Photosmart 7520 e-ALL-IN-ONE appears to send email from scan successfully but does not

The scanner scans and appears to send the email successfully, actually confirms the email has been sent but does not arrive 
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Hi Anne,
Thank you for the update.  It’s great that we solved one issue, now onto the next ...
Please Try the HP Print and Scan Doctor for Windows.  The Print and Scan Doctor diagnoses and helps resolve common printing, scanning, and connectivity problems.  It should resolve the problem, or at least point you in the right direction to solve the issue of the missing text.  If it doesn’t, please try following the steps in Troubleshooting Print Quality Issues.
Regards,
Happytohelp01
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    This question was solved.
    View Solution.

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    R a i n b o w 7000I work on behalf of HP
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    This question was solved.
    View Solution.

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    If my post resolve your problem please mark it as an Accepted Solution

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