Photosmart 7520 on wireless network no longer recognized by laptop

The printer was fully functional on my wireless network, accessible by phone, tablet & laptop. Now it is not recognized by the laptop but still usable by other devices through the wireless network. The laptop is Windows 7 professional. The laptop and printer are both on the same (only) wireless network. I uninstalled the printer and driver from the laptop, temporarily disabled Norton Antivirus, then tried to install a new driver but installation failed. I repeated the entire process again, with the same results. What else should I try?

Hi @SaMi4,
Welcome to the HP Forums!
I noticed that your HP Photosmart 7520 that is on a wireless network, is no longer recognized by your laptop. I am sorry to hear about this, but I am happy to help!
I would recommend this printing guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7.
You would also benefit from this guide, Printer Does Not Maintain Wireless Connection. As this will help you maintain the connection.
Hope this helps, and have a wonderful day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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The KitKat upgrade has been a disaster. home wireless is no longer recognized, even going through the set-up process. It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car. In atte

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Maybe not too late to help you.
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How do I make my HP PhotoSmart 3210 printer wireless Network

How do I make my HP PhotoSmart 3210 printer wireless. It has an Ethernet port which works fine but I want to print on my current wireless network. Can you use any wireless router of G or N? What else can I use? I'm looking for the cheapest option. Also, It has bluetooth, can I use any USB bluetooth for that to work.? I would rather use my network but if all else fails bluetooth will have to due
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Hi,
Buy a new wireless printer could be much cheaper and no headache. Or you can try something like this:
https://www.google.com.au/search?q=usb+wireless+print+server&hl=en&tbo=u&rlz=1G1GGLQ_ENAU282&source=...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
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HP Photosmart Premium c309g wireless network printing problem with 64bit Windows 7

A problem exists where the c309g is installed on a wireless network where one of the PCs on the network is running 64bit Windows 7. Amongst other things, the printer may print very slowly, appear disconnected or unavailable through the HP Solutions Centre and may not be pingable from any of the PCs on the network. The problem will affect ALL the PCs on the network !
Network monitoring software will also show an enormous level of network traffic between the printer and the Windows 7 PC. As soon as the Windows 7 PC is switched off, everything returns to normal.
The problem is solved by disabling the HP Network Devices Support Service on the Windows 7 PC as follows;
Run services.msc from the Run command on the Windows 7 PC. This will display the list of all the local services running on the PC together with Description, Status and Startup Type information for each.
Scroll down the list until you see the HP Network Devices Support Service.
Right click on it and select Properties to bring up the Properties window.
Use the dropdown list to Change the Startup Type to Disabled.
Once disabled, the printer will start to work normally. HP are aware of this problem which may be unique to the 64bit version of Windows 7.

Thanks but no luck... I tried it..... Got back from son's baseball game.. checked on printer - as in tried to have printer print something... nothing... prior to going out I went ahead and deleted the 6 c309 print devices and reinstalled a new one and got the printer to work... after the game it was back to ignoring print commands... When I go to printers there again are 6 print devices for this printer - one titled HP Photsmart Premium C309 g-m... then 4 copies of that and then one version titled HP0AC58C (HP Photosmart Premium C309g-m).
As I just finished writting that... the printer came alive and started printing some previous jobs... so maybe it helped - not sure but what about the 6 versions of print devices? I just checked the statuses of all the versions and the default is offline... the various copies have different amounts in que but have a pending status of pending deletion... When I tried to make one of the other copies the default printer - it errors out with 0x00000709

Cannot connect Photosmart C4780 to wireless network

Hi.
I have a HP Photosmart C4780 printer that I'm trying to connect to our wireless network, from my Mac (OS X 10.8.4)
I am trying to install the printer on my MacBook using the CD provided with the printer. The software installs, and then I get stuck at the setup. I get the message "No Wireless Network Discovered". I check the box saying " type in our network name, and get the message "Device Not Connected: To configure the network settings of the selected device, please connect it temporarily via USB. The device can be disconnected from the USB once the network settings are transferred." I plug the USB cable into my Mac, hit "OK", then "Continue".
Now the message I get is: "Network Unavailable: The selected Wi-Fi Network "xxx" is not within the reach of the device." (Note: the device is about a foot away from the router). Hitting "Retry" yeilds the same error message - and I'm stuck.
The wireless function on the printer is on. I restored the network default settings on the printer. The router is a D-Link DIR-826L Wireless N600 Dual Band Gigabit Cloud Router. The router is new to us - we had no issues with our old D-Link router (but it died so had to be replaced).
Any help would be appreciated!

cmd1979,
In order to get this installed wirelessly you will need three things
1.) Windows OS system
2.)USB cord
3.) Full feature software from the HP website
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3794615&
You can install the software on the windows system and install it USB. Then you will be able to convert the USB to wireless through the HP software. The printer will then be on the network. On the mac you will go to Settings->Print and scan->Add printer->Select your printer from the list->Choose add.
Let me know how this works for you.
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Photosmart C6180 on wireless network does not respond when attempting to print

Photosmart C6180 successfully installed on wireless network does not respond when attempting to print. All in one is successfully installed on wireless network and SW successfully installed on Windows XP computer yet printer does not print. Get no error message other than document failed to print. HELP!

So gald I'm not the only one. I have been fighting this crappy HP printer for MONTHS also. Everything says a OK goody goody but printer fails to print every two to three weeks.

How to connect Photosmart C4795 to Wireless Network - Mac OSX 10.8.4

I am desperately confused here! When I bought the printer 2-ish years ago I was able to set it up and have it connected to my network no problem. Since then I have moved and updated my OS to Mountain Lion and lost my installation CD. As of now, this is where things stand.
When I turned the printer on and connected it to my iMac via the USB cable, the computer found it and installed it with no issues. I can print with no issues when the USB cable is plugged in.
Using the printers built in display, I have run the HP Network Configuration and the Wireless Network Test. The printer can see my network, but it won't connect to it. I have no bloody idea where I need to go to enter my network password so the printer can get online.
I've manually downloaded the HP Driver found at http://support.apple.com/kb/DL907 and that put the HP Utility on my computer (which was already there) but I don't see any place in the utility software that would let me enter my network password or even configure network settings for the printer.
My router is an Apple Airport Extreme, and the firmware is up to date. Everything on my computer seems to be up to date. I just cannot for the life of me figure out how to get this thing online. Any help would be greatly appreciated =)

Yup, there is no way to install your printer using OS X 10.8, sorry.
However, there are alternatives. Here is the easiest way:
1. On the front of the printer: Setup [Scan] > Wireless > Restore Defaults.
2. In the same Wireless menu, start WPS Pushbutton.
3. On your Mac go to Applications > Utilities > Airport Utility. Choose your Airport and click Edit.
4. In the menu bar at the top of your screen go to Base Station > Add WPS Printer.
5. Choose the FIrst Attempt mode, then Continue.
Now your printer should be connected to your wireless network. Next, go to System Prefs > Print & Scan, click the '+' sign to add your printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

WRT120N no longer recognized by laptops

I'm not quite sure where the problem lies, so I'm going to go over everything that happened so I can hopefully get an answer. Any help is MUCH appreciated.
We were running a few laptops (Acer Aspire 5517 on Vista) off our WRT120N router wirelessly. We have it hooked up to a wireless modem. All signs show that the modem and router are running fine. The wireless network we were using, I'll call it Network-1, stopped showing up as an option in the wireless connect menu. Prior to this all the laptops could connect to Network-1 by wire or wirelessly without a problem. I don't know what happened to start the problem, but Network-1 is no longer a wireless network option.
When I wire a laptop to the router, it connects to the internet and says it's currently connected to Network-1. But when I try to connect the wireless network via a wired connection, the new network I set doesn't show up in the connection menu. When I try to set up the router again (while the computer is wired), I get the error message "Windows did not detect any wireless network hardware". So it seems that although I am able to get an internet connection through the router, the computer is not recognizing it.
One of the laptops is able to connect wirelessly through a different network (Network-2). It looks like Network-2 was set up automatically by the laptop. Another laptop has Network-2 as an option, but it says the network security key is wrong. I have no idea what the password might be, the computer where Network-2 works connects automatically, I haven't had to type a password. I'm not sure what happened here, if it's two different connections with the same name, or if it's the same thing. I don't even know if this is relevant.
Again, we would be SO grateful for any help!
Solved!
Go to Solution.

Well i think due to some reason the wireless settings of your Router must have got resetted, that's the reason you are unable to see your wireless network name. So you need to Hardwired you computer to the Router and login to the router setup page and change the wireless settings of your Router.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
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- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbors network...
- Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA, For Encryption, select TKIP...For Passphrase input your desired WPA Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone and remember the key.
NOTE : Passphrase should be more that 8 characters...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings...
Now see if you can locate your Wireless Network and attempt to connect...

Loss of connectivity of a wireless network when more than one laptop connects to the internet.

Hi, I have a wired network of 20 computers controlled by a net gear wired router from a DSL modem. The router is plugged into a hub. I have a linksys router WRT54GX4 which is plugged into the hub to allow wireless internet access. The DHCP has been disabled on the wireless router. I have added three access points WAP54G which are plugged into the wired network in outer rooms to expand the wireless network. The wireless network works just fine with only one laptop connected to the internet but when two laptops connect they both lose connectivity. That is my problem. Does anyone have any suggestions? The IP address of the wired router is 192.168.2.1, the IP address of the wireless router is 192.168.2.3, the IP address of the access points are 192.168.2.245, 192.168.2.246, 192.168.2.247. All the devices are on channel 11. All have the same SSID. The default gateway on the access points is 192.168.2.1. It is an unsecured network. Please help. Thanks Peter Z

Hi MnM Show,
Tim is correct, if you are using ISCSI Storage and using the network to get to it, it is recommended that the iSCSI Storage fabric have a dedicated and isolated network. This
network should be disabled for Cluster communications so that the network is dedicated to only storage related traffic.
This prevents intra-cluster communication as well as CSV traffic from flowing over same network. During the creation of the Cluster, ISCSI traffic will be detected and the network
will be disabled from Cluster use. This network should set to lowest in the binding order.
The related article:
Configuring Windows Failover Cluster Networks
http://blogs.technet.com/b/askcore/archive/2014/02/20/configuring-windows-failover-cluster-networks.aspx
I’m glad to be of help to you!
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Want to be able to scan w/ Photosmart C309a on wireless network

I want to add HP Solution Center to be able to scan documents from my laptop wirelessly. I've loaded and installed all the latest HP software for the HP Photosmart C309a printer on to my new Toshiba laptop. I have been able to print from Word and Adobe Reader, etc., wirelessly, but I cannot access the printer via the HP Solution Center to scan documents. I'm told the device installation is not complete. So....
...When I attempt via "Add a Device Photosmart..." the software detects the printer but each time, whether I try via ethernet (connected with cable) or wireless, after running the network diagnostics, it fails. I've done this at least a dozen times.
Another laptop with the same software nearby is connected via wireless and works flawlessly. The one I'm working on won't work.
This question was solved.
View Solution.

I would try uninstalling, rebooting, then reinstalling the printer software. There should be an uninstall icon in the HP/printer folder in the programs group.
If you have other HP printer software installed that you are not using I would uninstall that as well.
Please mark the post that solves your problem as "Accepted Solution"
Sometimes it takes several posts back and forth to get to a solution - please be patient.
I am employed by HP

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When I take the iPhone to other wi-fi connections nearby, it finds them and connects just fine.
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Sorry Linda: poor sentence construction on my part; we have different SSIDs!
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Check the company that you get your internet service from. High speed internet through a phone service modem allows for one connection as the modem is controlling the IP addresses. If you add a wireless to this connection, your modem will still allow for only one connection at a time. The wireless modem should be "in charge". Call the internet service provider and see if they will walk you through how to give permission to your wireless to assign IP addresses and not the modem they supplied.
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I have a network with both macs an PCs. I can only make the PCs able to join the network if I use WEP 40 bit security. With WEP 126 bit and WPA the PCs are not able to connect. I think you should be able to use WPA, but then you have to use a password of an exact numbers of characters (I think 13, but I am not sure). I would go for WEP 40 if I were you.
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Photosmart 7520 on wireless network no longer recognized by laptop

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