Photosmart All in one C4780 Printer prints only blank pages, connected to a MacBook Pro

My Photosmart C4780 all in one printer which is connected by USB to my MacBook Pro OS 10.6.8 prints only blank pages, and no text; I have turned it on and off; disconnected and reconnected; uninstalled the HP software and reloaded and updated drivers, firmware and patches. The scan function works and scans the document to my Mac. The copy function also does not work; when I press the OK function next to the copy icon, nothing happens

Hi mpmehta
I understand you are not able to print in black and the copy function isn't working.
I will be happy to assist you with this.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
Try and print a hardware self test on the printer to find out if it is a hardware or
software issue. Click Here.
I have included a document for not being able to print in black.
Here is a document for the copy function not working.
If you require further assistance please provide the following so I can assist you better.
Did the configuration page print?
Any black print on the page?
What are the ink levels?
Are you getting a error when trying to copy?
Please let me know the results.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi there pattimessick,
You may not need to remove/re-add. Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own (especially connectivity problems) and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I purchased the Photosmart all-in-one CN503B and after only 6 weeks its dead, no lights nothing.

Has anyone else had a power issue with the CN503B photosmart all-in-one, mine failed after only 6 weeks and I'm having a nightware getting through to warranty. As an HP employee I'm embarassed at the level of support given to customers so much so in fact I've put the printer in a cupboard and bough a Canon instead.

I have had a Photosmart 310a for about a year with no problems. Did you buy a unit through the employee sales channel? As I recall these are generally refurbished and do not have the standard (or any?) warranty.
That said, what are the symptoms? Does the LED on the power supply light up? If not you probably need a new power supply, probably available on eBay for under $15 with shipping included. The troubleshooting steps in this page may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I have a HP wireless printer, and im trying to connected to my macbook pro. But will not connect..

I have a HP wireless printer, and im trying to connected to my macbook pro. But will not connect..

Isaaura - what printer model do you use?
While opening Safari click the Bookmarks icon and select Bonjour.. can you see the printer listed there?
(If Bonjour is not listed click Safari > Preferences > Bookmarks and check Bonjour within the Collections section)
Can you access the printer by typing its IP from Safari?
If the printer not available only thoguh Bonjour but an be reached by its IP, what router brand and model are you using?
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HP PHOTOSMART ALL-IN-ONE 5510 WONT PRINT AFTER GOING TO SLEEP MODE

My printer model:
HP PHOTOSMART ALL-IN-ONE 5510 B111A
Problem:
Printer goes to sleep mode. After 25-30 minutes the wireless connection between the PC and the printer breaks. Blue Wireless light is on even at the sleep mode and I can see that the printer is connected to my router and there is internet connection. HP Print and Scan Doctor sees the printer but I cannot awake the printer unless I restart it.
What I have tried so far:
I have tried all the solutions hp.com offered including; reinstalling driver, updating printer software, setting static IP to printer, setting static DNS servers, using HP Print and Scan Doctor.
I have seen people asked about this question before and there was no solution. I really need HP help!
This question was solved.
View Solution.

Let’s try this. Verify in the printer that 'Auto Off' is disabled. Set a static IP in the printer outside the DHCP range of the router. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest. Set router to 20Mhz only, or 145Mbps depending on router. Always use WPA2-AES encryption. Power off both. Power on router wait 3 mins. Power on printer and verify it reconnects to router. Now try.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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Eric Root
Thanks for that. Yes I did see that in my chasing around, but it would be nice to have it the other way round as a default. I understand why it is done that way, but I rarely, these days, have large documents to print and the right way round would be useful! Particularly when occasionally, as I say above, I want to double side print which the HP doesn't do as a norm! C'est la vie!!
Cheers
altv

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Thanks
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Eric Root
Thanks for that. Yes I did see that in my chasing around, but it would be nice to have it the other way round as a default. I understand why it is done that way, but I rarely, these days, have large documents to print and the right way round would be useful! Particularly when occasionally, as I say above, I want to double side print which the HP doesn't do as a norm! C'est la vie!!
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Mitramonday wrote:
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Hi,
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Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hi functionless,
Welcome to the HP forums!
I'm sorry to hear you haven't been able to edit your photos on your Photosmart C6150 recently but I will absolutely do my best to lend a hand to help out
Would I be safe to assume the printer's screen only goes completely black when trying to edit a photo? If you try anything else on the printer (say a copy, a test page, or navigating the Setup menu) do you get the same screen at any time?
Is the printer plugged directly to a wall outlet? If not, please move it to one.
Do you have to unplug the printer, or turn it off, to get it back to a regular screen?
Did you notice any changes or anything prior to this happening?
Once I hear back from you I will certainly offer some suggestions for you to try
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

How can I print to hp photosmart all in one 7280 from ipad

How can I print to hp photosmart all in one 7280 from ipad
This question was solved.
View Solution.

Hi,
Although the C7280 is not AirPrint enabled, you may still print through the local network using the HP ePrint mobile app.
you may find the steps to get and use the app in the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&cc=us&dlc=en&lc=en&product=3204785&tmp...
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How do I direct my HP Photosmart e-ALL-IN-ONE D110 series printer to my Android Tablet?

How do I add my HP Photosmart e-ALL-IN-ONE D110 series printer to my Android Tablet?

Hi,
Given your ptinter supports print from Android, you need an app called HP ePrint. Please use Google Store to install it:
https://play.google.com/store/apps/details?id=com.hp.android.print
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
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HT1338 I have updated my new MacBook Pro for HP Photosmart All-in-One, but it still will not scan - it will print, but will not scan. How can I fix this?

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Have you tried scanning from Image Capture or Preview?
A current driver is shown to be available for Mavericks (auto-downloaded):
http://support.apple.com/kb/ht3669#HP
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Photosmart All in one C4780 Printer prints only blank pages, connected to a MacBook Pro

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