Photosmart 5520 connected but no wireless printing nor wireless direct / Mac OSX 10.6.8

Hi, I've got the Photosmart 5520 installed a few weeks ago and after the set up wireless printing was working fine for a day, but never since. My computer runs on OSX10.6.8 and the modem is a MOBILE Wifi E589. The printer is connected to the network, network test results came up fine, i can choose the printer wirelessly in the printmenu but then get the message: Unable to connect to printer / Network host busy alternating. The network test result comes up fine, no issues. Ive unplugged the whole lot and restarted it (modem/compuet/printer) without success. Wiresless direct doesn't seem to work either. What's next??
Thanks heaps in advance!!!

Hi @Kimaschi,
Welcome to the HP Forums!
I noticed that you cannot print with your HP Photosmart using a wireless connection, or wireless direct on your Mac OS X 10.6.8 computer. I am happy to help!
I would recommend to go through the following guides:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.
Printer Does Not Maintain Wireless Connection.
Also I believe this website, Wireless printing center, has a lot of useful information as well.
A couple of questions, if you don't mind:
Do you see any error messages on the printer's control panel?
Can the printer make copies? Copy Text or Mixed Documents.
Have you tried printing using a USB connection? If so, does it print?
Hope the guides help, and hope to hear back from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Service ID 23195
Firmware Version MGP1CN1351AR
Total Page Count 243
Country/Region USA
Network Type Infrastructure
Authentication WPA-PSK
Encryption Automatic (AES or TKIP)
Signal Quality (1=low, 5=high) 5
Channel 1
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Configured By Manual
IP Address 192.168.1.12
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1
DNSv4
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Preferred DNS Address 75.75.75.75
Alternate DNS Address 75.75.76.76
WINS
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Primary WINS Server 0.0.0.0
Secondary WINS Server 0.0.0.0
IPv6
Domain Name
IP Address Prefix Length Configured By
DNSv6
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Preferred DNS Address ::
Alternate DNS Address ::
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Unicast Packets Received 124662
Broadcast Packets Received 40448
Total Packets Transmitted 82653
Unicast Packets Transmitted 81092
Broadcast Packets Transmitted 1561
Downlink Count 12

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Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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--ds
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http://www.ifelix.co.uk/tech/3012.html

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