Photosmart 7520 options issue: How to print black ink, on both sides, with borderless.

I am checking to see if anyone has ever found a solution to the issue involved with borderless printing when the options "print on both sides" and "black ink only" are chosen.
I used to be able to print on both sides, flip on long edge, and choose black ink only, and I was able to print borderless. There was never an issue until last year, when out of the blue a yellow warning triangle appeared next to borderless printing. I do not know why this happened, and I was never able to solve the issue, even with two hour-long conversations with polite and tireless HP phone reps. One HP rep even helped me download a driver for a newer printer to see if that helped, and it did not.
Now in order to print without the extra border, I have to do the following in order to receive the regular output:
1. After saving, I make a custom border that is .75 inches all the way around instead of one inch.
2. I increase the font size of every block of print by .5 in size.
3. Then I print, but I do not save; when I close, it saves as it was before the changes I made to ameliorate the HP options mishap.
If any HP technician our here can tell me when this issue will be addressed and solved, I would appreciate it.
Oh, I run an Acer laptop with Windows 7, the 64-bit version. I use the wireless printing option. This issue occurs with my Word Program (2013), and my up-to-date Adobe .pdf files.
Thank you very much.

Hey there PrincessCupcake!
Thanks for the detailed post back to me.
If this was at one time an option for you and now is not, it would make sense to me that an update of some sort had made the option null and void for you, especially if you have completely uninstalled the printer driver and software and then reinstalled it. If the option was going to be available, doing the uninstall and reinstall would have fixed it in a jiffy.
I am out of ideas as to any other cause besides an update, as you mentioned. If you have installed the printer on another computer, see if the options are there, if not, they aren't available.
Happy Monday to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

PhotoSmart Premium fax C309 won't print black ink

Windows Xp series 2. Had been refilling ink cartriges when problem first occured. Installed two new black ink cartriges and still wouldn't print black ink. Cleaned print heads several times using the menu on the printer. Still did not correct the problem. Color is fine. Did a print test report and all color ink shows fine but no black. Alignment is fine. Do I need a new print head? Printer only gets occasional use.

Hi there blackcat61,
This article covers print quality issues like missing colors and others. Give the steps listed under your operating system a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

How can i make a coppy both side with my hp 6500a plus all in one?

how can i make a both sides coppy with my hp 6500A plus all-in-one?

For windows:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02773085&cc=us&dlc=en&lc=en&product=4083977&tmp...
For MAC:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01935823&cc=us&dlc=en&lc=en&product=4083977&tmp...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HOW TO PRINT BLACK AND WHITE ON HP PHOTOSMART 7510 USING MAC?

HAVING SOME PROBLEM TO PRINT BLACK AND WHITE WITH MY HP PHOTOSMART 7510. SPENDING MONEY BUYING EXPENSIVE COLOR INK BECAUSE OF THIS ISSUE. WOULD LIKE TO KNOW WHAT TO DO TO PRINT JUST BLACK AND WHITE PLEASE. I HABE A MAC OS X 10.10.4 THANK YOU.

Welcome , I would be happy to provide you with more information about printing with black only on the Photosmart 7510. First, here is how to make sure you are changing the black only settings; In the software program that you are trying to print from, click File, and then click Print. (or Command+P)I have put a red box around the drop down in the image below, from this menu you want to choose Paper Type/QualityIn the Paper Type/Quality tab, click Color Options, (usually you have to click the little arrow, again outlined in red on the image)If you want color printouts, make sure that Greyscale is selectedChange the Greyscale mode to Black Ink Only or Black Print Ink Cartridge OnlyClick Print to try the print job again. Next you might want to read about how your ink supplies are used; The following information is from this article; Ink Usage in Inkjet Printers - it discusses several aspects of ink usage with HP printers. Ink is used in a number of ways throughout the inkjet printing process. In general, ink in an ink cartridge is used for printing documents, photographs and other such materials. Some ink, however, must be used to maintain the health of the print head; some ink is residual; and some ink evaporates. HP offers two general inkjet print head designs: integrated into the ink cartridge (Integrated Print Head: IPH), and a long-life print head integrated into a printer which has Individual Ink Cartridges (IIC). Just so you know, your printer is an Individual Ink Cartridge (IIC) setup. Some color ink may be used when printing black text-or-graphicsThere are several circumstances when color ink may be used—primarily to improve print quality, and sometimes to improve printer reliability—even if the document appears to be only black text-and-graphics. Many HP printers utilize chemical interactions to improve the quality and permanence of plain paper black text-and-graphics by adding small amounts of color ink to certain black areas. Some dark images which look black may contain a combination of black and color inks. For black and white images and photos, a blend of colors called "composite black" may be used to achieve significantly better image quality and smoother gray tones than can be accomplished with black inks alone. Some inkjet printers utilize pigmented black ink, which is incompatible with some inkjet photo paper. In this case, dark or black areas are made up of color inks. Page yield testing is conducted with all cartridges (black and color) installed in the printer. For more information see Inkjet page yields . For users who wish to print utilizing just black ink (despite the reduced print quality), many HP printers offer options. For example, a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode," which allows the user to continue to print with just the black cartridge when the color cartridge is removed or not installed. In HP IIC systems, all supplies are required to be installed in the printer for the printer to function. So your IIC unit will use those colour inks to maintain itself, keep air out of the printhead and keep your print quality legible. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

Photosmart 6515 Wont Print Black Ink

I too am having the same problem as everyone else. I have had 3 printer from HP and always bragged about how good they are...All of a sudden 2 of the 3 went bad...the HP 6515 wont print the black ink, as well as the Photosmart B209.
I spent over $100 on ink for both of these and they wont print...I tried all the little suggestions.
This will be my last HP when the new one I purchased a few months back goes out. I think that is why they are $100 machines...they only last 1 year and you have to go buy a new one...
Very dissapointed!!!

The post here may help resolve the black not printing issue with your Photosmart b209a printer.
I have asked for an HP Support agent to take a look at your Photosmart 6515 case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart e-All-In-One C310a not printing black ink?

HP Photosmart e-All-In-One C310a will not print black ink. I've installed new genuine HP cartridges (original cartridges were also genuine HP). I've run through all troubleshooting processes, test pages, clean heads, alignment procedures, and other suggested forum fixes such as "removing all cartridges, powering down, removing power cord, reinsert power cord, power up and reinstall cartrdges" which seemed to work for some other HP customer, but not me. Any ideas? Or am I fortunate enough to have a DUD?
Please help....

Hope you a having a great day,
I am reaching out to probe if you still experience this issue. If you are, take the time to try this I might help,http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02187415&cc=us&dlc=en&lc=en&product=4231205&tmp...
I will do my best to assist you. If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.
Thanks
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Hp 5512 photosmart not printing black ink

I have tried several things and my printer will not print black ink. Cleaned heads, and screens, new cartridge, etc. must the printer be reset in some way to accept the black ink? I have a Mac air. It worked previously but stopped for some reason. i have replaced all cartridges. HELP

Hello,
May i know the black cartridge part number ?
Please click HERE to access the steps that should resolve the issue .
If issue still persists, please call HP Tech Support for further assistance, it could be the issue .
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart 6510 not printing black ink! HELP!

Hello,
Not printing black in. Cartridge is installed correctly. I went through the document that was post "black in not printing" (e.g. cartridge is not clogged, orange cap is off, etc.). I've cleaned printer heads 4 times. I've reinstalled drivers. Nothing.

Hi @emailtracylbrow,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6515, you are unable to print in black ink after replacing the cartridge.
Please make sure you have not missed anything here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

How can I print black ink only when in automatic two-sided mode for Officejet 6500?

When I set the printer to automatically print on two sides, it only allows color or high quality grayscale as print color options. If I print on only one side, then I have a third option for black ink only. Does anyone know how to get black ink only while getting two sided printing automatically?
This question was solved.
View Solution.

Sorry, this is not an option. When printing the front page of a duplexed page the black is underprinted with color to make the print "set" and dry faster. As a result "black only" is not an option when printing automatically duplexed pages.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Re: HP Photosmart 5510 wont print black ink, possible internal ink leakage

Hi Ciara,
I have had the same problem's as Samantha
with my 5510 B111 series printer , would you kindly private message me for a solution
to this problem!
thank you.
kind rgds
Jeff

Hi ftx,
ftx wrote:
Hi Ciara,
I have had the same problem's as Samantha
with my 5510 B111 series printer , would you kindly private message me for a solution
to this problem!
thank you.
kind rgds
Jeff
You did not go unheard, I see you are unable to print black from your Photosmart 5510. If this is still unresolved, I'd like to help.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
Please also include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart 5514 not printing black ink

For the past few months my HP 5514 Photosmart printer has been acting weird. It will print random characters in the middle of a print job, and stop the job all together. Most recently, the printer as all together stopped printing black ink. I can't even print something as simple as word document. I changed all the cartridges (black, cyan, yellow, and magenta) and ran all the diagnostic tests suggested by other users in these forums (a few time). After sitting on the phone with HP tech support for 45 minutes, she concluded that there was no replacement part and that the only solution was for me to buy a refurbished printer from them that uses the same ink (because I was pissed about spending the $$$ on ink to just find out that that wasn't the issue). I cannot justify spending more money on a HP product that is more than likely going to have the same problem down the line. She offered me an extended 3-year warranty, but that doesn't help. When I need to print things, I need my printer to be reliable. I can't be sending a product back and forth to HP. This printer was purchased in November of 2012 (so about its about a year and half old) and has been used for basic home needs. I am very frustrated with the answers I got from HP, and the fact that the best solution was for me to fork over another $180 (if I didn't need it asap it would be $140-so I was going to be paying the shipping)...is ridiculous. Any help would be appreciated in remedying this issue.

Hi AF2014,
My colleague Judes has brought your issue to my attention. I would like to help you with this. I will be sending you a private message. Please click on the little envelope on the top right hand side of the forum page to check your Forums inbox.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart 6510 won't print black ink

I changed the ink cartridge in my printer and it won't print black ink now.
I have used almost an entire cartridge of my color inks running alignments and cleaning the printhead. I have also cleaned the print head with a cotton swab and some warm water.
I have delted the software and reinstalled it.
I have always used HP cartridges.
The printer is out of warranty. I'm in the US.
I have also ran every reset I can find online, nothing is working.
I appreciate your help as I am a broke college student and can't really afford a new printer at the moment.
Thanks!

Hello @valster101 and welcome to the HP Forums!
One thing I see that hasn't been tried is checking the vents on the cartridges. Please have a look through this Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 6510 e-All-in...s document to make sure you have tried all of these steps at one point or another.
If it still won't print black after that, just let me know and I'll do my best to get you a resolution
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Photosmart 6510 will not print black ink

I am 6 months past my warranty and suddenly the printer stopped printing in black ink. Up to this point, I was very satisfied with the printer. I have tried all of the instructions from the support manual, but to no avail. This appears to be a common issue on the discussion board. Very frustrating.... Please let me know how to fix it.  It would be nice if one of the HP reps, who have responded to all of these postings, would post the fix for this instead of having a private chat with the individual.

Hi folks, 'm sure this has been a frustrating experience for you. I'd like to help. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an... If you complete, or have already completed all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours
Based on the comments, it looks like this will help  King_Zog wrote:
I tried most of the suggestions in this thread, but stopped short of disassembling the print head. Nothing worked until I saw the video referenced in Sunshyn2005's message. That did work, but not on my first try. For the second attempt, I left the wet paper towels in place for a couple of hours to really soak the print heads. That did the trick. So, thank you Sunshyn2005, for pointing me to the solution.   - Source Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide. If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.

HP Photosmart 7520 e-All-in-One Printer

My HP Photosmart 7520 e-All-in-One Printer cuts off the last 1/2 inch when printing. I tried a hard start but that didn`t work. i`m thinking it has something to do with the heads.

Look to your software.My hp has an "advanced" options after you hit printer preferences. the advanced way down bottom of sceen. Then half-way down something about print with borders - Change it to print boderless. If that not help chaNGE pAPER-SIZE IN FIRST SCREEN. fROM 0.5 INCH TRY 0.15. Recall all desktop printers must have space for the mechanical grips to grap the blank paper and pull it into the rollers. Big expensive desk-size use a vacuum to "pull" paper. If and when you printer no pull paper, pull the rear "duplexer" and clean rollers. May not be reccommended. I used cloth towel with 90% rubbibg alcohol - $!.00 in most drug stores. Kleenex and such may leave "lint". Worked for me. Good luck

Photosmart 7520 options issue: How to print black ink, on both sides, with borderless.

Similar Messages

Maybe you are looking for