Photosmart 6520 all in one.does not pick up small photo paper

New printer,it will print on a4 paper,but will not pick up small6x4,I have taken all other paper out,and tried shutting off and restarting it,I even cleaned the rollers as suggested,still no result,I have only had this three weeks,it did print one picture off when I first tried it,but not now,would be very happy if someone could resolve this for me.
Regards
Mr wilks

Hello Mr. Wilks,
I am sorry to read about the issue you are having with your new Photosmart 6520 not picking up 4x6 paper. I understand you have cleaned the rollers and that did not resolve the problem. I have researched this and have found a couple of documents that I recommend you look at to ensure all of the print settings are correct when printing on a 4x6 or any other size you wish to print on.
I am unsure if you have a Windows or a Mac computer, therefore I will post 2 different links for you to look at depending on which operating system you have.
Here is the document for troubleshooting on Windows: Printing Photos Saved on Your Windows Computer
Here is the document for troubleshooting on a Mac: Print Photos Saved on Your Computer (Mac)
I really hope this helps you, feel free to respond if there is anything else I can help with!
Regards,
R a i n b o w 7000I work on behalf of HP
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Photosmart 2575 all-in-one,does not print, the paper rolls too far, jam message

When I try to print or copy, the printer takes a sheet but it doesn't stop where it normally stops to start printing. After that nothing happens, only got a jam message

Hello Mr. Wilks,
I am sorry to read about the issue you are having with your new Photosmart 6520 not picking up 4x6 paper. I understand you have cleaned the rollers and that did not resolve the problem. I have researched this and have found a couple of documents that I recommend you look at to ensure all of the print settings are correct when printing on a 4x6 or any other size you wish to print on.
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Here is the document for troubleshooting on a Mac: Print Photos Saved on Your Computer (Mac)
I really hope this helps you, feel free to respond if there is anything else I can help with!
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R a i n b o w 7000I work on behalf of HP
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Photosmart 6520 all in one not printing

Hello,
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Hi Roselilith823,
I came across your post and was wondering, was the issue you were experiencing resolved?
Roselilith823 wrote:
Hello,
My HP Photosmart 6520 all in one printer will not print anything in black and it has a brand new cartridge in it. I have tried restarting the printer, and the computer and it is not helping. Please help.
If you are still having difficulty, please call Phone support regardless of your printers warranty status. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know the outcome, and/or if the issue had already been resolved. Thanks.
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Sunshyn2005 - I work on behalf of HP

Installed HP Officejet 4100 All-in-one does not appear in Control Panel printer selection window.

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Hi there @Past77
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My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit.

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Hi,
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Hi,
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Hello @pedrodomenech , and welcome to the HP Forums, I hope you enjoy your experience!
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Sam ~ Welcome to the Support Communities.
Silversam718 wrote:
I'd like to know if Mavericks does nopt support Faxing...
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Have a fantastic day!
Thank You.
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Gemini02
I work on behalf of HP

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View Solution.

Hi,
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I work on behalf of HP
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Solved! All-in-Ones Misalignment on Costco or Heavy Photo Paper Issue

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Devices and Printers/Add Printer - this is so your original printer file does not get damaged. Also you might want to create a Restore Point.
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Do a test print on plain paper at the end of install.
Now to print your photo:
Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too). This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory.
Select the photo/s you want to print. (I was trying to print a simple photo index/contact sheet. 8.5"x11" using Costco paper. The contact sheet in Explorer is located as you scroll down the options on the side). I was printing directly from Windows Explorer window in the folder where the image was located.)
Print/Select the new printer you just added/paper size 8.5x11/HP Premium Photo Paper/Fit to Picture Frame/Options/Features tab/Borderless unchecked/OK/Print
Result - a beautiful print like the kind HP is known for. Now, whenever you need to print something on heavy photo paper just select this printer. When finished, go back to your default printer.
It is my sincere wishes that this helps somebody who has been as frustrated as I have been not getting this feature to work. Now onto the business cards solution...

Thank you for the information.
Does anyone really think that HP or Avery will print this work around in their documentation?
Does HP OfficeJet 6500 709a printer exist on all software editions from HP? And how did YOU know that "this is a generic printer driver specially made to fix printer issues like this"? No one else figured that one out- who told you?
"Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too).This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory." Problem: people have had the HP business card printing problem with brand new printers- certaintly without years of soil or dust on the rollers.
How should a user, unfamilar with those gyrations you described above, go about using the printer? The basic issue is that these printers DO NOT work for Avery and other business cards unless you know how to do the actions described.
"The sheet stock business card printing problem you are having is a well documented process or product defect that newer HP printers seem to have. Others have said that older HP printers did not have this problem. I echo that experience also. There are multiple questions on these forums with various answers (revert to older printer drivers, change paper type chosen in printer setup, change brand of card paper) but the end all is that HP printers or all in ones cannot print Avery business card sheet stock with any type of repeatability or consistency due to the wandering margin issue. It is unknown whether this is a software or hardware issue or or paper issue or combination of these."
The best solution seems to be to consider a printer that feeds almost straight through versus up and around. If HP has this type of printer you could consider it. Otherwise there are alternative printer brands that feed straight through that may be better for printing sheet stock business cards.
avery, business cards, cards, margin error
http://h30434.www3.hp.com/t5/Other-printing-questions/Avery-sheet-business-card-printing-problem/m-p...

Photosmart C7280 All-In-One Wireless Not working

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My printer is working fine when hard wired thru both my PC and Macbook via USB.
I tried resetting my printer network settings by restoring to Network Defaults and adding back in my SSID and Password. It shows it is connected. But when I run a Wireless Network Test Page from within the printer settings, it shows everything passed and signal strength is excellent. However, the last diagnosis in the summary shows "No" to "Other networks detected matching your network name (SSID)" so I am wondering if my printer is actually connecting properly to my network? Since I have other wireless devices connected to the same SSID.
I turned both the printer and other devices off and then on to reboot. I turned the wireless radio within the printer settings off and on again.
Another thing I'd like to mention is that before I deleted the printers in my Apple devices, they still showed my Photosmart 7200 series, but stated they were inactive.
Also when I was able to get into my Verizon FIOS Broadband Router Management software thru my browser, it showed all my wireless devices, but it also showed my Photosmart as being inactive wirelessly, where the other devices that were turned on at the time were showing connected.
I am wondering if it may have been a recent Apple update that may have caused this problem? However the Verizon Fios also showed the printer as being inactive so I am guessing not?
I have been working on this issue for days and spent a ton of time thus far, so any suggestions to resolving this issue would be greatly appreciated.
I am about mid-level in technical understanding. So please spell out answers to any resolution steps very simply in your reply.
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Honestly, ISP-issued routers are very problematic. Restart the Westell by pulling its power cord momentarily just before trying to connect the printer.
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Photosmart 6520 all in one.does not pick up small photo paper

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