Photoshope Elements 2 gets stuck in a download

Running iMac G5, 20', 1GB RAM. I've been using Photoshop Elements @ as my editing application. Suddenly when I try to open the application an updating box drops down listed as : UPDATING ADOBE ONLINE COMPONENT Downloading file 1 of 2. FILE: AWEXfile.txt, to : MacIntosh HD: Library: AP...ion Support: Adobe: Web. The download never seems to load regardless of how long I let it run, and hitting cancel has no effect what so ever. The only way out is to force quit. I've tried removing Photoshop Elements and re-installing it, but the exact same thing happens. At this point I;ve run out of ideas. Any suggestions?

I think this may actually be a server end problem at Adobe. I've seen it a couple of times, most recently a few hours ago - probably at about the same time you were, Robert!
Have you seen what happens if you simply disconnect from the net while trying to open the app?
One suggestion, on the adobe fourms is to simply
Take your computer offline, then open Elements. As soon as it's open, go to Preferences>Adobe Online and set the frequency at which it checks for updates to Never. Now you can put the computer back online, and you shouldn't have any more problems. There never were any updates to PSE 2.0 anyway. Adobe seems to have fixed this annoying problem in subsequent versions
I'll do this on my daughter's misbehaving machine and see if it fixes the probelm.
Cheers
Rod

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Can't download photoshop elements 13 purchased on line with download page showing not applicable. what must I do next?

Can't download Photoshop elements 13 purchased on line with download page showing not applicable.
What must I do next?
Years ago started with Photoshop 2.0 advanced to Photoshop Deluxe 4.0 so far so good.
Purchased Photoshop Elements 8 some time ago, but never got help because Elements never downloaded
and can only use it just to open pictures that's all.
Now I Purchased adobe Photoshop Elements 13 and if I can't download this one with no help
with a Trouble Ticket # 186456123 still pending after a week of promises from support calling
1-800-833-6687 after 4 phone calls, to call me back.
Who can I call to get my money back?
My name is Gunter Krummet (nicknamed Bill)
My phone number is 815-385-1761
My Email is [email protected]
Thank You to anyone that contacts me.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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Lightroom: 5.7.1| 5 | 4 | 3
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Adobe Photoshop Elements 12 is now available to download

Building on successful releases over a decade and more, in our continuous efforts to give our users the excellence in our products; Adobe Photoshop Elements 12 is now available to download. Photoshop Elements 12 is here to help you organize and edit your photos and to make them look their absolute best before you share them in print, online, or as keepsakes. Plus, now you can take your Elements photos with you, wherever you go, on your smartphone or tablet.
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Photoshope Elements 2 gets stuck in a download

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