Photosmart 7150 Scan to My Apple Laptop Not Working

I can print fine.  (Have latest OSX Yosemite update on my lap top).  Can't scan to my lap top.
This question was solved.
View Solution.

Hi @Noose ,
I see that you can print, but you can't scan from Yosemite. I will certainly do my best to help you.
Please check the model number for your printer. As far as I can see the Photosmart 7150 doesn't have scanning functionality.
Do you maybe have the Photosmart 7510?  How Do I Find My Model Number or Product Number?
If your model has a scanner, please try the following steps.
I would do a hard reset.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name.
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • New iMac (10.9.4) & now my HP Photosmart 6520 "scan to computer" function does not work

    Recently upgraded to a new iMac running 10.9.4.  Printing works well from this computer and all other devices (iPad, iPhone, etc.).  However, the "scan to computer" function does not work.  In the "Scan" section of HP Utility when I click on "Scan to Computer" the error message reads "Scan to Computer Cannot Be Enabled. The software required for Scan to Computer could not be located on this computer. Please download and install the latest HP recommended software for your device from http://www.hp.com/support, and then try again.
    Of course I have done this... twice... still no luck.  Also ran Software Update and there was an update, but it made no difference.

    Yes, did all that... in order.  It did not resolve the problem.  However, I did find what appears to be the answer.  After re-installing the driver software DO NOT immediately follow the prescribed steps.  Instead, quit the installer, restart the Mac, and an Apple software update will appear after restart.  Install that software update, and even though the computer and software do not call for it, restart the Mac again.  Only then add the printer and follow the balance of the steps.  It works!   Thank you for your help.

  • Apple remote not working

    My Apple remote is not working with my MacBook. The Mac OS X 10.5 Help Knowledge Base says to go to Security > Systems > and Disable remote control infrared receiver. I don't have a systems button or box nor the checkbox to Disable remote control infrared receiver. And, my MacBook has an infrared receiver.

    Hi Focus,
    I have the same problem. When I update from TIger to Leopard the front row apple remote still working. But is been a long time the last time i used and now on 10.5.2 osx the apple remote not working as I imagine.
    I read some answers that help me understand better the problem. My check box of "disable remote.."is unchecked and I saw a "pair" button and try to pair with my apple remote. The tips told me to HOLD "menu" and "next" buttons of apple remote to pair him with computer. And Works fine. So I try to push only Menu button (as I've done so many times on tiger) but still does not working. So I realize the command to "start front row from apple remote" now on Leopard 10.5.2 is MENU+NEXT buttons and does not anymore only menu button. For me works like this.
    While I write this answer I try again push and hold only MENU button and after almost 2 or 3 seconds holding button appears on screen an virtual image of my apple remote signaling to replace the battery, may be now will be works only on push menu, but I need to change the battery first.
    I hope help somebody.

  • Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

    Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

    LeesaHeeley wrote:
    When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
    When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
    Good luck.

  • Apple remote not working, is there a way to setup Apple TV without the remote

    Apple remote not working, is there a way to setup Apple TV without the remote

    Welcome to the Apple Community Sylvia.
    There is no way to set up home sharing on the Apple TV without the original remote from Apple, you will need to purchase a new remote from the Apple Store.

  • Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

    error message on my HP Photosmart C7280 All-in-One  'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

    Hello @GeoffH777 ,
    Perfect! You are very welcome, I am very happy to hear the reset helped!
    If you  have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
    Greatly appreciated, have a wonderful day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Why is my apple id not working in itunes store?

    why is my apple id not working in itunes store?

    When is it asking for it ?
    If you are updating from iOS 7+ to 7.0.4 then did you have Find My iPod enabled on it ? If you did then it might be asking for the password for your account when you set that 'on'.

  • Why is my Apple ID not working after I've reset it, Why is my Apple ID not working after I've reset it

    Why is my Apple ID not working after I've reset it? After I change it the password icon pops up and I type the new password in and it says it's wrong? What's happening

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • My apple ID not working in Apple Store.

    My apple ID not working in Apple Store, in iTunes work fine and with my iPhone work fine too but in my iMac only works in iTunes, App Store and iCloud say "Incorrect password or username", I reset my keychain with the same result. My OS is 10.7.4
    In my iPhone I can acces to App Store, Itunes and iCloud but in my iMac only work in iTunes and online iCloud (icloud.com), the App Store and iCloud system say "Incorrect password or username" and never can loging.
    My Apple ID its confirmed and I buy in iTunes perfect...
    Please help, I have this problem for a long time...

    This is quite strange, as MAS is really the same store as iTS. It's the same account.
    This issue has to be something else going on with your system, and not at the Store's end.
    How about make a new user account for testing. And see what happens when you try to use your Apple ID through there.

  • Apple TV not working with new softwear iOS 7, Apple TV not working with new softwear iOS 7

    Since updated softwear on iPad to 7.0 Apple TV not working?

    I had a similar issue, without the actual error message. If you can't get it running at all, you will be forced to do what I, and many others have done over the past 24 hours. You can restore your Apple TV to factory settings (you will then have to enter your ID, passwords, etc., to connect everything again--sigh--) by obtianing a Micro-USB cable (found one today at Best Buy for 5 bucks, available other places that sell electronics, etc.) disconnect your Apple TV, and connect it via the micro usb cable (which attaches in the back of the ATV) to your computer, plug the ATV power cord into the wall and open iTUnes. You can click the Apple TV on the left side of iTunes and click restore--it will not take too long on a decent internet connection, and it will automatically install the software update (you have no choice on this, BTW, you can't go back to the previous software, as Apple only supplies the new software online (sadly).  Your ATV 3 should work and you can put it back to your TV and re-enter all your info and enjoy the new features. But if you are like me, you won't enjoy AirPlay, something seems to be wrong with that if you use an iPhone or iPad and have updated to IOS7--not sure which is the problem, or both, but be prepared for a little more frustration, but at least your ATV 3 will "work" mostly as it did before.
    I hope this helps, it is frustrating, but it is resolveable with a little bit of time--not that I'm happy about it, either.

  • Apple tv not working with panosonic TH-50PX75U old.

    Apple tv not working with a 3-4 year old Panasonic TH50PX75U tv, works fine on all other tv's in the house. HDMI cables seem to be fine they work with the DVD and DVR. Ratio is set to auto, apple logo on screen when booting up then Goes away. Seen twice for a split,nano second the apple tv menu on screen. Then in upper left corner of tv a grey box appears with HDMI 2 appears. any help would be great... Thanks in advance, Tom

    I had a similar issue, without the actual error message. If you can't get it running at all, you will be forced to do what I, and many others have done over the past 24 hours. You can restore your Apple TV to factory settings (you will then have to enter your ID, passwords, etc., to connect everything again--sigh--) by obtianing a Micro-USB cable (found one today at Best Buy for 5 bucks, available other places that sell electronics, etc.) disconnect your Apple TV, and connect it via the micro usb cable (which attaches in the back of the ATV) to your computer, plug the ATV power cord into the wall and open iTUnes. You can click the Apple TV on the left side of iTunes and click restore--it will not take too long on a decent internet connection, and it will automatically install the software update (you have no choice on this, BTW, you can't go back to the previous software, as Apple only supplies the new software online (sadly).  Your ATV 3 should work and you can put it back to your TV and re-enter all your info and enjoy the new features. But if you are like me, you won't enjoy AirPlay, something seems to be wrong with that if you use an iPhone or iPad and have updated to IOS7--not sure which is the problem, or both, but be prepared for a little more frustration, but at least your ATV 3 will "work" mostly as it did before.
    I hope this helps, it is frustrating, but it is resolveable with a little bit of time--not that I'm happy about it, either.

  • Apple tv not working

    apple tv not working - message NO SIGNAL  for this plasma. Was working before. Major difference a download from itunes 4 g movie yesterday. I have tried rebooting the apple device more than once. Switched off all plugs,checked all plug positions.  Can anybody help please? Australia. Maggie.APple tv oroblem

    Good morning Winston.
    thanks.
    i eventually  found a one-liner in THE APPLE MANUAL which fixed it.
    i.e.  Resetting the APPLE TV.   The instruction was to use the silver small operating APPLE device,
    HOLD DOWN THE MENU BUTTON AT THE SAME TIME AS THE  BLACK DOWN BUTTON UNTIL THE WHITE LIGHT ON THE  APPLE TV STARTED BLINKING RAPID  WHICH IT DID. I then released the pressure ON THE BUTTONS and  within a few moments, the TV screen cleared and it started working again.
    The interesting part is that I had thought a reset of the APPLE TV may have taken place when it was unplugged. BUT NO IT DID NOT.
    Also, there was much helpful comment in the forums but not this simple solution which I found ON the WEBSITE APPLE MANUAL.
    HOPE THE  ABOVE IS CLEAR ENOUGH TO HELP OTHERS. Maggie 3/1/2015

  • Apple mail not working

    apple is not working anymore after downloading an email. I get the apple wheel all the time. Force stop and open mail again gives always the apple wheel.

    Use and methodically follow the troubleshooting steps in Apple's OS X Mail: Troubleshooting sending and receiving email messages located at http://support.apple.com/kb/ts3276

  • Apple maps not working on iMac

    apple maps not working on iMac the little thing just keeps turning

    Do a backup.
    Quit the application.
    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.Maps.plist. Move the .plist to your desktop.
    Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
    If the application is the same, return the .plist to where you got it from, overwriting the newer one.
    Thanks to leonie for some information contained in this.

  • Apple tv not working after latest update

    apple tv not working after installing latest update.

    I have the latest update of the Remote app on my iPhonne but still no AppleTV icon visible.
    how can I do a roll back on my Apple TV?

Maybe you are looking for

  • Multiple iCloud accounts to hold 55 GB of data?

    This issue has been covered but no answer is clear. I have a 64 GB iPhone, (and I know there are 128 GB iPads) and I presume the iPhone 6 will have 128 GB when it is released 362 days from now.... However, iCloud is limited to 55 GB.  What is the bes

  • Strange problem with voiceover recording

    This just recently started in iMovie 11. So I recorded a short voiceover clip in my project, and it didn't turn out the way I wanted, so I deleted it. I recorded another voiceover, hit the spacebar when I was done, and the PREVIOUS clip I deleted pop

  • Webservice consumption from abap system

    hi colleagues, I want to consume webservice that is in ABAP syatem  in webdynpro java project . I just want to know what is the basic thing need to do  for consuming webservice. Thanks, sudhanshu

  • IPad / exchange email issue.

    My exchange email on my iPad constantly says I have three unread emails.  There are no unread emails on my iphone or iMac outlook mail systems.  Any thoughts how to fix this would be welcome.

  • HT1386 Syncing issue

    My Mac Mini recognizes my iPhone as a camera but it suddenly stopped appearing in iTunes.  I have not had this problem before.  I tried changing usb ports in the Mac Mini also.  I tried powering off iphone and back on.  Latest version of Itunes is lo