Photosmart 7520--can't set up to wireless network

I set up photosmart 7520 on wireless network just fine out of the box. a few days ago I couldn't print to it and now can't reset up on wireless network to print. Help!!!

Hey jonathanray,
I see you are having an issue getting your printer to connect to your home network. This thread is about the Photosmart 7520. Is this the model printer you are working with?
You mention resetting the printer. Did you simply power cycle the unit to Hard Reset the device or what type of reset did you perform?
Have you tried restoring the network defaults of the printer to see if it can connect after performing a Hard Reset to all devices in the network connection?
Follow these steps to reset your HP printer, your wireless router, and your computer.
Press the Power button on the HP printer to turn it off.
Disconnect the power cord from the rear of the HP printer.
Disconnect the power cord from the wireless router.
Turn off the computer.
Wait 30 seconds.
Reconnect the power cord to the wireless router.
Wait 30 seconds, or until the router is fully on and ready.
Turn the computer back on.
Wait for the computer to reload.
Reconnect the power cord to the rear of the HP printer.
Turn the printer back on.
Press the Setup menu option on the front panel of the printer
Select the Wireless submenu
Scroll to the bottom of the list and select "Restore Network Defaults"
Select Yes on the next screen
After performing these steps try connecting the printer again using the Wireless Setup Wizard in the Wireless submenu of the Setup menu again. Does this help get the unit connected?
What brand/model of router are you using? What is the name of the company that provides your internet service?
Let me know how this goes and the answers to these questions and I will do my best to provide continued support,
Jason
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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