Photosmart 3310All-in-One prints blank pages

My Photosmart 3310 started printing a long document just fine.  Then midway through, no ink is laid on the paper (this is on black ink).  Looks as is the cartridge is out but the ink level shows full and when I shake the cartridge i can hear plenty of ink.  I tried giving it a "rest" but still no print, just white pages spitting out. Thanks for any help!

Hi,
I found this troubleshooting document on the product support page for the PS 3310 AiO.  You'll need to expand the section depending on your operating system.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&lc=en&dlc=en&product=447857&tmp_...
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I am employed by HP

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