Photosmart 7550 suddenly won't print anything but scanned images?

Hi all,
I've had this printer for a while and have had zero problems with it, and I don't think there's one now. More likely a setting I can't find. I just scanned a bunch of stuff that printed up just fine, but text documents, (I use Open Office) and PDF docs will not. I've tested this out and haven't been able to discover what I've done wrong. I can print anything that I've scanned (scanned docs are displayed by Windows Photo Gallery), but no ODT (Open Office) or PDF (Adobe Acrobat). Won't print from e-mail, either. It was all working fine the last time I printed any ODT or PDF, but it has been a couple of months for those, though I was printing e-mails as recently as last week. Also, when I send the command to print, I see the status bar spooling the pages to print, but the printer never reacts. Then when I double click the printer icon in the toolbar, the printer status window that opens shows "printing", but then suddenly it says "deleting" and it disappears and there are no jobs pending.
I'm using Windows Vista 32-bit. Drivers are up-to-date.
Can anyone help?

Hi there,
Try the steps outlined in this article to ensure we are dealing with a print queue problem. Let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

  • Photosmart eStation C510a won't print anything

    Hello I've owned a Photosmart eStation C510a for 3 years that is used in a computer running with Windows 8.1.   Everything was ok until a couple days ago, when I tried to print something. The printer had not enough ink and the page resulted was unreadable, so I replaced the black ink (That's the one I use the most) and tried again but the problem started: Nothing happended.  The printer stopped working and now I'm getting the following message: "New printhead Ink Alert. Used cardtriges might not complete the printhead start-up" I replaced the blue, yellow and magenta cardtriges and clicked "ok" with no results; the printer didn't show the "Now printing" message that was supposed to apper acordding with the videos I watched, only made some noises and froze everytime I try to print something. Printer maintenance tools don't work either. (No sounds, no actions in none of the options).  I tried a full reset but the message still appears when I turn on the printer. I don't know what else to do.  Any help provided would be appreciated.  Giss

    Hi giss08,  Welcome to the HP Forums.  I see that you are having printing issues since installing new ink. Please click on the following link that deals with An 'Incompatible Cartridge(s)' or 'Incompatible Ink Cartridge(s)' Error Message Displays on the Computer or the All-in-One. If the troubleshooting does not help resolve your issue, I would then suggest contacting HP's Technical Support to see about further options for you. , : click here.  Thanks for your time.  Cheers,  

  • Canon PIXMA MX712 suddenly won't print or copy anything - no color, no B/W, not even with Deep Clean

    Canon PIXMA MX712 worked great, no degradation in print quality (over last 1.5 years).  Suddenly won't print or copy anything.  Can't print wirelessly (from IPAd or computer) or plugged in with USB directly to laptop.  Can't copy.  Makes normal print head sounds and "prepares" to print.  Sounds like it is working and spits out nothing but blank pages.  Tried doing test print and nothing shows up on page.  Tried doing a deep clean and still nothing.  Tried unplugging and letting it reset and turn back on and still nothing.  Tried switching out printer cartridges and still nothing.  All lights are on for the print cartridges.  The printer says it is ready and never received a print error.  Please help me stop getting nothing but blank pages.  It would seem normal to start having streaking or blotchy prints, but not just to work great one day and then stop.

    I have the exact same problem ... printer is about 18 mths old ... I have done what has been suggested ... any other ideas

  • HP C4180 Won't Print Anything

    Hello,
    I've got a Photosmart C4180 that I use with my Toshiba laptop running Windows XP.  My wife was printing some invitations she is making when all of the sudden it just stopped printing anything.  She was only printing in black/white, but it won't print anything.  She tried replacing the black printer cartridge to no avail.  Now I can't get it to print the Test Report (it acts like it is, but there is nothing on the page).  When I clean the cartridges nothing prints.  When I align the cartridges nothing prints and I get a cartride alignment error, but I am assuming that is because it isn't printing anything and thus doesn't have anything to check the alignment of.  
    Can anyone help me with this?  I'm usually able to get it working, but not this time.  What happens to new print cartridges past their expiration date?  I'm not sure how "old" this new one is since my wife threw out the container it was in before I was called onto the scene.
    Thanks

    Hello eschwach,
    It's been a few months, but I think the culprit wound up being the "new" print cartridge was too old and didn't work properly.  I think it was about a year past it's expiration date (never knew print cartridges had expiration dates).  Anyway I went out and bought a new one and it worked fine.  
    Have you tried any new cartridges?

  • Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

    Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

    Hi Tomiwa,
    You cannot print from the iPad to that printer. AirPrint and Bluetooth are completely different.
    There may be apps you can buy that will enable using that printer, but that is not an ideal solution.
    That particular printer has had many bad reviews, and is unreasonably expensive for its features. Considering that you just bought the printer, as well as its lack of AirPrint, I suggest you return it and buy a printer that supports AirPrint.

  • I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

    I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

    Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

  • HP OfficeJet Pro L7590 suddenly won't print yellow ink.

    My OfficeJet Pro L7590 suddenly won't print yellow ink.  The cartridge isn't empty.  It still prints everything else.  Things that require yellow ink come out a different color (ie: green comes out blue).  I've cleaned the printheads several times from the "tools" menu and the report says the printheads are in "good" condition.  I've also tried soaking the printheads in hot water for 5 min like was mentioned on here.  Still nothing.  Any suggestions?

    Hi - you've worked through all the steps in the support document here? http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01957673&tmp_task=solveCategory&lc=en&dlc=en&cc... 
    If you have, and still see bad red and green blocks on the PQ Diagnostic page (as described in the document), you may have to replace the black/yellow printhead (even if the printhead health is reported as 'good'). You can check your warranty on that printhead here: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c00206040
    I work on HP's behalf.

  • After the new 10.9.2 Maverick upgrade, my Photosmart C4480 3 in 1 printer can not scan and save the file to desktop or documents.  You can only see the image in the print preview area. Does anyone know how to fix this or when a fix will be out?

    After Aple support downloaded the new 10.9.2 Maverick upgrade on my MacBook Air, my Photosmart C4480 3 in 1 printer can not scan a document and load the file on to my desktop or document file. (You can see the doc image in the preview but it doesn't save it.) Does anyone know an Apple fix for this or when the fix will be out?  After hours of trying reloading, and the usual fixes, etc. Apple told me to call HP, and HP told me they don't support Mac.  It does not seem honorable of Apple to put out an upgrade and not tell people it will destroy their scanning ability, and that the only thing to do is to buy another printer/scanner.

    Have you tried using Applications/Image Capture to scan.
    Vuescan often works.
    VueScan
    VueScan FAQ

  • Print-off the scanned images for vendor invoices

    Required report.
    Print-off the scanned images for vendor invoices
    Basically, his selection screen will be:
                Vendor Invoice   XXXXXXXXXX  to    XXXXXXXXXX
    Once the user executes the program a list of invoices is presented to the screen.
    Then the user will be able to select one or several of these invoices and click a ‘print’ button.
    However, the attachments are stored in Adobe .pdf format.
    Kind Regards
    Mark H,

    Hi,
    Write a report to fetch the data from Tables RBKP and RSEG for the vendor INvoices,  based on the Invoice No(BELNR) entered on the Selection screen.
    display them with the required fields on the first list. Take a single  CHAR field in the internal table for CHECK BOX and display that Internal Table fields.
    Keep buttons (SELECT and PRINT) on the MENU of the output screen  for processing the selected records on the output and printing the selected records in the interactive report using AT USER-COMMAND function.
    reward if useful
    regards,
    ANJI

  • Photosmart C6380 AiO won't print black

    Hi, We have a HP Photosmart C6380 All-in-One that will no longer print black. The photo black and the color cartridges are OK as far as I can tell. It is the regular black that won't print. We had this happen the last time we changed the regular black ink cartridge. For some reason the new cartridge wasn't printing anything so we momentarily went back to the old cartridge and it worked again. Then we took out the old cartridge and put back in the new cartridge and it continued working. Now the cartridge is about half empty and it has quit printing black. This shouldn't be a computer related issue. But in case it is important: WIndows XP SP3. Sorry I'm not sure exactly what driver version I'm using but I did run HP Update through the Solution Center -> Help -> Check for Updates and everything is up to date as far as I can tell. I've tried to get the printer to print black by going through the menus on the printer itself Setup -> Tools -> Printer Status Report. It kicks out only a blank page. I tried running the HP Hardware Diagnostic Utility. It reports that everything is fine but, of course, when I tell it to print a test page it kicks out a blank page. We finally gave up and put in a fresh new black ink cartridge (564 XL) and it still doesn't print anything. Any suggestions?

    I see this is still being read so the following is an update. My earlier reply mentioned the printer started printing again. It printed for a while but eventually the same problem started again- no black or blank print-outs and a new ink cartridge didn't help. I think the print head was dodgy. The printer wasn't worth the cost of buying a new print head and wasn't sure that would help. I looked for a printer at a thrift store with a matching print head or same ink cartridges. I found a printer that produced a good print test page after some cleaning cycles, bought it, and moved the ink cartridges to the printer.

  • My Photosmart prem c310 won't print

    Hi, please can you help my Photosmart Prem 310 currently won't print, it's a wireless connection & the set up & configuration page shows all is good on my Mac & likewise on the HP set up.
    I have a MAC Computer (Mac OS X Lion 10.7.4 (11E53)
    I have tried deleting the printer & setting up from scratch but that doesn't seem to work either
    It has worked in the past but has never been100%, I used to keep holding the job then retrying & eventually it would work, but now nothing it's driving me mad please help.
    The error messages I keep getting are as follows;
    1. The printer may not exist or is unavailable at this time. 
    2. The printer is not responding.
    Kind Regards
    James
    [serial number removed for privacy]
    This question was solved.
    View Solution.

    Restart the router by pulling its power cord momentarily.
    Next, turn the printer off then back on again.
    Try it agan.
    If that does not work, make sure your Belkin router has the latest firmware.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Black ink cartridge in my Photosmart c309g-m won't print

    I have an HP Photosmart Premium C309g-m printer. The black ink was low so I replaced the cartridge with a brand new HP564 black ink cartridge (not the photo black ink cartridge).  The printer will not print the black ink cartridge since I replaced it. I have replaced it with a new black ink cartridge twice thinking that perhaps the first one was bad. I have shut down the printer as instructed and waited. I unplugged the power source and unplugged it from my computer. After waiting the instructed time period, I plugged everything back in, turned the printer back on and attempted to print again. The black ink cartridge still will not print.The color cartridges and the photo black  ink cartridge are printing. I have done several clean printhead routines. I even attempted an alignment (this has failed). Now since the alignment procedure has failed, the printer attempts the alignment every time I turn it back on. This procedure continues to fail since the black ink cartridge still won't print! I am wasting all my color and photo black ink! What can I do to correct this problem?The error messages that I received were Oxc19a0007 and  Oxc19a00013. I could not find any other solutions for this problem.

    I have the same problem as redtailhawk, however no error messages.  I have an HP Photosmart Premium C309g-m printer/copier/scanner.  The cyan, magenta, and photo black cartridges were all low, so I replaced them with remanufactured HP564XL cartridges from 4inkjets.com, which apparently are from LD Products, which is on the labels on each cartridge.  These are what I already had installed, and have been using sucessfully for the past two years or so.   The printer will not print using the black ink cartridge since I replaced the other three cartridges.  I believe, actually, that I tried to put a document and only the color text printed before I replaced the three cartridges.  I tried another remanufactured black ink cartridge, thinking that the one I had installed might have become bad somehow. What I have tried:1. I cleaned the printheads from the printer network page, then did a 2nd deeper cleaning.2. I performed a hard reset by unplugging the printer while it was on, after it got finished performing all tasks, then plugged it back in 30-60 seconds later.3. I verified that all cartridges were properly vented.4. I soaked the printheads in hot water and noticed that quite a bit of ink flushed out of them.  However, when I reinstalled the printheads and cartridges, all my ink level went down at least 50%.  Before I removed the printhead, I also noticed that there was some black ink on the printhead that looks like it had leaked from the cartridge prossibly. When I run a print quality report or printer status report, I see that the black does not print at all; the other four cartridges all displays their levels.  Also, every time I try to align the cartridges, the alignment fails.  I do not get any error messages, though. I am running Windows 7 (x64) and printing via USB.  I also tried printing via bluetooth as well as using the web services printer, neither of which worked.  I also booted into Windows 8.1 (x64) RTM and attempted to print, but I'm having the same problem. Please advise me on what I can do to fix this problem, or if I have to buy another printhead.  Thank you greatly in advance. Not sure if these would be useful, but I've include my printer's device information pages and well as the usage report.
    Below is my printer's device information page: Below is my printer's usage report:

  • Canon Printer suddenly won't print pdfs

    All of sudden it won't print pdfs. It will print from Pages, Textedit etc but if I try and Print a PDF I get a Canon Error Number : 94 A paper size that cannot be fed from the cassette was selected. Load paper in the auto sheet feeder, and press the Paper Feed Switch on the printer. Printing will restart. That's as far as it goes. Tried reinstalling the drivers (last update from Canon was June 09). Also reinstalled Acrobat Reader with no luck.

    Nothing changed. But since then using AppZapper I removed all the Adobe stuff I have. Then went into Libraries and removed Adobe folder. Then went to print and it works. So it must be an Adobe issue. Don't know what but if I can read and print pdfs without Adobe installed that will do me. Strange. Uses Preview of course.
    Message was edited by: PCKid

  • I have a photosmart 7350 that won't print on my xp update 1 machine. it runs the diagnostics from

    Photosmart 7350,  Windows XP Upgrade 1.
    The printer runs diagnostics at the printer but not to the computer.  The computer shows it as the default printer, but won't print a test page, a command line page or a notepad page.  The printer que shows the print command and a second later says deleted.

    I would strongly recommend upgrading to SP2 or SP3 since both made changes to the printer backend. Has it ever worked?

  • HP Photosmart Premium C310 won't print black

    My printer won't print black.  I've replaced all cartridges, removed and then reinstalled printer driver, and cleaned cartridges 3x.  After first time cleaning cartridges, the test sheet had black print, but some lines were better than others.  After the 2nd time, no black at all printed.  After 3rd time, no black at all printed.  What next?

    Hi , Welcome to the HP Support Forums! I see you are unable to print in black ink on your HP Photosmart Premium C310, you have done some troubleshooting with no success. Please make sure you have not missed any steps listed here: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium e-All-in-One Printer Series (C310) If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours  Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide. HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.  I hope this helps. If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.

Maybe you are looking for

  • Does not boot or read discs

    My disc drive stopped reading DVD discs ages ago. I learned this was a common problem and just put up with it. However now my system is having problems booting. It generally goes to a gray screen with a folder and question mark. I FINALLY got it to b

  • 2011 Macbook Air - Multiple logic board failures - possible causes?

    I have a 2011 i7 macbook air - 7 months old.  About a month ago I went to use the computer after allowing it to sleep and it was totally dead.  Apple authorized repair center said the logic board failed and needed to be replaced.  Fast forward a mont

  • Saving CS4 to CS3

    I'm a flash developer that works on CS4, i have recently developed a flash website using CS4 but have developed for AS2.0 under flash 8 player. I have save the fla files as CS3 compatible, however my client that has flash CS3 cannot open the files, i

  • Airport Extreme 802.11n sharing a disk with a -1 on the mount point

    First I have to reboot the device once a day because of the disk that disconnect for no reason like many other on the list ever since I upgraded to 7.2.1 but not sure that as to do with this problem. Here's is the deal, I have an Airport Extreme 802.

  • Downloading images from camera into iphoto and getting two of everything

    Is there a reason I'd be getting two copies of each photo I download from my camera into Iphoto? And is there a way of making it stop doing that? They're both in the library, right next to each other. Thanks.