Photosmart 3210 won't print any pink/red colors

Suddenly for no apparent reason, my Photosmart 3210 All-In-One just stopped printing with either the light or dark pink ink. I purchased brand new HP ink cartridges but no luck. The other colors are all working just fine. 

OK now this is weird  My Photosmart 8250 is doing the same thing.  Photos have a greenish color to them no red.  I created a jpeg with a Red bar, a Green bar and a Blue bar saved it to a usb drive.  Plugged the usb drive in the printer.  The blue and green bar are fine, but the red bar prints as yellow.
Printing from the usb drive eliminates any and all driver issues.  The print test and head cleaning all are fine.  I followed HP procedure to reset the printe     Replaced all ink cartridges. Nothing has helped.

Similar Messages

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    Hi @hannabanna 
    I would like to help you print to your 7525. Let's first address the tray app error, then we can focus on the printer offline message.
    The tray app error seems to be stemming from the older software you have uninstalled, it appears something did not fully uninstall. Please complete the following steps.
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    Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
    Download the software and choose to save as, save to desktop > HP Photosmart C7280 All-in-One Printer
    After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
    Look for, and open the folder starting with 7z (Example: 7zS2356)
    Open folder Util
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    If you have an HP computer run the L3uninstall.exe. If you have anon-HP computer run the L4uninstall.exe
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    Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
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    Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
    In the Open box, type msiexec /regserver, and then click OK
     *Note: there is a space between the c and the /
    If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
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    Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
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    Download and run the HP Printer Install Wizard for Windows
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    Please let me know if this resolves the issues, and or is you require further assistance. If you still get the tray app error, please let me know which printer you had before that you recently uninstalled. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • My 3210 will not print in pink/magenta. photos and other pictures print in green tones.

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    Hello @justjen ,
    Welcome to the HP forums.
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    I would like to help.
    Try going through the steps in the following document.
    Printed Colors Are Not the Colors Expected
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • HP Photosmart C6380 won't print entire page

    My HP Photosmart C6380 won't print entire pages.  Some lines near to the end of the page aren't printed.  Once in a while it prints the entire page.
    This question was solved.
    View Solution.

    I think the problem has been solved.  Thanks!

  • My HP Photosmart 6520 won't print from my chromebook. It use to, but now it won't.

    My HP Photosmart 6520 won't print from my chromebook. It use to, but now it won't. Please help!

    Hello,
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    HP Employee

  • My All-In-One 6500A Plus won't print any color from Internet Explorer (v8.0).

    My All-In-One 6500A Plus won't print any color from IE (v8.0).  I can print all colors from Word, PDF documents, photos, etc. - but not from ANY web page.  At first it only printed Magenta ink, now it acts as if it's printing (feeds the paper, moves the print heads across the page and sounds like it's printing) but the paper comes out blank every time.  If I change the print options to print grayscale and only use black ink, I can get a black only image of the web site.
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    Fourteen views and no answers in two-and-a-half days!! 
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  • Hp photosmart plus won't print and alignment failed

    HP Photosmart Plus stopped printing without any warning bells/error messages. Changed the black ink cartridge, used the clean and allign tools...alignment failed is the error messge I get and it still won't print.

    Hi @jmfmls,
    Welcome to the HP Forums!
    I noticed that your HP Photosmart Plus will not print and the alignment failed. I am happy to help you with these issues!
    For further assistance, I will need to know some more information:
    The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
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    If the printer is able to make copies by itself.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. 
    Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  
    Hope to hear from you soon, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Photosmart C4580 won't print - push a button on printer it shuts down

    The Photosmart C4580 has been reluctant lately to print anything at all. The documents sit in the spooler but won't print.
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    Dell Dimension 3000
    Win XP Pro Service Pack 3
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    Three weeks ago I upgraded the memory from twin 256 module setup to twin 512 using Dell products. Obviously, I took the PC apart, cleaned the dust bunnies, installed the memory and everything worked great after rebooting - including the printer.
    About two weeks ago a carriage jam error popped up. It wasn't jammed but I pulled the ink, reset them and restarted the printer. It worked fine - no noises, no jams, nothing.
    Yesterday the printer quit printing at all. It said documents are printing but they just sat in the queue. I've done:
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    Thanks for any help you may be able to provide.
    Message Edited by azchurch on 11-21-2009 10:24 AM
    Message Edited by azchurch on 11-21-2009 11:20 AM
    Message Edited by azchurch on 11-21-2009 12:02 PM
    Message Edited by azchurch on 11-21-2009 12:08 PM
    Message Edited by azchurch on 11-21-2009 06:33 PM

    Okay I can print one document at a time if I:
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  • My HP Photosmart 3210 no longer prints in color. Why?

    A friend messed around with my Photosmart 3210 and it no longer prints in color.  It also operates at too high a speed.  I have looked at all the settings I know how to look at and have had no luck finding a cure.  What should I do?

    Hi,
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    Turn the iPad off.
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    Turn the iPad and the printer back on.
    Allow a minute or two to fully establish the network connection and try printing again.
    Can you see any difference?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Photosmart 5200 won't print black ink

    Hi there, I purchased the printer just over a year ago. It hasn't been used much at all. For the last few months I have continuously changed the black ink cartridge as it is saying it is empty or low and it still won't print black. The colour functions fine. I have tried all the settings options of cleaning and aligning and it doesn't make any difference. I only print via air print from iPhone and iPad, and the documents sent are extremely basic word docs. The printer is in perfect condition and I am out of warranty. Please can you advise how to fix as I rely on the printer for my invoices! Thanks

    Hello, 
    Since you have replaced Black ink cartridges and tried performing Clean Printhead and issue still exists, i'd suggest you to call HP Tech Support for further assistance.
    If you are in US , the toll free # is 1-800-474-6836 .
    If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • HP Photosmart c310 won't print via WiFi

    Hi, I have an HP Photosmart c310 and it won't print via WiFi. Everything's updated and connected, but neither AirPrint nor my MacBook can find the printer. Can anyone help?

    The Photosmart C310 is not a AirPrint enabled printer.
    http://support.apple.com/kb/ht4356

  • HP Photosmart 6510 won't print black ink

    I changed the ink cartridge in my printer and it won't print black ink now.
    I have used almost an entire cartridge of my color inks running alignments and cleaning the printhead. I have also cleaned the print head with a cotton swab and some warm water.
    I have delted the software and reinstalled it.
    I have always used HP cartridges.
    The printer is out of warranty. I'm in the US.
    I have also ran every reset I can find online, nothing is working.
    I appreciate your help as I am a broke college student and can't really afford a new printer at the moment.
    Thanks!

    Hello @valster101 and welcome to the HP Forums!
    One thing I see that hasn't been tried is checking the vents on the cartridges. Please have a look through this Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 6510 e-All-in...s document to make sure you have tried all of these steps at one point or another.
    If it still won't print black after that, just let me know and I'll do my best to get you a resolution
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • HP PHOTOSMART 6510 won't print.

    I have an HP photosmart 6510 and now that so many files come up PDF my printer won't print them.  Says document could not be printed and another message says pages not selected.  Pages are selected and I tried going to advance and print to image nothing works.  I even uninstalled and reinstalled printer as an IT guy at work told me to do. Please help me.

    Hi @doowop,
    Welcome to the HP Forums!
    I noticed that your HP Photosmart 6510 will not print, and I am happy to help you!
    For further assistance, I will need to know:
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, or USB.
    If the printer is able to make copies by itself. Copy Text or Mixed Documents
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  
    In the meantime, please see this printing guide. Print Jobs are Stuck in the Print Queue, and let me know what happens!
    Thank you for posting, and hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Photosmart 7520 won't print black, says I have half a cartridge

    My printer won't print black (regular, not photo black).  The ink level says I have half a cartridge.  I have tried cleaning the heads so many times but no change.  I tried to find an answer in the help section of HP and had no luck.  I tried to contact HP but was told because my printer was out of warranty in January I would have to pay to talk to someone.  Can anyone help?  I'm  disappointed in HP, charging people to talk to customer service is ridiculous. 

    The steps in the document here may help resolve black not printing on your Photosmart 7520 printer.  Be sure to check the vents as shown in Solution Six.
    If the above does not resolve the issue then soaking the printhead as described in the post here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart 6525. won't print documents

    When I try to print a document from my iPad, it won't print. Message comes up to inser photo paper. There is no readout at all about printing a document or how to do it. I primarily use the 6525 to print documents from my email and am very frustrate, when I want to copy a document the question Gomes up as to whether it's a photo or document but the is nothing that I could find in settings or tools to allow me to specify documents, not photos.

    Hi , Please make sure you have not missed any steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an... If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours  Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide. HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.  I hope this helps. If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.

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