Photosmart 7960 worked fine with old computer (XP), but not with new computer (W7)

Recently replaced my HP Pavilion a650Y running XP with custom-built running Win 7-64.  7960 printer worked fine w/ XP and worked (test page) once with Win 7-64.  Now when I try to print, job shows up in print que, bur printer goes off-line and gives me "printer error" message.  I can print test page from printer front panel, so I know printer is working, but can't print anything from computer.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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