Photosmart 4580 Printing Problem

We bought my in-laws an Hp Photosmart 4580 to use with their iMac which is the same as ours. I connected it up yesterday and although it's recognised, print preview shows correctly and will actually print it only prints rubbish, to be fair it looks like code of some sort. I've checked everywhere and can't find a similar problem. I'm sure it's something obvious, unfortunately it's not obvious to me! I did then install the HP disc stuff but it dodn't make any difference. If anyone has any ideas I'd appreciate it, I'm rapidly losing my reputation with them as a Mac expert!

Hi David,
Does the scanner part of the printer work? If so, can you scan the 'rubbish' in and post it here (via an image hosting site, such as www.imageshack.us) so we can see what you mean?
One quick test you can do to help narrow down things is to try printing in another user account.
This will help us to know whether your problem is local to your account or system wide. If you don't have another account you can use System Preferences -> Accounts -> \[+\] to create a test one (and \[-\] to remove it if needed)

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Hi there,
To make sure there are no software problems causing this try downloading and running the print and scan doctor located here:
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Reinstall the full featured software and drivers from here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3940574
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"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

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See this picture (Click on it to magnify it if necessary):
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