-1FC7-3C8D-AAB8-8C5B0B3D3176> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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    Hi Jessica,
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    If possible you can also deactivate the license from your previous computer using the article: Activation & Deactivation Help.
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    Thanks,
    Ratandeep Arora

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    Are the files still on your cameras card? If so and,you copy one to your desktop and save it without changes, does it reload properly?
    Don't worry about providing too much information. Every little bit helps.

  • Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

    Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

    Well, yes, data does get corrupted sometimes.
    The trick is finding what data.
    By 'cleaned' are you therefor meaning that the drive has been erased and the system re-installed?
    Because that's the quickest way to deal with such a situation.
    Back up the system first of course,
    Add back 3rd party apps one at a time in case one of them is causing the problem.

  • I need to register my PS and I have the numbers but it wont let me register online, only on the phone. So I called the number and it I have to take a surve for a freaking trip that I DON"T want. If I don't regiester my photo shop it will not stay up. How

    I called the number to register my photo shop but I have answer some questions for a freaking trip that I don't want supposed to be "FREE" and I asked to be redirected but the people wont do it. They hung up on me twice. Can someone PLEASE help me register my Photo shop? It will not stay open if it is not registered.

    This whole deal reeks. I do not know where you got your product from, but that's not how Adobe Photoshop works.
    Go here first: Contact Customer Care
    That is the official contact.
    Contact Customer Care by chat or Phone.
    If the website you went on is not www.adobe.com, close the browser.
    If the number is for a "survey" to "win a trip", hang up. It's a scam to get your credit card in order to "secure" the trip.

  • Drag and drop to photo shop no longer works after installing Apple "Photos"; It was working fine before the latest Apple update (10.10.3) . what can be done?

    drag and drop to photo shop no longer works after installing Apple "Photos"; It was working fine before the latest Apple update (10.10.3) . what can be done?

    Nothing. It's nothing to do with PSE; this is a limitation of Photos, as is the loss of being able to use an external editor without exporting copies of your images.

  • What Photo Shop version may work with Windows Vista Home Premium (x64) Service Pack 2?

    What Photo Shop version may work with Windows Vista Home Premium (x64) Service Pack 2?

    For the IQ700 series
    If you're running Windows Vista SP2, there is a patch for USB patch for NVIDIA chipsets
    http://support.microsoft.com/kb/975163/ 
    If you're running Windows 7, install this patch
    http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for-Win7-USB-issue-on-nVidia-chipse...
    And only use the driver from the system manufacturer's website or Windows Update. Do not use the latest drivers from NVIDIA's website for the IQ700 series

  • Please help me with photo shop elements 9 for

    Is there a book for learning Photo Shop Elements 9 for getting your memory card downloaded and then making and editing movies?  Or is there a class in the Chicago, Hoffman Estates, Barrington, IL area?
    [email removed]
    Message was edited by: Brett N

    You can get the Classroom in a Book from http://www.adobepress.com (a susidy of Pearson). This will take you through pretty much everything, from start to finish.
    If you are looking to edit movies though, you will need Premiere Elements (the sister program to Photoshop Elements, which is used for editing images).

  • I am totally lost on navigating these forums...Reloading Acrobat, Bridge, and Photo Shop Elements

    I posted this question somewhere and a couple people answered it, but I cannot find it for the life of me!  I am navigating different browsers trying to get back to my old Firefox, which I think I've managed to do. 
    My computer went in the shop and had to have a damaged hard drive replaced.  How do I re-load the software without getting dinged for it again?  I do not know what versions I had to start with.  Acrobat was a free version?  I think?  Old...  Photo Shop was newer...I think PSE11 or later...not the latest though.  And it was not subscription, which I definitely do NOT want!  I have no idea the version of Bridge I had.  I'm operating on OS X Yosemite.
    And please do not respond asking me to Skype you because the shop did not put Skype back on my computer, and Skype decided it did not like my attempts at my password OR my attempts at changing my password, and has suspended my account.  And I cannot remember when I signed onto Skype so I cannot get my account back without a lot of my time being wasted.  Just another frustration.  I may just trash it.  I never use Skype anyway...
    A very frustrated technology illiterate person...

    You will need to figure out what programs you had so that you can redownload and install them.
    Download and Installation Help -
    https://helpx.adobe.com/download-install.html
    To do that you should be able to find them if you log into your Adobe account online and look under the My Products section.  If you cannot figure out how to get into your online account I don't know what else to tell you beyond try to contact Adobe support and see if you can convince them to help you.  Without anything to tie you to having purchased Adobe software that might be difficult.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Adobe ID and registration chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )
    If anyone freom this forums mentions Skype in terms of requestiing anything from you, run - don't look back.

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