Photosmart 7760 drivers not visible after manual install, blocking network access

Hello --
I have an HP Photosmart 7760 installed and working on a Mac Mini connected to a wired ethernet LAN. The printer has been configured to be shared by the Mac and I am able to print to it from other Macs. However, I am unable to install this shared network printer on Windows XP despite being otherwise able to connect to the Mac Mini from the XP machine.
When going through the Add Printer wizard on XP, I am able to browse to and see the printer on the Mini. After double-clicking the printer, I get:
You are about to connect to a printer on MINI, which will automatically install a print driver on your machine.  Printer drivers may contain viruses or scripts that can be harmful to your computer.  It is important to be certain that the computer sharing this printer is trustworthy.  Would you like to continue?
I click Yes and then get:
The server for the printer does not have the correct printer driver installed.  If you want to search for the proper driver, click OK.  Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver.
I then click OK and browse through the list of printer manufacturers to HP, but don't see any Photosmart printers in the printer list (lots of Deskjets, Paintjets, Officejets, etc).
I have downloaded and installed the XP drivers by hand, (HP Photosmart Printer Software and Driver version 5.3 from http://h10025.www1.hp.com/ewfrf/wc/softwareList?os​=228&lc=en&cc=us&dlc=en&product=305375.) However, I still am not able to see the appropriate driver
My questions:
1. Is there an alternate way to install these drivers (e.g. via the Have Disk button) such that they will appear in the above printer list?
2. If not, is there an alternate printer I can use that will work from XP with a network-attached 7760?
3. Barring the above, are there any other things anyone can recommend I try in order to resolve this?
Thanks!
Regard,
Ramon

Hello thecousin,
you have tried a lot of things and if you are sure that the problem is not hardware (sometimes even when the lights are blinking there might be a problem with the hardware itself) i recommend you to do the following:
1. Try to reinstall the network driver (download new/latest one from Lenovo.com) and see if this could help.
2. Try to think of any software you have installed prior to the problems... some software might be affecting your network settings/connections
3. Sometimes i have seen problems with the windows "services" so you might have a look there (it is in the control panel/administrative tools/services) and see what is started and what isn't
4. Well the last one would be to reinstall the OS 
Good Luck
Delfy

Similar Messages

  • FTPS file adapter setup fields not visible after SP13 install

    After installation of SP13, I was looking for file adapter FTPS setup (fields described in SP13 release notes). I could not see any. It's just like the old adapter.
    Java cryptolib is installed, and we checked it is there.
    we recycled the whole thing.
    Any idea what could be missing ?

    Solved. We had applied SP12 file.
    Note that this originates from the SP stack download tool.
    We had followed the generic download process and it did not contain the SP13 tpz file.
    I tried again this morning, when selecting source sp11 target sp13, The selection of packages selects
    SAPBASIS12_0-10002900.zip... and not the SP13 one.
    Watch out if you move two SP up !
    Detailed solution :
    Downloaded the SP13 zip file. the following way.
    service.sap.com  download/entry by app grp/sap content
    process integration (XI content)/ XI_CONTENT_SAP_BASIS/ XI_CONTENT_SAP_BASIS_6.40/DB independant/ selected sp13 from the list
    Unzipped, and put the tpz file in the import directory
    of the repository. file name is XI3_0_SAP_BASIS_6.40_13_02.tpz
    Imported it
    And it works now
    Thanks a lot for your help.

  • HDD not visible after SSD install

    I installed a Crucial M4 SSD into my late model 2011 macbook pro. I originally had intended on it living in the optical drive bay until I read the numerous threads about how the SSD can't be used to it's full potential in that place. So, I swapped the HDD into the optical drive bay and placed the SSD in the old HDD bay. When I booted this am, it booted fast into the SSD, but now I can't see the HDD in disk utility or on an 'option' startup. Any help appreciated! Hope Kappy is out there today!
    I hear the fans running, so I'm assuming it's trying to spin the HDD perhaps?
    Thanks,
    Jarrod

    nevermind I got it! connecter had come loose. boy i feel silly :-/

  • All the Google toolbar buttons(other then print) are not visible after installing Firefox 4

    Google toolbar buttons (other then print) are not visible after installing Firefox 4 for Mac.

    Yes - there is a fix... called IE9... http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages

  • SCCM 2012: F8 debug widow not working (At-least not visible) after entering into the "Currently installed Windows 7 Image": F8 works in winPE

    F8 debug widow not working (At-least not visible) after entering into the "Currently installed Windows 7 Image"
    F8 option turned on in the boot image.
    F8 debug window works in Windows PE.
    F8 debug window does not show-up on F8 key-press after entering the 'Currently installed Windows 7 Image" all the way to the end of the task sequence.
    But after a 'Restart Step' (and if F8 was pressed) the Task Sequence tends to pause indefinitely as if the
    F8 debug screen is open in the background.
    I am using SCCM 2012 SP1 (CU 1 is
    not an option at the moment).
    Any ideas as to how I could get the debug F8 option back?

    There have been a couple reported occurrences of this (or something similar) to my knowledge with no resolution in the forums. Your best bet may be to open a case with CSS.
    Also note that if you were going to do a CU, why would you pick CU1 instead of CU4? And, can I ask why it's not an option out of curiosity?
    Jason | http://blog.configmgrftw.com

  • My printers are not working after mavericks install. What can I do to fix - PLEASE HELP! It is my lifeline - we are a print shop!

    My printers are not working after mavericks install.
    The printer just PAUSE and can't be resumed.
    What can I do to fix - PLEASE HELP!
    It is my lifeline - we are a print shop!

    Go to the printer manufacture website and download the drivers for your printer model for OS X v10.9 Mavericks.
    Then open System Preferences > Printers & Scanners > Print
    Select your printer on the left then click -  (minus)
    Then click + (plus) to add the printer.

  • Hot spot s not visible after latest iOS version update on my iPad please help

    hey personal hot spot is not visible after iOS latest version update on my iPad mini please help

    Hey Devinder from chd,
    For most issues with Personal Hotspot, try out the basic troubleshooting in the article below. It does talk about iPhone but the troubleshooting is the same for your iPad. If you are still having issues, let me know and I can see what else we can do after that. 
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/en-us/HT203302
    Basic troubleshooting
    See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
    Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
    Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
    If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
    Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
    Install the latest version of iOS.
    Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
    If you still see the issue, restore the iPhone.
     Take it easy,
    -Norm G. 

  • Amd video drivers not working after win 10 upgrade

    AMD video drivers not working after win 10 install. running on microsoft basic driver, call hp smartfriend assistance. appearently there is a fix but hp will not help unless i pay 100.00$ US because the warranty has expired on my notebook.Have a pavilion dv7 was running AMD Mobility Radeon HD5000 series. Thank you hp will not be purchasing an hp product again.  Alienware here i come.

    Not much we can do since your model is not supported by Toshiba for Win 10 upgrade according to THIS list so there is no Win 10 driver for your TouchPad. That button, however, is not the only way to disable/enable the TouchPad.  FN+F9 does it and you can fix it where, when you plug in an external mouse, it will automatically be disabled.

  • Flash player does not work after I installed it

    Flash player does not work after I installed it

    I'm using Mac Osx and my browser is Safari
    Date: Wed, 5 Feb 2014 00:41:29 -0800
    From: [email protected]
    To: [email protected]
    Subject: Flash player does not work after I installed
        Re: Flash player does not work after I installed it
        created by Mike M in Installing Flash Player - View the full discussion
    This is a user-to-user forum, NOT 24/7 support. You're "lucky" I happen to be up at 1:40 am to answer you.
    What OS are you using?
    http://mmonlinedesigns.com/images/os.png
    What browser?
    http://mmonlinedesigns.com/images/browsers.png
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6087541#6087541
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6087541#6087541
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6087541#6087541. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Installing Flash Player at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Mac book pro will not sleep after i installed mavericks

                mac book pro will not sleep after i installed mavericks the sleep indicator light stays solid and fans still run but the display turns off

                mac book pro will not sleep after i installed mavericks the sleep indicator light stays solid and fans still run but the display turns off

  • Portal content not visible after installation nw2004s

    Hello
    Portal Content folders not visible after logon to EP after installation
    using the url  http://172.22.218.120:50400/irj
    logon is using Administrator id.
    top level navigation is displayed. but no folder hierarchy in PCD.
    Please help
    regards
    John

    Hello John,
    Used the host name instead of the ip address in the url http://<host name>:50400/irj/portal.
    Maintain the host name in the host file of the OS.
    ip address  host name.
    Regards
    Deb
    [Reward Points for helpful answers]

  • Security and privacy system preferences not working after Lion install.  What to do?

    Security and privacy system preference not working after Lion install.  Not sure if it happen with Lion installer or after updating. What to do?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.

  • Autocad 2010 drawing pasted in microsoft excel 2007 spread sheet not visible after converting excel

    Hello, I am having an issue with Autocad 2010 drawings not showing up in a pdf document. Normally, I cut and paste part of an Autocad 2010 drawing into a Microsoft Excel 2007 spread sheet. Then, using Adobe Distiller, I convert the Excel spread sheet into a pdf document for propriatary purposes. However, recently the drawing pasted into Excel will not fully appear on the pdf, the drawing is cut off past a certain point. The drawing will print normally in Excel, but in pdf will not print normally. If the drawing is shrunk below the "cut off" point, it appears normally. If the drawing is expanded above the "cut off" point, any additional image is lost. Any suggestions on how to fix the problem would be appreciated.

    See "[Creating, Editing & Exporting PDFs] How to correct bad PDFdisplay
    of Excel 2007 graph-Adobe ProX?" and similar discussions.  Are you
    scaling it to less than 100%?
    Jeffry Calhoun
    Workforce Analytics Manager
    Ohio Department of Job & Family Services
    P.O. Box 1618, Columbus, OH 43216-1618
    InterAgency: F376, 4020 E. 5th Avenue
    614-644-0564
    Fax 614-728-5938
    [email protected]
    OhioMeansJobs.com -
    The next best thing to having an HR department.
    OhioMeansJobs.com -
    Ohio's premier website for connecting businesses and job seekers -
    quickly, easily, and for free!
    >>> jblairdynis <[email protected]> 4/19/2012 10:44 AM >>>
    autocad 2010 drawing pasted in microsoft excel 2007 spread sheet not
    visible after converting excel created by jblairdynis (
    http://forums.adobe.com/people/jblairdynis ) in Creating, Editing &
    Exporting PDFs - View the full discussion (
    http://forums.adobe.com/message/4346704#4346704 )
    Hello, I am having an issue with Autocad 2010 drawings not showing
    up in a pdf document. Normally, I cut and paste part of an Autocad 2010
    drawing into a Microsoft Excel 2007 spread sheet. Then, using Adobe
    Distiller, I convert the Excel spread sheet into a pdf document for
    propriatary purposes. However, recently the drawing pasted into Excel
    will not fully appear on the pdf, the drawing is cut off past a certain
    point. The drawing will print normally in Excel, but in pdf will not
    print normally. If the drawing is shrunk below the "cut off" point, it
    appears normally. If the drawing is expanded above the "cut off" point,
    any additional image is lost. Any suggestions on how to fix the problem
    would be appreciated.
    Replies to this message go to everyone subscribed to this thread, not
    directly to the person who posted the message. To post a reply, either
    reply to this email or visit the message page:
    http://forums.adobe.com/message/4346704#4346704
    To unsubscribe from this thread, please visit the message page at
    http://forums.adobe.com/message/4346704#4346704. In the Actions box on
    the right, click the Stop Email Notifications link.
    Start a new discussion in Creating, Editing & Exporting PDFs by email (
    mailto:discussions-community-acrobat-creating__editing_%[email protected]
    ) or at Adobe Forums (
    http://forums.adobe.com/choose-container!input.jspa?contentType=1&containerType=14&contain er=4697
    For more information about maintaining your forum email notifications
    please go to http://forums.adobe.com/message/2936746#2936746.
    Ohio Means Jobs
    You're looking for something unique. Use more than an ordinary site.
    http://www.ohiomeansjobs.com
    This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain private, confidential, and/or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, employee, or agent responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original e-mail message.

  • Apps will not open after ios5 install.  Any solutions?

    Apps will not open after ios5 install.  Any solutions?

    My husband had the same problem with some apps after I updated his iPad 2 to iOS 5.  I checked the app store and there were updates for the apps to support the new software.  After updating, all apps work just fine.

  • Premier elements 12 will not run after re-install

    Premier elements 12 will not run after re-install - it is legal and registered with adobe under my ID. WTF! The reason I re-installed it was because it could not find the internet - which is working. And premier 12 was working for a while then quit - that is why as a last ditch effort - i re-installed it. Any ideas?

    scottg
    Please review the following for possible solutions to your Premiere Elements 12 issue.
    http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
    http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
    Looking forward to learning of your results when your schedule permits.
    Thank you.
    ATR

Maybe you are looking for