Photosmart 8050 won't communicate with my computer

My Photosmart 8050 printer has stopped communicating with my Dell computer. I have run the HP Print Diagnositc Utility scan and just get an alert that there is a connectivity issue. I have tried three different USB cables and determined that the cable isn't the issue. Also, I have gone through most of the utility steps and had no success. I am fairly certain that the printer connection is the issue but not sure what to do from here. Any thoughts or recommendations?
I istalled the printer software on a Mac I have and the Mac doesn't recognize the Photosmart printer either.
Thanks!

AdamE_VZW wrote:
Hi there!!
You can download the drivers on the Samsung website. Go here and click "Software", under the Download Center. This will be the driver you need for Windows Vista.
Have a great day!
I sent you a PM

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Hello,
I recently just purchased a new router (MediaLink) and had to change the name of my wifi account. Before, my printer was communicating and working perfectly with my Macbook Pro (10.6.8). Since I installed the new router, my printer is not being recognized by the computer. It states it is "not connected."
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Then I unplugged the printer and plugged in the ETHERNET Cable directly from the router and the printer was immediately recognized. I was in the other room and printing. But when I unplugged the ethernet cable, the printer disapeared! and went back to its original state! "Not connected/found"
My second step:
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AND I HAVE HAD NO LUCK AT ALL!!! Before the new router, the printer has been fine! and was so easy!! What is happening and what can I do to fix it? Im considering purchasing a new printer Im so frustrated.
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Thank you.

You don't need a new printer, you need a new router - one that supports Bonjour, which your Mac needs to communicate with your printer.
Is this router supplied by your ISP? Did you contact them about it? If you bought the router yourself, I recommend returning it and getting a standard router like Netgear or Linksys.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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I have a Photosmart Plus B209a, and I run 4 different laptops with a wireless connection They run Windows Vista, and Windows 7, and I can not print either. The Wireless hub was recently changed, but prior to that I could not print. I get an error message when trying to reinstall the printer software from Windows that states that the USB device is not recognized AND SHOULD BE REPLACED .I bought a brand new USB cord for the printer from HP, and it still doesn't work. I was on the phone with HP for an hour and a half and they had control of my laptop and the issue is still not resolved, she said it must be my laptops problem and then transferred me to an online pay for help service that was a minimum charge of $65. All I know is I have had problems with this happening from the start, it seems every time there is a software upgrade, I have to reconnect to the printer, and now WINDOWS is not even recognizing the device...I will be interested in any answers you receive. Thanks.

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If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
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'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7
'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows Vista
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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In addition:
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Mahdi Tehrani |
|
www.mahditehrani.ir
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Photosmart 8050 won't communicate with my computer

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