Photosmart 5520 not printing borderless

Hi,I have a Photosmart 5520 printer and use Mac computers (and sometimes ipads/iphones). One of the features of this printer that led to me buying it is that it is meant to have borderless printing. Most of my printing is done from MS Word. Although the printer is meant to be borderless, if I have Word documents with headers/footers, they always get cut off. There is at least a good centimetre or two of white border around the documents that I print. This is very annoying if I have spent a long time formatting a document assuming that there will be no borders! Can someone tell me how I am meant to print borderlessly? I am assuming that it is just a setting somewhere that I am missing but I cannot find it! Is this something that I will have to set up on all devices that use the printer? Or can I somehow make it a setting on the actual printer so that everything sent to it prints borderlessly? Thanks

The Photosmart 5520 (and other HP printers) can print borderless, but with a few cavaets: Borderless printing is only enabled when printing on photo paper.  (Plain paper would cockle if printed to the edge, this would cause jamming.)When printing borderless the print is oversized by a few percent to make sure that the image prints without leaving any white space if the media is printed skewed.  Borderless printing (and photo media selection) are not compatible with two-sided printing.

Similar Messages

  • Photosmart 5520 not printing black

    As with many others here, my HP Photosmart 5520 is not printing in black.  Have gone through all the HP troubleshooting, as well as the steps on the forums, short of disassembling and removing the print head.
    Replaced the print cartridge twice with genuine HP 564 and HP 564XL, checked the cartridge vents, and have run the clean printer head clean utilities 10x, including turning off, waiting several hours, and going through the process again.    It still won't print black, and the print quality diagnostic "black" box is completely blank, or has a few faint gray lines.
    Printer warranty expired 1/2014.  Was a HP customer for life, but now am very frustrated.  This is the second HP printer in a row that has failed soon after the warranty expired, and with the exact same problem.  My printer's info is below.  I am in Beaverton, Oregon, USA
    The following information was returned for your product
    Serial number [edited Serial Number by Moderator] Product number CX042A Warranty status Warranty has expired Warranty end date 2014-01-17 (YYYY-MM-DD)

    Hello @GeoffWampler,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5520, you are unable to print in black ink.
    You have exhausted the steps here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, I trust they will be able to assist you regardless of the warranty status. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Photosmart 5520 Not Printing Black; I'm Out $58.99 For HP Ink Cartridges I Can't Use

    So after my printer stopped printing in black ink, I came to the forums to research the problem. I tried all of the recommended/suggested "fixes" to no avail. Upon realizing that this is a known issue with these printers, and after speaking with an HP tech via phone who informed me that the printer is broken, I spent the rest of my morning trying to get someone at HP to please compensate me for the $58.99 that I spent on the HP ink cartridges that I can no longer use or return --  it was only after I installed the new cartridges that I learned that the printer is broken -- toward the purchase of another HP printer. (I was perfectly willing to buy another HP printer because the 5220 has been fine for us.)
    The best they could offer me was $17 off a $99 replacement printer that is *not* compatible with the new ink cartridges that I currently have. So, according to my math, that would be $58.99 + $82 = $140.99 to be able to print again.
    Not exactly a great deal, IMHO.
    Very disappointed with HP customer service.  Will not be purchasing any more HP products.

    @docmom,
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
    If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
    Thank you for visiting the HP Support Forum.
    I work for HP. However I speak only for myself, not for HP nor anyone else

  • Wireless photosmart 5520 wont print black

    Printer wont print in black ink only. Have reset several times. Cleaned printhead. Diagnostic shows colors fully but 4 small stripes of black. Help!

    Hi Margaretmarie4,
    Welcome to the HP forums!
    I'm sorry to hear you've been having issues with your Photosmart 5520 and printing in black ink only. I will certainly do my best to help
    I will suggest that you begin with following the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document. Those steps should be able to get the black ink flowing properly again.
    If that doesn't resolve the issue, please let me know whether the printer is still under warranty or not and what country you're located in. Please feel free to private message me the country information if you'd like to keep it off the forums!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Photosmart 6520 not printing black.

    I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
    Does not work.
    This question was solved.
    View Solution.

    Hi @Mtimmer 
    I see you are having troubles with your black ink.
    Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. 
    Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Hp photosmart 7510 not printing photos

    1- hp photosmart 7510 not printing photos in the e mail  contents .. only text  printed and empty paper with evry print order .... why ?????
    2-  I  need to know how to print any photo using A4 Paper size  in thr main tray  with out prompet to insert photo paper in the photo tray ... Please help

    by the way I am using Ipad

  • Photosmart e5520 not printing from PC or via ePrint, but OK from iPad. Why?!

    Hi
    I am having a problem with my brand new HP photosmart 5520 e-all-in-one.
    Connected to my home wireless router fine, got network ID test page etc on initial setup, but when software installed on laptop PC, stopped printing.
    Will air-print from iPad without problems, and shows up on printer control panel as default printer, but will not print.
    Laptop is Vaio using Vista, network is via Netgear G+ MIMO, McAfee security on laptop (no difference if on or off).
    The printer says it is connected to the router, but web services are not reachable. Also, the IP address of the printer does not open the internal web page on entering it into IE or Firefox.
    The printer's IP address is fixed, but does not appear in McAfee network when interrogated. The printer is not asleep. I cannot "find" the printer or install it on the computer's network or printer control panels, and the wireless device finder will not find it either.
    Any help?
    I bought this because of favourable reviews and reported ease of set-up, but it is driving me crackers!!!

    I have a reset that I want you to try.  I have sent you some steps via Private Message. Below is a link that will show you how to use this forum feature if you are not familiar with it.
    How To Send A Private Message – Video:
    http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/How-To-Send-A-Private-Message-Video/td-p/8...
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP Photosmart 5520 only printing black

    I have a new Photosmart 5520, loaded with new HP cartridges.  The ink colour levels are showing as fine, but it will not print in colour, only black.  Have tried with various PCs.  Test sheet and copying also comes out mono.

    Have you checked if the print settings are set to print in grayscale/black only?
    Troubleshooting for PS 5520
    http://h10025.www1.hp.com/ewfrf/wc/product?product=5157536&lc=en&cc=us&dlc=en&jumpid=oc_r1002_usen_s...
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Why will my HP Photosmart C5100 not print red or pink?

    Photosmart C5100  stopped printing reds, pink, or magenta.  It worked fine earlier

    Hello lwilkin,
    Welcome to the HP Forums.
    I see that you are having some printing issues when attempting to print in colour.
    I do have a few steps that we can try.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    I have also located a document that deals with when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5520 and Des....
    Write me back and let me know how you made out.  If you have any other questions, please feel free to ask.
    Cheers, 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP 5520 NOT PRINTING

    My relatively new HP 5520 is not printing. I have replaced the ink which were getting low but did not neccassarily need to be changed and still no joy. A test page will print but not any documents ! Have tried everything reinstalling etc etc when i go to print something nothing comes up. Can anyone help?

    Hello there! Welcome to the forums @Hol92 
    I read your post, and if I understand correctly, you can print out test pages fine from your Photosmart 5520 printer however, cannot print from your computer. I saw that you've tried uninstalling and reinstalling the printer, to no avail.
    I have some questions and some things for you to try.
    How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
    What is the Operating System of the computer?
    Have you tried printing from different programs, and can you print from any of them?
    When you ran the installation, did it complete successfully, or did you notice any errors, etc?
    Try a power reset, and firmware update in the meantime.
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
    Getting the Latest Firmware and Product Updates
    Thank you!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Photosmart 5520 - damaged print cartridge msge but cant access cartridges to change

     I've just replaced a black 364 XL print cartrdige and got the message that it was damaged.  I tried to open the printer to take it out and replace it but the cartridges are all stuck to the right of the access area and won't move so I can't get at it.  I've looked at the HP forums and gone through all the steps around turning it on and off, checking its not a paper jam etc but no joy.  Can anyone help please? Thanks

    Hello @hptoofar,
    Welcome to the HP Forums!
    I understand your carriage is stuck on the right hand side using the Photosmart 5520. I will gladly help you out! Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference.
    Please follow this entire HP document on A 'Carriage Jam' Message Displays on the Control Panel. This document provides steps to try and hopefully get this carriage moving freely.
    I will be looking forward to hearing from you. Have a great night!
    I worked on behalf of HP.

  • Hp photosmart c6180 not printing from new imac? not sure what the problem is?

    Just got a new iMac and unable to print to my HP Photosmart C6180 All - in - one. Its recognising the printer but saying its not connected? And offline? Not a clue!

    Hello MacBudgie
    What operating system is your Mac running (Mountain Lion)? Below is an article for troubleshooting "Printer Offline" problems. Follow it and let me know what happens.
    'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • HP Photosmart 6510 not printing black after cartridge cchange

    I see the issue of not being able to print in black after a black cartridge change is not new.  This is not the first time I have change the black cartridge but it is the first time I had this issue arise.  I have followed the various peices of advice and troubleshooting suggested to no avail.  
    Troubleshooting done thus far:
    Remove and reseat black ink cartridge 
    Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
    Run align print heads several times...first used printer menu and then a few times using HP tool on PC
    Black either does not print or is very light, almost illegible.  Any other troubleshooting techniques?

    For the Photosmart 6510 the troubleshooting steps in the document here may help.  Especially make sure the vents are cleared.  If that does not resolve the issue then resetting the printer as described in the post here may help.  If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart D5360 Not Printing

     Below is a copy and past of a previous post.  Forgive me for posting the same question twice.  I didn't know if yesterday's post would be eligible for today's expert advice forum.  Here is a small update.  I am on my way out to get a new printer cartridge, although I doubt if that is the solution.  I really need this printer to work in order to print resumes for my job hunt.  If I don't have any luck with the forum, I guess I will have to spend $37 for phone support.  I can't really afford it right now, so I've got my fingers crossed and will check back later.
    Printer: Photosmart D5360
    Model Q8361A
    Problem:  This happened after I tried to reinstall the printer after not using it for several months.  The printer behaves like it is going to print, it says it is printing, but nothing happens.  It will print a test page, but not a diagnostic page.  It will not print a pdf or anything from MS Word, or Wordpad. 
    My computer is a Dell Studio 1536 laptop with Vista Home Premium.
    I have uninstalled and reinstalled 7 times, so I am sure I am doing it correctly and not connecting the USB too soon.  I tried it with another USB from another printer.  So I don’t think the cable is defective.
    There is no flashing warning message on the front of the printer.  No cartridge obstruction, no paper jam.
    I have run the diagnostic utility, it detects no problem.
    It is selected as the default printer, USB001 virtual printer port for USB. 
    When I try to print a test page from the Properties dialogue box, it doesn’t work.
    Note:  I doubt if this is relevant, but I should mention, the black ink is empty, although the cartridge is still in.   I didn’t want to buy another cartridge until I find out if the printer can be fixed. 

    Thanks for trying to help with this Wixma.  Here are the results. 
    I took out the black cartridge and attempted to print a word doc.  First the solution center came up and told me the printer was offline.  I plugged the USB into another port and it told me the cartridge was not available.  Then it proceeded as if to print, but didn’t.  The Windows Driver Software Installation popped up and told me it was installing drivers (I don’t know why because they are already installed).  Then it tells me it is ready to use.  Meanwhile, the printer status says it is printing, but it isn’t.  I cancelled the print job, and installed a new black HP #74 cartridge.  The printer prompted me to align.  I pressed “okay”.  When the printer is ready, I attempt to print the doc again, but with the same results.  I doubt if the color cartridge is clogged, because I was able to print test pages when I installed it. 

  • Photosmart C309 not printing correctly

    I just bought a Photosmart C309 and can't get it to print straight. I changed the paper several times but it does not help.
    Does anyone have an answer 

    What do you mean its not printing straight?
    maybe its not correctly align?
    try to re align it... and see if it works
    19chinovz76

Maybe you are looking for