Photosmart 3310 all in one won't print.

HP diagnostic tool says everything is fine, but my photosmart 3310 all in one just won't print. Using OS Vista 64

Hi ljwzx,
Can you print the self test page from the printer?
How to print a self test page from the printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00409857&tmp_task=useCategory&cc=us&dlc=en&jump...
I am not sure which Diagnostic utlity you used previously. I have included the two which should assist with your printing issue. Try the Print Diagnostic utility first.
Print Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91799-1&cc=us&dlc=en&lc=en&...
Network Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-96434-1&cc=us&dlc=en&lc=en&...
I am an HP employee.
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Photosmart 5510 All In One won't print black

One week ago I copied an A4 page and it worked. Last night, I tried to copy something and I realised that the printer has black ink issues. At first I thought that the printhead is dry so I did a printhead clean without any results. Then I thought that the cardrige may be empty, so I filled it, and then I did a printhead clean again. Neither this time. And then I saw that there are other people that have the same problem. The question is: What to do now?
I use the original cardriges that came with the printer and some good ink. It is the first time since Nov 2012 when I have this problem with the printer.

For the Photosmart 5510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
I am concerned about your comment "good ink". If you have refilled the cartridge there are various possibilities that could damage the printhead, including air in the supply or printhead, incompatible ink and a host of other issues.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hp photosmart premium all in one won't print avery labels?

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Laura,
There are quite a few trouble shooting steps in my [FAQ|http://discussions.apple.com/thread.jspa?threadID=2658560&tstart=0]. But to cut to the chase, first make sure you can run one of the Apps on the Printer and its getting content. Then make sure the firmware is the latest (Tools->Web->Automatic Updates->Check for Product Updates). Then power cycle everything (Router, Printer, iOS device). If it's still not working, more likely then not its a problem with your wireless router and Bonjour, so post back what brand of router you have, the model, and how your network is configured.
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HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

The printer suddenly stopped printing magenta and light magenta. I installed new cartridges from LD, which have always worked in the past, but none worked. No error messages.

Hi there @Optical32 and welcome to the forums
I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
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3310 all in one won't print colors correctly

I've cleaned printhead lots of times and print self test. The print quality pattern is only printing black color bar (it looks gray) and Yellow (which looks green). None of the other boxes print. All ink is genuine HP (always has been) and are not expired. HELP. Thanks.

Hi ljwzx,
Can you print the self test page from the printer?
How to print a self test page from the printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00409857&tmp_task=useCategory&cc=us&dlc=en&jump...
I am not sure which Diagnostic utlity you used previously. I have included the two which should assist with your printing issue. Try the Print Diagnostic utility first.
Print Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91799-1&cc=us&dlc=en&lc=en&...
Network Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-96434-1&cc=us&dlc=en&lc=en&...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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My HP Photosmart 6150 All-In-One won't print black. There is a new black cartridge and all the other inks are fine as well. I've cleaned the printhead 3 times and all that printed was yellow. I then ran an alignment. The alignment failed, but it wasn't because of a paper issue. The manual says it could be that the printhead assembly or the sensor is defective. Is it worth getting that fixed, or should I just get a new printer? I've had this one for 8 years and it's worked great until now.

Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c6150 will not print black. I am happy to look into this issue for you! According to this guide, Color Mix or Missing Colors on the Diagnostic Page, it states: Missing colors occur when the printhead nozzles dry out. Since you have tried cleanign the printhead multiple times, and the issue is still occuring, I would consider having the printer serviced/or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best regards! “Please click the Thumbs up icon below to thank me for responding.”

C3180 Photosmart All-in-one won't print. Gives message 'clear paper jam.' There is no paper jam.

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Hi there pattimessick,
You may not need to remove/re-add. Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own (especially connectivity problems) and if not give a better idea of what is going on.
Best of Luck!
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Windows PC - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02997998&cc=us&dlc=en&lc=en&product=5058336&tmp...
Mac - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03000564&cc=us&dlc=en&lc=en&product=5058336&tmp...
Let me know if you need and further help. Thanks!
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Although I work for HP, my posts and replies are my own opinion and not those of HP.

How do I direct my HP Photosmart e-ALL-IN-ONE D110 series printer to my Android Tablet?

How do I add my HP Photosmart e-ALL-IN-ONE D110 series printer to my Android Tablet?

Hi,
Given your ptinter supports print from Android, you need an app called HP ePrint. Please use Google Store to install it:
https://play.google.com/store/apps/details?id=com.hp.android.print
Regards.
BH
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Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?
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Kevin_US_CA
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55650-2 &lc=en&cc=us&lang=en&os=219&product=3204785&dlc=en
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Tonight I had to print a few pages and right in the middle of it, it stopped leaving the page halfway.
Also the on/off button stays orange and there is an exclamation point underneath it.
I removed the page and turned off the power by removing the plug (pressing the on/off button didn't work).
While putting the plug back in, the power came on again... but the on/off button remains orange. Nothing works.
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Thank you,
Dutchfox

Hi , I understand that you are having issues printing and scanning. I would be happy to help you.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.HP Photosmart (D110), Photosmart Wireless (B110), and Photosmart Ink Advantage (K510) e-All-in-One Printer Series - Printing a Network Configuration Page. Check to see if you still have a valid IPv4 address. If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer.
Type the IPv4 address into your web browser's address bar. (Safari)Did it load the web page? If you were able to access the printer's Embedded Web Server, please try the following steps: Repair the Disk Permissions on the Mac:Close all applications.On the Apple menu bar, click Go, click Applications and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left.Click Verify and then Repair Disk Permissions. Restart the computer.. Reset the Printing System: Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Click the Apple icon and then click System Preferences.Click Printers & Scanners.Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system.Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button. If you appreciate my efforts, please click the 'Thumbs up' button below. If there is anything else I can help you with, just let me know. Thank You.

HP Photosmart C4380 All-in-one won't network print

I ran the test, and my wireless radio is not working. i just wanted to know my options and where i stand.
is it possible to fix or do i have to contact hp etc? I bought it sometime in 09, so it shud be within warranty if i can find it.
thanks ,

First I would reset the printer. Turn it off, unplug power from the back of the printer (not the wall), wait 30 seconds, plug in, turn on.
Now reset the Network Settings:
1. Press the Wireless button on the front of the HP All-in-One.
2. Press the button next to the icon on the display until Restore Network Defaults
is highlighted, and then press the button next to OK.
3. Confirm that you want to restore the network defaults.
Run the Wireless Network Test again.
If you registered your printer, HP will have the purchase and warranty date.
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I am employed by HP

Hp officejet j4580 all-in-one won't print from the internet.

My officejet j4580 all-in-one printer won't print anything I try to print off the internet, nor from microsoft word. I tried reinstalling, but it gets stuck at 94%, and it took almost 3 hours to get to that point. What can I do? My operating system is microsoft vista.
This question was solved.
View Solution.

Hi,
Here are a couple of things to try. I would first start with downloading and running the Print Diagnostic Utility. IF this doesn't clear it up, then try the document on Problems printing from the internet.
Print Diagnostic Utility
Problems Printing from the Internet
See if either of these help.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Photosmart 3310 all in one won't print.

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