Photosmart 7160 Never used. Black ink is faded and skips lines

I bought brand new ink cartridges today so I can use this printer that is about 3 years old, but never used. I cleaned the printhead about 6-7 times and also tried to align printer (which is failed) but I am using plain regular printer paper. Tried to contact customer support but they refused to help me because my warranty expired
When i try to print it DOES print in black but the words are very hard to read because it is very faded and it appears that it skips horizontal lines.
I did a little in color and the color appears to work okay? I can't really print a photo yet because I know the black won't work anyway.
Help!!

Wow...I sure hope you are NOT right...lolol
I've gone through all the troubleshooting steps.  I just used the distilled water trick on the cartridge contacts and on the inside of the printer.  Now, I have the black cartridge sitting "contact and holes up" undisturbed for 2 hours...which I guess will solve any problem if there is sediment blocking the ink hole thingys..lol
That was the last step for me to do.  HP had no suggestions after that.
And..I'm pretty sure this last step won't work.  The contacts were clean, and I've gone through all the steps with 2 brand new cartridges, the last one being HP brand. I don't know the odds of 2 brand new cartridges being clogged, but I doubt this is the problem.
Well after all that....I'm betting you are right.  Guess I better go research new printers.
I did just see a posting on here that said they will have HP experts on hand to answer questions in the forums....April 20 and 21.  So, I do plan on coming back and asking those guys if they have any other ideas.  I don't think I still have a warranty on this printer.  It is pretty frustrating to fork out money for things like this, then have to just throw them in the trash when they quit working.  Its ridiculous........
Thank you for answering though. I do appreciate it very much.

Similar Messages

  • Using Black ink instead of Photo Black ink

    I have an HP Photosmart Premium 309a and would like to know what settings I need to change so that when printing a text document it uses the black ink instead of the photo black ink.
    OR
    What settings do I need to change so that my 309a uses black ink instead of photo black in not matter what I'm printing?
    This question was solved.
    View Solution.

    See solution here:
    http://h30434.www3.hp.com/t5/Other-printing-questi​ons/Using-photo-black-instead-of-regular-black-for​...

  • Used black ink cartridge in use

    I own a HP Laserjet M2727 MFP series 5.2 . A message appears " Used  black ink cartridge in use". I have ink in the cartridge because i can print from the flat bed no problem. What does this message mean and how can i fix it? Thx.

    @ Gordon-B -  Thanks for the response. If one has done the cleanings and the other steps listed in the above links n the last post, one would want to replace the cartridge in the printer as it might be faulty. If after one has done that; they find that the print quality is still not producing the desired results, one would be looking at product replacement. 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Using black ink cartrige only when receiving faxes

    I have an HP 6600 Deskjet printer in my office.  it is used primarily as fax machine.  I go through quite a few color cartridges.  Have found this puzzling since faxes are black and white.  Was told by rep a Office Depot that is was because all color cartridges are being used to make the black ink for faxes.
    Is there any way to set fax option to use black ink cartridge only?  Thank you.

    Hello!
    Welcome to the forums @carperwm 
    I understand you are looking to see if you can use black ink only when printing out faxes, with your Officejet 6600.
    Unfortunately you cannot, as the ink system will continue to work all together to print out the faxes.
    However, you can choose to print in black ink only from your computer, check out these guides for help on changing the settings:
    Changing Print Settings in Mac OS X
    Changing Print Settings in Windows 7
    I hope the information helps, have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Use black ink only hp 1010 printer

    i want to use black ink only and the set up is different and i can't set up. i need help?

    Hi @bjohns,
    Welcome to the HP Forums!
    I understand that you are wanting to use black ink only with your HP Deskjet 1010 printer. I am happy to look into this for you!  
    So I can research this in more detail for you, what type of Operating System are you using? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos. As there are different settings for each Operating System.
    Once I know this information, I will get back to you.
    Hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HT4899 I have NEVER used my icloud email address and am now getting spam mail to services I have NEVER signed up to.  Should I conclude from this that Apple have sold my details on?

    I have NEVER used my icloud email address and am now getting spam mail to services I have NEVER signed up to.  Should I conclude from this that Apple have sold my details on?
    To tell me to mark it as spam is just not good enough.  I do not want this rubbish cluttering my inbox.

    Nobody want to receive spam, but it's a fact of life. Apple is certainly not selling your address on to spammers, and it's possible that the spammer has been guessing at possible addresses and has hit on yours.
    A good third-party program for dealing with spam is SpamSieve - after a training period it's very good at identifying spam and shunting it to a Spam folder where you can check it and delete at your leisure. It works with iCloud.

  • Used black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525

    The black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525.  The cartridge is a 564 for both printers.  However, I get the message that the ink cartridge has been used previously even though it is a newer cartridge that I had used in my C6380.  Why won't this work?

    Hello LTron,
    Welcome to the HP Support Forums!
    I see you are looking to use a cartridge previously installed in a different printer, the Photosmart 7525 says it a used cartridge.
    If you are trying to use this cartridge before using the setup cartridges that come with the 7525, it will not work. Once the printer is initialized with the setup cartridges you would be able to use other ones.
    If you have already used the setup cartridges, this error should only be letting you know that it has been installed in a printer before. Hitting OK, next, etc should clear the error.
    'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message with A Genuine ....
    I hope this information has helped.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • How to get my C309a printer to only use black ink cartridge?.

    I have changed my ink cartridges 3 times.  ALL of them.   I haven't had the printer for that long.  I only print TEXT so only BLACK INK. And not that much of it either.  SO why does all of the cartridges get used up?  I cannot find anything where you can adjust or fix this problem.  HELP as I don't have the money to keep buying all this ink.

    PTGillan wrote:
    [snip]   Decent thing to do would be to allow printer to do what they have done from time immemorial - print faded docs to give us time to get cartridges and avoid total failure.  Not a good or decent system.  Not a good way to treat customers.
    The Photosmart c309a does allow printing in black if a color ink is depleted - I have one here.  What is your printer model?
    HP and other printer manufacturers have different printer technologies for different needs. 
    Some have printheads built into the ink cartridges.  These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Deskjet 6980 series is an example.  
    Other printers have separate ink supplies and replaceable printheads.  An example would be the Officejet 6500 printers.  The printhead in these printers can be replaced if they are damaged by running the printhead with colors out.  Some of these printers will allow printing with a color out, other will not.  If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
    Other printers have permanent printheads.  To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printheadvor burned out printhead firing resistors. The Photosmart 3310 series is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.  
    The document here has information on how ink is used. 
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Photosmart Plus B209a-m Black Ink won't print

    My HP photosmart Plus 209a-m stopped printing black ink. I've had it for less than a year and it worked perfectly up until last night when all of a sudden it stopped printing black ink.. All other colors work fine. I've taken every action suggested by HP support site, I've cleaned the print heads, ran alignments, changed cartridges twice to new one (have never used anything but HP new cartridges) and still no black ink. So I searched for an answer outside the HP site and tried every suggestion I came across but still to no avail. I did find, however, that there are a lot of people with the same problem but I've yet to find one person that has solved it. Please somebody help me!
    This question was solved.
    View Solution.

    Hi klfalk,
    Did you follow this document ?
    When you changed the black cartridge, did the issue persist?
    Thanks, Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Photosmart C6280 Not Printing Black Ink

    HI.
    I have 3 of the HP Photosmart C6280 All-in-One Printers and they have now all got the same problem. When I print or scan anything no black ink is printed.
    I have tried 3 different ink caritriages including the official hp ones  with no luck.
    When the printer does a test print, it prints all the other colours except black.
    All ink cartirages are full except the pink one. Does this need to be full? It has not been on the other 2 and the black ink has still printed.
    Any ideas?
    Thanks

    I've just spent the better part of my day trying to figure this out with my photosmart C4580.
    long story short:  I noted the instructions for storage of cartridges when not in use (print at least once/month; if you take a cartridge out, store it in a ziplock: color with nozzles down, black with nozzles up.)
    So I just took out my black cartridge and sat it upside down/nozzles up for a while, maybe an hour, until I noticed black streaks.
    I put it back into the printer, printed black text & it FINALLY printed black, albeit streaked.
    cleaned the print cartridges and now it's PERFECT!!!
    give it a shot!

  • Re: HP Photosmart 5510 wont print black ink, possible internal ink leakage

    Hi Ciara,
    I have had the same problem's as Samantha  
    with my 5510  B111 series printer , would you kindly private message me for a solution 
    to this problem!
    thank you.
    kind rgds
    Jeff 

    Hi ftx,
    ftx wrote:
    Hi Ciara,
    I have had the same problem's as Samantha  
    with my 5510  B111 series printer , would you kindly private message me for a solution 
    to this problem!
    thank you.
    kind rgds
    Jeff 
    You did not go unheard, I see you are unable to print black from your Photosmart 5510. If this is still unresolved, I'd like to help.
    Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
    If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
    Please also include your country/region in your next post. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Only want to use Black ink, not color

    I have used all pro 8500 with black ink only. other colors are empty . I dont want to print with color and only Black ink needed. black ink is full but still calling out needs ink fill

    The Officejet 8500 has separate ink supplies and printheads.  When printing (even in black only) the color portions of the printhead are waving around in the air and would dry out and clog if no color ink was available.  For this printer you will need to replace the color ink to allow printing.
    HP and other printer manufacturers have different printer technologies for different needs.  For inkjet printers:
    Some have printheads built into the ink cartridges.  These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Officejet 8040a is an example.
    Other printers have separate ink supplies and replaceable printheads.  An example would be the Officejet 8500 printer.  The printhead in these printers can be replaced if they are damaged by running the printhead with colors out.  Some of these printers will allow printing with a color out, other will not.  If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
    Other printers have permanent printheads.  To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printhead or burned out printhead firing resistors. The Officejet 6700 is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.  
    The document here describes how ink is used.  While the document is written for HP Inkjet printers the same principles apply to inkjet printers from other manufacturers.
    If you never print in color a laser printer would likely be a better choice.  If you occasionally print color but mostly black an IPH printer like those in the first category above may be a good choice.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart Plus B209 - Photo Black Ink Question

    Hi I just brought the Photosmart Plus and notice that there are 2 types of black for this printer and only one slot on the printhead for the black ink.  I am still using the starter black that came with the printer.  So my question is if I want to print a photo, do I just switch the regular black out with the photo black and switch it back when finished printing the photo? or Should I finish the starter black first then switch to photo black. TIA!!
    This question was solved.
    View Solution.

    Here's the link that Bob meant to post.
    Link
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • HP Photosmart 5514 not printing black ink

    For the past few months my HP 5514 Photosmart printer has been acting weird.  It will print random characters in the middle of a print job, and stop the job all together.  Most recently, the printer as all together stopped printing black ink.  I can't even print something as simple as word document.  I changed all the cartridges (black, cyan, yellow, and magenta) and ran all the diagnostic tests suggested by other users in these forums (a few time).  After sitting on the phone with HP tech support for 45 minutes, she concluded that there was no replacement part and that the only solution was for me to buy a refurbished printer from them that uses the same ink (because I was pissed about spending the $$$ on ink to just find out that that wasn't the issue).  I cannot justify spending more money on a HP product that is more than likely going to have the same problem down the line.  She offered me an extended 3-year warranty, but that doesn't help.  When I need to print things, I need my printer to be reliable.  I can't be sending a product back and forth to HP.  This printer was purchased in November of 2012 (so about its about a year and half old) and has been used for basic home needs.   I am very frustrated with the answers I got from HP, and the fact that the best solution was for me to fork over another $180 (if I didn't need it asap it would be $140-so I was going to be paying the shipping)...is ridiculous.  Any help would be appreciated in remedying this issue. 

    Hi AF2014,
    My colleague Judes has brought your issue to my attention. I would like to help you with this. I will be sending you a private message. Please click on the little envelope on the top right hand side of the forum page to check your Forums inbox.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Printing problem using black ink

    Why is that? But the color ink never does that? Same with my Lexmark and HP printer. Is it because it's seat on draft speed and not normal or best (top printing)

    When printing using Fast Printing "Draft" and it requires black ink (Official Kodak brand) the black ink smers

Maybe you are looking for

  • Can't paste text in a Web-started application

    I am facing a problem with a limited (but growing) number of users: they are unable to paste a block of text into a text field. Apparently the problem occurs in Windows 7 only that seems to isolate the Web-start application into a sandbox. What is st

  • File Adapter - Sort Input file

    Hi There,    I am trying to process the file I receive in XI for an external system ( Flat File) . I need to sort the file and then add de-limiters. Do I do this in the adapter or in during mapping. Any help is appreciated.

  • N80 On 3 And Firmware Upgrades

    Hi, I'm hoping to use Navicore satnav software on my N80, but the Navicore website suggests a version of firmware higher than I have on my phone. Link below states the requirement for '4.0623.0.41 or later': http://www.navicoretech.com/Consumer/Suppo

  • AirTunes with AE 6.1.1 and Mac OS 10.6.2

    I am in China and was unable to make my Airport Express base station work with my PPOE account until a Beijing Apple Store tech explained that AX v6.3 is not compatible with local ADSL service and downgraded the AX firmware to v6.1.1. Now I have wire

  • Need help changing an Adaptive RFC Model in WDJ

    Hello All, We have an existing application with few custom BAPIs are called. However we added few fields added to the custom BAPI.  We could not figure out how to bring the new fields show up in used Model and context. Any Help greatly appreciated. T