Photosmart 6510 print option not highlighted

With windows 7, I can print when using Word but if I want to print emails or from the internet I can only do so on my ophotosmart 6510 by first saving to the desktop. The save option is available but there is no response from the print option which is in light grey. These are the only 2 options on offer
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Hello plg4,
Welcome to the HP Support Forums!
I see that when you try to print from the Internet or Email, you are only able to save. I would like you to try running the HP Print and Scan Doctor. This should clear up the issues, let me know the results.
Regards,
JERENDS
I work on behalf of HP
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