Photosmart 6520 unable to scan editable text

I am unable to scan editable text from my HP Photosmart 6520 to my HP Envy Phoenix pc running Windows 8.1 64 bit.
It is possible to scan the document to the pc as a pdf file.
It is then possible to convert the pdf to a Word document but the text is not editable.
Is anyone able to help me with this please?
Note: I am able to convert pdf files sent to me via e-mail into word documents with editable text.
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Many thanks for explaining this all to me so clearly.
I will be following your advice and find suitable third party software.

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Photosmart 6520--Unable to Find Printer error

I just purchased a HP Photosmart 6520 printer. I installed the software onto my computer; however, I am unable to complete the set up due to receiving the error message that the printer cannot be found. I entered the IP address as indicated on the printer and uninstalled/reinstalled the software, to no avail. If it cannot be fixed, I will have to return the printer.

I figured out the problem. It was my firewall on my computer!

HP Photosmart 5510 unable to scan from panel or computer using Windows 7 64 bit.

I've uninstalled software 3x and reinstalled using driver from HP's website. I've already gone through the HP Diagnostic tool 3x. Windows (WIA) Scan and HP Twain Scan always come back with error messages. Through their messages, we have uninstalled and restarted computer numerous times. Scan to Computer is enabled. Wonder if the printer is faulty.

Have you tried restarting the following services:
Remote procedure call
Shell hardware detection
WIA
If not, let me know and I can tell you how.
Mike
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I am an HP employee.

HP Photosmart 6520 Unable to Register eFAX

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Hello Jmags.
I can definitely help you with this issue.
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Re: HP photosmart 6520 scanning to email doesn't work.

have a new 6520 hp connected wifi and cannot scan document to my i mac. it indicates scan complete but have nothing on my mac. also hp asking for a password to scan to my e mail what's that all about

Hi kasessler,
Welcome to the HP Support Forums. I see that you are unable to use the scan to email feature of your Photosmart 6520 printer.
For the scanning to your iMac and why you aren’t seeing the document, would you please let me know what version of Mac OS X that you are using (whatsmyos.com)?
For scan to email to work you need to have enabled the web services on your printer and claimed your printer in a HP Connected or HP ePrintCenter account. Are you being prompted for your password or the 4-digit pin code that is sent to your personal email to activate the scan the scan to email feature?
I’m curious as to why you would like to uninstall and then reinstall the scan to email feature? The scan to email feature on this printer cannot be uninstalled and reinstalled. If you have accidentally entered an incorrect email address, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
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HP Photosmart 6520 Server Connection Error: -1: Apps don't work and Scan to email doesn't work

My HP PhotoSmart 6520 has a persistent error to connect to the server and therefore Apps and Scan to email doesn't work.
I have manually set DNS to 8.8.8.8 / 8.8.4.4, I have installed latest driver on my Macbook pro, I have updated firmware, but still not working. Weird is also that in my ePrintCenter, the Apps I see there are not in line with thos visible on the printer.
Detail is that I have set up the printer on a Windows PC but recently changed to Mac.
Printing, scan to Computer all works fine.
Help! I have read a lot on forums but so far no solution for me!

Hi Jack6520,
Welcome to the HP Support Forums. I see that you are unable to connect to the apps and use the scan to email feature of your Photosmart 6520 printer due to a server connection error.
First off, thank you for the very detailed information, I really appreciate it.
To better assist you, would you please provide some additional information:
When you set the manual DNS servers, did you also set a manual IP address for the printer?
Have you changed routers or internet service providers recently? Have you updated the firmware on the router? If you have an ISP-provided router, do you know if they pushed out a firmware update?
Have you recently installed any new anti-virus/malware software? If so it may have blocked the ports the printer uses to communicate. I’ve included a post by VisionAiry titled “Check the Anti-Virus for Blocked Ports and Timed Scans”.
Do you have a guest network setup? Please Print a Network Configuration page. It will let you know how many networks the printer sees. A guest network will have the same name as your network with a tag about it being the guest network.
Previously did you customize the printer’s ePrint email address? I’m asking this because I might ask you to disable then enable the web services. If we have to take this step you will lose the customized ePrint email address without any ability to get it back.
What version of Mac OS X are you using? whatsmyos.com
Are there any cables other than the power cable connected to the printer?
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

Photosmart 6520 scanning function failed

The scanning function (both from the pc and from the scanner itself) has failed. It seems to make all the right noises, then the message 'now copying page 1/1' shows on the display for sometime, until it is replaced by 'cancelling', then the scan fails. It may or may not be in warranty, but it has been impossible to dispute the status of the warranty as that section on the HP website isn't working. Any suggestions would be much appreciated. Thanks.

Hey @fearless_fred,
Welcome to the HP Support Forum! I understand your HP Photosmart 6520 e-All-in-One Printer's software and front panel scanning functionality has ceased. I would like to assist you with this. I have some steps that may resolve the issue.
I recommend approaching the problem from a hardware perspective first. Try performing a hard reset:
Next, try making a copy from the printer's front panel. If it fails as before, move onto the next step and restore your printer to factory defaults:
From your printer's front panel:
Touch the wrench icon
Touch Tools
Touch Restore Factory Defaults
Once the restore is completed, you'll have to reconnect your printer to the wireless network (if you're a wireless user) and re-enable webservices (if you're an ePrint, scan to email or Printables user). If you are able to make a copy successfully it would make sense to troubleshoot the printer's software setup and restore your scan to computer functionality. (Further steps posted below)
If you're still unable to make a copy, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
With respect to your concerns about warranty, our technical support via phone can check your printer's warranty status and present resolution options accordingly.
If you have copy functionality click here to install the HP Print and Scan Doctor. When running this utility be sure to click your way through the scanning troubleshooting flows. If that doesn't restore your software scanning functionality, click here for access to additional troubleshooting steps.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
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Text cut of on very bottom of page when I print - Photosmart 6520; Macbook Pro

I don't know what's going on, but when I print two-sided from a word doc on my mac, the the lower half of the text at the very bottom of each page cuts off. Can anyone help me fix this problem? I'd really appreciate it.

Hi bkflores32,
Thank you for visiting the HP Support Forums! I see when you print a 2 sided document from Word to your HP Photosmart 6520 it cuts off the lower half of text on the bottom of each page. I would first like us to make sure it is not the hardware, please print out the 2 page document as single pages, now I want you to make a 2 sided copy. Does this cut off the bottom text or does this come out with no print quality issues?
If the copy comes out fine, please let me know the following:
1. What is your current Mac OS X?
2. Did you recently upgrade your Mac OS X?
3. Are all Apple updates installed and up to date?
I look forward to hearing from you.
HevnLgh
I work on behalf of HP
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Can't scan to computer w/new HP Photosmart 6520

-New HP Photosmart 6520 was installed 2 days ago. eprint sucessfully done as well. I can scan to an email thru eprint, but can't scan the document to my computer. The printer message tells me there it's a USB connection error.
-I have shut down and connected a new USB cable and still nothing!
-Also I see that in my Programs that the only thing listed in the HP 6520 series folder is the Product Studies and nothing else.
-Is this the reason I can't scan to the computer?
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Hi,
Please enable scan to computer from your computer (Windows):
(a) Double click icon on desktop,
(b) Select Scan to Computer,
(c) Click Enable
(d) Click OK/Apply ...
You can also click start with Windows.
Regards.
BH
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HP photosmart 6520 scanning doesn't work

My photosmart 6520 printer was working fine, scanning to computer and printing with no problems then all of a sudden I cannot scan to computer and when I try to scan it puts up the msg No Computer Found. I haven't scanned for a while so when I tried I was surprised it didn't work. I can print and copy but it will not let me scan. When I go to control panel devices and printers my printer shows up with a triangle with an exclamation point in it. I have tried disconnection the power cord and restarting, I have even replaced the usb cord to the computer with no results. I have even tried to reload the installation CD and tried HP's scan troubleshooter. Everything else works, is this an inherent problem with this model printer? I'm baffled

7597, welcome to the forums
I understand you are no longer able to scan from your Photosmart 6520. I am willing to help you with this!
I am glad to hear the copies are working, as this shows the printer is alright and the problem isn't with the hardware.
First of all, run the HP Print and Scan Doctor and post back to me with the detailed results from the tool.
I also would like to know the OS you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
As you connect USB, try a wireless connection or Ethernet connection and let me know if they work.
Have a great day
R a i n b o w 7000I work on behalf of HP
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Unable to Communicate with Printer - Photosmart 6520

A few days ago this issue popped up out of no where. I've been using the printer for a few months now with out an issue, but all of a sudden all of our computers can no longer print. When ever I try an error pops up that the computer cannot communicate with the printer, and to try to update the IP address with the IP address tool.
So far what I've tried without any success:
- Restarting the printer.
- Restarting the router.
- Restarting the computers.
- Reconnecting the printer to the network (Rerunning the network setup.).
- Changing the IP address manually.
- Disabled the router firewall and computer firewall.
- Changed the wireless security on my router to WPA2 from WEP (Needed to do this anyway.).
- Uninstalling, then reinstalling drivers and software.
- HP Print and Scan Doctor (Sorry, left this one off. Doesn't detect any devices.)
The Photosmart 6520 says it is connected to the network and the printed wireless test page says the same thing, but none of the computer can print to it, or detect it.
So far I'm stuck there, as I can't locate the printer to finish reinstalling the drivers.
Having this issue on multiple devices.
- Desktop running Windows 7 Ultimate x64
- Acer laptop running Windows 7 Home
- Two different HP laptops running Windows Vista
Since it is affecting so many devices on different platforms I'm inclined to believe the fault lies with the router or the printer itself. Though since there's no other network issues and the printer itself shows it connects successfully to the network (I can also see it listed on the router client list.), I'm leaning more towards an issue with the printer.
Any help would be appreciated and thanks for your time.

Looks like you have done a lot of what needs to be done. Nice work!
Just want to clarify a few things.
Can you connect the printer to the router using a network cable?
Does the printer work fine if connected directly to the router via netowork cable?
If that works fine, please note the IP address and disconnect network cable.
Wireless:
From the 6520 , configure wireless connection
What is the printer's IP address when you have it assigned automatically and not manually?
If both IP addresses assigned are from same subnet (ex:192.168.x.x)
-can you ping the printer through the command prompt (in accessories) from a PC on the same network?
'Ping (address) xxx.xxx.x.x'
You should get back 3 lines showing the mil sec response if successful.
Sorry if I am asking you to do something you have already done.
I work for HP

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?
I had a very difficult time getting my new HP Officejet Pro 8620 functioning as well as it does now. I just tried scanning something as editable text for the first time and it ended up being scanned as a pdf. At one point in my various tries there was a note on the printer screen that I did not have the HP OCR software installed.
This may be because the resolution to my installation problems with the HP Officejet Pro 8620 seems to have been reverting to operating with the HP-Apple Printer Drivers 3.0 package instead of the HP-Officejet-Pro-8620_v12.32.0.dmg installation package.
I do not, therefore, have the HP Scan application on my computer now which is where HP says its OCR software can be found.
So what I'm afraid of is that I'm now running well with the HP-Apple driver but if I do go back and install the HP Officejet Pro v12.32.0 driver software with the HP installer, in order to access the OCR softwware in HP Scan application, I'll mess up everything else.
Is there any chance that the HP-Apple Printer Drivers 3.0 package I have installed also includes OCR software? If so where can I find instructions for activating it and using it with the HP 8620's scanner?
Or can I only get OCR capability with the HP-Officejet-Pro-8620_v12.32.0.dmg package?
Any experience with this? Should I leave well enough alone? Or can I somehow install the HP-Officejet-Pro-8620_v12.32.0.dmg package without messing up my current functionality?
Thanks
Steve

The printer driver that is installed automatically from Apple doesn't scan. The scanner part can be accessed through Image Capture, but I don't think that does any OCR on the scan. You'd need a separate program. As you noted, many of the bundled software programs have OCR built-in (albeit limited). From my experience, that is only activated when you scan to "searchable" PDF or something similar. You would then have to extract the text from the PDF.
I don't have an HP printer/scanner, so take this all with a grain of salt.
If you can just install the Scanner utilities, that shouldn't affect the printer portion.
Your other option would be to purchase separate OCR software. Unless you need to scan lots of documents into text, you should further investigate installing the HP scan utilities.

I cannot edit text in a PDF created from scanning

I am using Adobe XI, and I have created a PDF by scanning a document.
When I do click on a paragraph to edit text, all the page appears selected, it seems to be an image. At that moment a message pops up saying: this page has not editable text or digitalized content. The editing tools are disabled, so I cannot edit text.
If I do export a page to Excel or Word, I can edit text there, although there are some kind of data that is not converted properly (even when I have executed OCR).
I have edited preferences, but I am not sure if I did it correctly.
Thanks

I am using Acrobat XI Pro on PC.
Of course, I have done all the steps you mention, but I wanted someone to confirm me if these setting values are correct in order to obtain the best results. I repeat the paragraph of my previous discussion that I want to clarify, just in case some of you can help me, mainly about optimization
I digitalized the document from the scanner. This scanner is installed in the net, so I personalized the settings in Acrobat and I chose memory mode instead of native mode.
Mode color: black on white
Resolution: 600 ppp
As you say in your mail, I understand I should choose ClearScan OCR not searchable just at this moment.
Well, and what about the options of optimization?, JBIG2 (without lost)?, 4 CCITT?
And filters?, I have: activated, low, activated, medium
Are these values congruous or compatible?
Thank you
De: Phillip Jones [email protected]
Enviado el: martes, 27 de noviembre de 2012 18:24
Para: Suárez Suárez, Manuela
Asunto: I cannot edit text in a PDF created from scanning
Re: I cannot edit text in a PDF created from scanning
created by Phillip Jones<http://forums.adobe.com/people/PhillipMJones> in Creating, Editing & Exporting PDFs - View the full discussion<http://forums.adobe.com/message/4877588#4877588

Edit text in a scanned page

I have opened scanned pages in to acrobat X1 pro and cannot edit, it says its not editable text how do I scan it as an editable text

A scanned document is an image; there is no "text" to edit.
However, if there is text inside that image, it can be recognized using OCR in Acrobat. After that, such text will be editable.

I have hp printer scan in windows 8 but i cant edit text when it pull up on windows 8

I have windows 8 on dell lap top with hp all in one printer scanner Scanning works great but when it pull up on screen it will not let me edit

Hello wanda10,
Welcome to the forums!
For scanning, and being able to edit the text after. I have included the document 'HP Multifunction Printers - How to Scan: Windows 8'. Read through the document, and about a quarter of the way down, it has an option for How to scan as editable text (OCR). Please let me know if this option works for you.
If not, I would like to confirm some further information with you.
1. What is the model number of your printer. I have included the document 'Guide to finding your product number'.
2. What program are you using to scan with?
3. Is the full featured software installed for the printer?
Thank you.
I worked on behalf of HP

Photosmart 6520 unable to scan editable text

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