Photosmart 7510

we have a photosmart 7510,
 it has print issues. have followed all the tips tricks and troubleshooting. we decided to buy a new print head. the  printhead arrived today.  it is the wrong part.  the  printhead we need has 5 ink cartridge slots,  (3 color, 2 black, one of them being for photos. ) the part we get has 4 slots.  so i call hp, tech support, they say its a parts issue....they send me to parts/sales they say its a tech issue and around we went till i hung up.....tried to use the on line chat, they wont talk to me unless i buy a warrenty.  i am beyond angry.  is there anyway to resolve the issue of getting the correct printhead?
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mythsis, I saw your post and forwarded it to the right people for their review. You should hear back from someone shortly via private message on this Forum.
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    S. Hunn
    There are 10 kinds of people in this world... Those who understand binary and those who do not.

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    This question was solved.
    View Solution.

    Hi,
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    I work on behalf of HP
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  • HP Photosmart 7510 printer wireless connection to Mac Book Pro

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  • HP Photosmart 7510 e-ALL-IN-O​ne Series pages are blank coming out of the printer

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    I work on behalf of HP
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    I work on behalf of HP
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  • HP Photosmart 7510 won't scan

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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    Jamieson
    I work on behalf of HP
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    I will watch for a reply from you. Thanks.
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    Sunshyn2005 - I work on behalf of HP

  • My new HP all in one computer was recently connected to our new Photosmart 7510 printer. It worked

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    Please call our Cloud Services at 855-785-2777.
    If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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    Aardvark1
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