Photosmart 3210 All in One - can't scan

I have uninstalled and reinstalled my Photosmart 3210 All in One printer a few times in the last month and a half.  It hasn't solved not being able to scan.  I have to use Microsoft Paint to do that.  It keeps telling me the Digital Imaging monitor has been deleted or moved.  It also can't find HP Twain Scan.  I need help.  the process listed earlier did not work.  When I right clicked on HP Digital Imaging Monitor and Run as administrator, it said it was no longer in that location.

Hi  ruthmarq,
I have done some research and I have located a document that deals with when Scanning Stops at the Preview Screen when the Printer is Connected to the Windows Computer with a US....  This document also has the link to the HP Print and Scan Doctor.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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