Photosmart 6515 Wont Print Black Ink

I too am having the same problem as everyone else. I have had 3 printer from HP and always bragged about how good they are...All of a sudden 2 of the 3 went bad...the HP 6515 wont print the black ink, as well as the Photosmart B209.
I spent over $100 on ink for both of these and they wont print...I tried all the little suggestions.
This will be my last HP when the new one I purchased a few months back goes out. I think that is why they are $100 machines...they only last 1 year and you have to go buy a new one...
Very dissapointed!!!

The post here may help resolve the black not printing issue with your Photosmart b209a printer.
I have asked for an HP Support agent to take a look at your Photosmart 6515 case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Similar Messages

Re: HP Photosmart 5510 wont print black ink, possible internal ink leakage

Hi Ciara,
I have had the same problem's as Samantha
with my 5510 B111 series printer , would you kindly private message me for a solution
to this problem!
thank you.
kind rgds
Jeff

Hi ftx,
ftx wrote:
Hi Ciara,
I have had the same problem's as Samantha
with my 5510 B111 series printer , would you kindly private message me for a solution
to this problem!
thank you.
kind rgds
Jeff
You did not go unheard, I see you are unable to print black from your Photosmart 5510. If this is still unresolved, I'd like to help.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
Please also include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Photosmart 6515 wont print black properly

I am having issues getting this printer to print every line. I have cleaned and tryed to align the printhead over a dozen times with no improvement. The cartridges are new i just used up the setup ones that came with the printer. It hasnt even printed 100 pages yet but is out of waranty. From what i have read this is a common issue. What now?

Hi @mmhomann
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart 6510 not printing black ink! HELP!

Hello,
Not printing black in. Cartridge is installed correctly. I went through the document that was post "black in not printing" (e.g. cartridge is not clogged, orange cap is off, etc.). I've cleaned printer heads 4 times. I've reinstalled drivers. Nothing.

Hi @emailtracylbrow,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6515, you are unable to print in black ink after replacing the cartridge.
Please make sure you have not missed anything here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Wireless photosmart 5520 wont print black

Printer wont print in black ink only. Have reset several times. Cleaned printhead. Diagnostic shows colors fully but 4 small stripes of black. Help!

Hi Margaretmarie4,
Welcome to the HP forums!
I'm sorry to hear you've been having issues with your Photosmart 5520 and printing in black ink only. I will certainly do my best to help
I will suggest that you begin with following the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document. Those steps should be able to get the black ink flowing properly again.
If that doesn't resolve the issue, please let me know whether the printer is still under warranty or not and what country you're located in. Please feel free to private message me the country information if you'd like to keep it off the forums!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Photosmart 5514 not printing black ink

For the past few months my HP 5514 Photosmart printer has been acting weird. It will print random characters in the middle of a print job, and stop the job all together. Most recently, the printer as all together stopped printing black ink. I can't even print something as simple as word document. I changed all the cartridges (black, cyan, yellow, and magenta) and ran all the diagnostic tests suggested by other users in these forums (a few time). After sitting on the phone with HP tech support for 45 minutes, she concluded that there was no replacement part and that the only solution was for me to buy a refurbished printer from them that uses the same ink (because I was pissed about spending the $$$ on ink to just find out that that wasn't the issue). I cannot justify spending more money on a HP product that is more than likely going to have the same problem down the line. She offered me an extended 3-year warranty, but that doesn't help. When I need to print things, I need my printer to be reliable. I can't be sending a product back and forth to HP. This printer was purchased in November of 2012 (so about its about a year and half old) and has been used for basic home needs. I am very frustrated with the answers I got from HP, and the fact that the best solution was for me to fork over another $180 (if I didn't need it asap it would be $140-so I was going to be paying the shipping)...is ridiculous. Any help would be appreciated in remedying this issue.

Hi AF2014,
My colleague Judes has brought your issue to my attention. I would like to help you with this. I will be sending you a private message. Please click on the little envelope on the top right hand side of the forum page to check your Forums inbox.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

5520 wont print black ink

can someone please help me with this issue.. my 5520 wont print black.. it prints color ok and it also prints grey it just wont print black it stopped working after i replaced the cartridge.. i then replaced the black one a second time and it still doesnt work.. i have tried all of the cleaning suggested and have also cleaned the vent but it looked as as picture and it still doesnt print black.. please help i cant afford new printer and i cant afford to buy ink ...help!!!!

As this is a 5520 I would advise calling HP Support, even if you're out of warranty, as you may require a replacement printer
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart 6510 not printing black ink.

My printer will not print black. I cleaned the printer heads I thought. The screen read cleaning cartridges. Is that the same thing as the printer heads? At any rate, it didn't work. Tried to copy a page in black. Paper came out blank.

Hi everyone, Welcome to the HP Forums! I noticed that your HP Photosmart 6510 is not printing black ink. I am happy to help! Please see this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink, and watch this video: If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

HP photosmart 6515 not printing black

My printer prints in color perfectly, but won't print in black despite the fact that it has a brand new HP print cartridge.

Try troubleshooting steps given below for printer not printing black ink:
http://support.hp.com/us-en/document/c03760633

HP Photosmart 6510 not printing black ink at all, spitting out blank pages

Hey,
My printer was working til I switched black cartridges cuz I was very low on ink and then tried to print and it won't print anything that is black or even greyscale, colors are working fine but I don't have enough color ink to print the documents I need for school. I have tried cleaning printheads multiple times, tried venting the cartridge and everything, don't know what to do, HELP !!!
This question was solved.
View Solution.

Hi @Rmrrgc
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
* Important > Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart b209 wont print black

hi
i just changed print cartridges. all of the colour cartridges are working well but the black is not printing at all. it is showing full in the status window but nothing is coming out. could you give me some advice please.
clarky
This question was solved.
View Solution.

Hi mobipete,
I understand that you are having issues with not printing black ink from your B209a. I have included a document here 'Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems'. Please follow all the steps in order for the best resolution.
Please let me know how this works out for you. Thank you.
I worked on behalf of HP

Photosmart C6280 Not Printing Black Ink

HI.
I have 3 of the HP Photosmart C6280 All-in-One Printers and they have now all got the same problem. When I print or scan anything no black ink is printed.
I have tried 3 different ink caritriages including the official hp ones with no luck.
When the printer does a test print, it prints all the other colours except black.
All ink cartirages are full except the pink one. Does this need to be full? It has not been on the other 2 and the black ink has still printed.
Any ideas?
Thanks

I've just spent the better part of my day trying to figure this out with my photosmart C4580.
long story short: I noted the instructions for storage of cartridges when not in use (print at least once/month; if you take a cartridge out, store it in a ziplock: color with nozzles down, black with nozzles up.)
So I just took out my black cartridge and sat it upside down/nozzles up for a while, maybe an hour, until I noticed black streaks.
I put it back into the printer, printed black text & it FINALLY printed black, albeit streaked.
cleaned the print cartridges and now it's PERFECT!!!
give it a shot!

Photosmart 7510 wont print black

Help!!! on my last tax forms for my business and I can't get the black to work even with a new cartridge!!! screen shows a full black but when i print a report for the ink it shows nothing!!! i have to have my printer fast!!!

Hello there! Welcome to the forums @flakeylady
I read about the black ink not printing from your Photosmart 7510, and I wanted to write you with my suggestions.
First try troubleshooting the problem by using this guide: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
If you still cannot print in black when the troubleshooting is done, please call us to see about your printer replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you
R a i n b o w 7000I work on behalf of HP
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Photosmart 5525 wont print black

printer will not print black, all other colors print fine, have run clean print head so many times that my new colored ink cartiridges are low on ink. When it runs the clean head the black column is empty no black at all. I have no other ideas on what to do except maybe get a new printer...not an hp. Also i have had this issue before and i have cleaned the heads and it is working again, so i dont knwo if that one head is clogged or what ...and yes i did try anther ink cartiridge. any help would be appreciated

The post here has links to a troubleshooting document for the Photosmart 5520 series. If the steps there do not resolve the issue please contact HP Support, even if the printer is no longer under warranty. If the above does not give satisfactory results then please post back here and mention what country you are in.

Photosmart 5514 not printing black ink

I have read through many of the posts/suggestions on the forum relating to this issue. I have followed the HP support recommendations of using genuine HP ink cartridges (always have) and have run the clean printhead tool. I even removed the printhead and cleaned it with very hot water as suggested by others. Something I'm not sure if I've seen is that I have replaced the print head with a new one. Lastly, I reinstalled the printer drivers just to make sure there wasn't some issue there. After each of these, I would always go back to print a test page, but the black ink STILL does not print, although the other colors are fine. Does anyone have other suggestions or is this a lost cause?

Hi,
Please try hard reset the printer and try again:
Remove the cartridges from the printer,
Follow these steps to perform a hard reset on the printer,
Press the Power button to turn on the product,
With the product turned on, disconnect the power cord from the rear of the product,
Unplug the power cord from the wall outlet,
Wait at least 15 seconds,
Plug the power cord back into the wall outlet,
Reconnect the power cord to the rear of the product,
If the product does not turn on by itself, press the power button to turn it on,
Now printer asks for the cartridges, then go ahead and put them back in.
Good luck.
BH
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Photosmart 6515 Wont Print Black Ink

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