Photoshops elements 13 trial version not working, Keeps telling the editor has stopped working

Downloaded & installed PS elements 13. when I try to start it up a box tells me the editor has stopped working and gives this in problem details:
Problem Event Name:    APPCRASH
Application Name:    PhotoshopElementsEditor.exe
Application Version:    13.0.0.0
Application Timestamp:    54024871
Fault Module Name:    libcef.dll
Fault Module Version:    3.1750.1738.0
Fault Module Timestamp:    539860dd
Exception Code:    c000001d
Exception Offset:    00000000020f3553
OS Version:    6.1.7600.2.0.0.768.3
Locale ID:    2057
Additional Information 1:    1849
Additional Information 2:    1849c65267ce2967d89f315e1c3c4b82
Additional Information 3:    4bd2
Additional Information 4:    4bd2aa1900d8927bd0f22b0bbfeb6f46
Never used PS before not sure if I need any other PS programs

Hi Charles,
Sorry for the inconvenience caused.
Please refer to this KB article:
https://helpx.adobe.com/photoshop-elements/kb/elements-13-crash-windows-7-crt.html
and see if it helps.
Thanks,
Anwesha

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Photoshops elements 13 trial version not working, Keeps telling the editor has stopped working

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