Photosmart 6510 not printing black

I'm having issues with my Photosmart 6510 All-in-one. It won't print black ink. The ink level says it has ink in the cartridge. I've tried running the clean printhead and Align printer apps to no avail. I replaced the cartridge. Still nothing.
What gives?
Running on an HP P6310Y Pavillion PC with Windows 7 Home Premium

Hello VideoBandit,
Welcome to the HP Forums.
I have done some research and I suggest we try this document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Please feel free to write me back if you are still having issues or if you have any additional questions.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

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HP Photosmart 6510 not printing black ink.

My printer will not print black. I cleaned the printer heads I thought. The screen read cleaning cartridges. Is that the same thing as the printer heads? At any rate, it didn't work. Tried to copy a page in black. Paper came out blank.

Hi everyone, Welcome to the HP Forums! I noticed that your HP Photosmart 6510 is not printing black ink. I am happy to help! Please see this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink, and watch this video: If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

Photosmart 6510 not printing black ink! HELP!

Hello,
Not printing black in. Cartridge is installed correctly. I went through the document that was post "black in not printing" (e.g. cartridge is not clogged, orange cap is off, etc.). I've cleaned printer heads 4 times. I've reinstalled drivers. Nothing.

Hi @emailtracylbrow,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6515, you are unable to print in black ink after replacing the cartridge.
Please make sure you have not missed anything here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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HP Photosmart 6510 not printing black ink at all, spitting out blank pages

Hey,
My printer was working til I switched black cartridges cuz I was very low on ink and then tried to print and it won't print anything that is black or even greyscale, colors are working fine but I don't have enough color ink to print the documents I need for school. I have tried cleaning printheads multiple times, tried venting the cartridge and everything, don't know what to do, HELP !!!
This question was solved.
View Solution.

Hi @Rmrrgc
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
* Important > Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart 6510 not printing black after cartridge cchange

I see the issue of not being able to print in black after a black cartridge change is not new. This is not the first time I have change the black cartridge but it is the first time I had this issue arise. I have followed the various peices of advice and troubleshooting suggested to no avail.
Troubleshooting done thus far:
Remove and reseat black ink cartridge
Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
Run align print heads several times...first used printer menu and then a few times using HP tool on PC
Black either does not print or is very light, almost illegible. Any other troubleshooting techniques?

For the Photosmart 6510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hp photosmart 6510 not printing black

Printer just stopped printing black. seems to be a major problem with these printers. curse you HP. Thought i was doing right by going with you to replace my other printer.
This question was solved.
View Solution.

For the Photosmart 6510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart 6510 not printing black ink

I just replaced a couple cartidges in my 6510 printer today and the black ink is not printing. The other colors are printing fine. I have cleaned the printer heads about 8 times and tried to align the cartridges 3 times. I have swapped black cartridges with another printer to rule out a bad new cartridge. I have reset the printer by unplugging it and plugging it back in. The printer is not in warranty and had been working fine, but then suddenly stopped printing the black ink. What else can I try?

@gf_printer
Sorry to hear this, I'll follow up for you
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP 6510 not printing black ink

I bought a new black ink cartridge a few weeks ago, installed it, but I hadn't had a chance to print anything until tonight. It worked before I installed the new cartridge, and now it doesn't print black ink. (It is an HP cartridge) I have done all of the test and whatever and the colors work fine, but the black is not working. I tried a hard reboot, and still nothing. Any ideas on what it could be?

Hi,
There are many suggestions on the following links:
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-6510-not-printing-in-bl...
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/hp-photosmart-6510-won-t-print-bla...
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Photosmart 6510 not printing in black

My 6510 recently stopped printing in black. (It is out of warranty.) I have tried most of the ideas posted in this forum, including multiple cartridge cleanings, deep cleanings, and various reboots. As with another poster, when I try to realign, the printer consistently fails after the blue cartridge.
When I did my last couple of test prints, I notice that if I put the text in very large print (72 or bigger), black text will appear in faint grey. Other text on the same page is not visible.
Any more suggestions?

Hi 1979hydepark,
Thank you for visiting the HP Support Forums! I see you have recently changed the black cartridges on your HP Photosmart 6510 and are not able to print in black. You have cleaned the printhead and also tried the recommedations on the Forums with no success.
I would like you to complete ALL step listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, please follow the troubleshooting steps in order, even if you have already previously tried the recommendations.
Let me know the outcome, if you are still not able to print in black ink please reply back with your Country/Region as well as your Warranty Status- Click here to find out
I hope to hear from you soon.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Photosmart 2575 not printing black? cartridge replaced, colour prints fine

Photosmart 2575 suddenly stopped printing black, replaced cartridge... No problem with colour?

Try the troubleshooting steps in this document. Does the test page print properly? If so there is an issue with the driver settings. If the test page does not print black I would suggest removing the black cartridge and soaking it nozzles down for five minutes in hot water, then blotting the printhead gently with a damp tissue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart 5520 not printing black

As with many others here, my HP Photosmart 5520 is not printing in black. Have gone through all the HP troubleshooting, as well as the steps on the forums, short of disassembling and removing the print head.
Replaced the print cartridge twice with genuine HP 564 and HP 564XL, checked the cartridge vents, and have run the clean printer head clean utilities 10x, including turning off, waiting several hours, and going through the process again. It still won't print black, and the print quality diagnostic "black" box is completely blank, or has a few faint gray lines.
Printer warranty expired 1/2014. Was a HP customer for life, but now am very frustrated. This is the second HP printer in a row that has failed soon after the warranty expired, and with the exact same problem. My printer's info is below. I am in Beaverton, Oregon, USA
The following information was returned for your product
Serial number [edited Serial Number by Moderator] Product number CX042A Warranty status Warranty has expired Warranty end date 2014-01-17 (YYYY-MM-DD)

Hello @GeoffWampler,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5520, you are unable to print in black ink.
You have exhausted the steps here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, I trust they will be able to assist you regardless of the warranty status. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Photosmart 6520 not printing black.

I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
Does not work.
This question was solved.
View Solution.

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart 6510 not printing photo in colour

I have a Mac OS X 10.8.4 and I am new to it. I have a photosmart 6510 wireless printer, and I am trying to print off a colour photo. Each time I print, the printer goes through the motions of printing and it sounds as though, it is printing - quite slowly, which is the norm for photo's. However, when the machine has finished, the photo paper is completely blank, can any one tell me what I am doing wrong? have checked my ink levels and each cartridge is almost half full. Thanks for any help you can give me

I am having the same problem... I have a Mac OS X 10.7.5 and a photosmart 6510 printer, and I am trying to print a color photo on 4x6 photo paper -- I have done this before with no problem from various applications. But now, each time I print, the printer goes through the motions of printing and it sounds as though it is printing, but when it's finished, the photo paper has come out completely blank. The ink levels are each over half full. I would really appreciate an answer - I have used all manner of troubleshooting using the standard HP Photosmart printing guidelines and nothing has worked.

Photosmart 8250 not printing black

The black cartridge was low but not out...it started fading out on pages with lots of black print, then seemed to decide it had to work around the problem and now prints all black text in other colors. I have a new cartridge in it; no black. On mixed pages and test pages the colors print but not black. Cleaned the heads; it's not even streaking. Again, it seems to be acting like it is set to print black with other colors, but I can't see any settings to that effect.
Windows XP Home, SP2
USB connection
[this is a re-post]

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart c4740 not printing black

Help! My printer is not printing black ink! I just changed the cartridges and the color is printing fine but the black won't print at all. I've tried everything i can think of! And it keeps telling me that my cartridges are low on ink which isn't true because I JUST put new ones in.

Hello there, Welcome to the Forums! I hope you enjoy your experience
I saw your post about your printer no longer printing in black ink. I would like to offer my suggestion that may help clear the issue.
Try this guide: Troubleshooting Print-Quality Issues
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Thanks for posting and have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart 6510 not printing black

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