Photosmart 2710 need to change region for printer cartridges

Hi:
I am an international resident currently residing in Brazil. My printer is programmed for Asian print cartridges and the region needs to be changed so I can purchase cartridges locally.
When I changed from Europe to Asia, HP support in Singapore was very helpful and English speaking. Support in Brazil only speaks Portuguese and I need the instructions in English.
Who can I contact for this, as I am out of warranty and the HP Website is a maze of unhelpfulness, if you are out of warranty.
This question was solved.
View Solution.

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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