Photosmart b110a impossible to install on windows 8.1

I'm trying to install the B100a Photosmart on my brand new pc.
I've downloaded the driver from the product page, but when I execute the installer, on the the window doesn't appear the button INSTALL, only the CANCEL one.
If I run the installer in compatibility mode (windows 7) the INSTALL button appears, but after finding the wireless printer the process stuck at 88% forever.
What can I do?
Many thanks

Hi @Lynjame , and welcome to the HP Forums!
I see you are experiencing printer installation issues. I would like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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hi,
sometimes norton does block the installation or the drivers download...
i would suggest you to turn of norton and complete the installation and then turn it back on..
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Photosmart C7250 will not install with Windows 7

I have bought a new computer wth Windows 7. My Photosmart C7250 will not install on this operating system wirelessly or by USB. The driver will install so that I can print only when I plug it in, but I cannot achieve full functionality. When I try to install it over the wireless network,, it gives me a fatal error (code 14116417). The printer does connect to the wireless network, though. I have uninstalled and reinstalled numerous times, and have run out of options. Any ideas, besides buying new??? I really like this printer!!! And thank you in advance!

I is likely not your printer. Here are a couple of things to check:
1. Disable your security system's firewall.
2. Reboot your router and try again.
Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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Photosmart 3310 does not install on Windows 7

I can't install the HP Photosmart 3310 software and drivers on my Windows 7. The very first time i install the software, it will find the printer, but at the very end of the installation process, it will give an error and then uninstall the driver, but leaves some software on my computer. The next time I run the installer, so that is just tries to add a device, I try to find the printer, it will not find the printer on the network, even if I explicitly type in the printer IP address.
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Message Edited by vamped on 11-21-2009 06:25 PM
Message Edited by vamped on 11-21-2009 06:25 PM
This question was solved.
View Solution.

Yup, I have this problem as well, even though at one stage it was working perfectly. VERY FRUSTRATING. Especially all the money I have spent on genuine ink over the years!

Software and drivers for photosmart c309g will not install under windows 7

hi
im trying to reinstall the photosmart c309g all in one printer, after i fitted a new HD im now running windows 7 32 bit, i downloaded both the basic and advanced instillation files, they both extract then disappear.
i have tried to do a level3 uninstall, but that does not seen to work properly with the printer model or os.
i have also cleaned out the system 32 /local/spool files (but it would not let me do all of them)
ive also searched this forum for solutions.......what is going on
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Hi @leslie60 ,
I see that you are having issues installing the printer. After extracting the downloaded drivers, they disappear. I will certainly do my best to help you.
Something is preventing the setup program from recognizing files from this download.
I will provide you with some steps for editing the registry to resolve this issue in a Private Message.
In the forum beside your handle name just click on the envelope to view it.
Before doing any of the steps, back up the registry first. Back up the registry.
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart c4700 driver wont install on windows 8.1

I am trying to install my HP Photosmart C4700 All in one printer to my lapton. I have Windows 8.1 and its not letting me install it. Could you Please help me.

Hi BellaBaby,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues when attempting to install the printer on to your Windows 8.1 computer. If you are connecting the printer to the computer with a USB cable, please make sure the cable is Disconnected while doing the installation.
Please click on the following link for the HP Photosmart C4700 All-in-One Printer series Full Feature Software and Driver.
Save the download to your Desktop so that it creates it's own Icon. This will make it easy to find the download. Click on the Icon and follow the instructions. Please do NOT connect the USB cable until the installation prompts you to do so.
Please feel free to write me back if you have any other questions.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hello racermike,
Please take a look at this document, and let me know if the troubleshooting steps help resolve your issue.
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Photosmart B110a HP software won't install on windows 7 starter

I have a Photosmart B110a 3 year old wireless printer that is working on my home pc running windows 7 professional, but after buying a new notebook running windows 7 starter I can not install the HP software either from the install cd that came with the printer or by downloading the software from the HP website!
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(I was told I would have to pay £18 for technical support to get YOUR software to work my notebook, I don't see why I need to pay money for something that is clearly an issue with YOUR software?)
I don't have any problems installing any other software for any other software provider on my notebook either from the discs or by downloading, so the issue is isolated to just YOUR software!
When I try and left click on the setup exe logo when the disk spins up the cd window disappears and nothing happens, no software in installed! Tried copying the contents to my notebook and try to manually install but that does not work either!
Downloading the software from HP website results in the software unzipping/unpacking but then nothing happens, install window disappears! Yes I have switched off & even tried uninstalling my antivirus & firewall without any success! HELP!!!!!!

Have you already tried running the install wizard? This will help resolve some potential problems.
Install Wizard
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I cannot select the Paper Size when I try to print with HP Photosmart B110a with Windows 8.1 64bit

I cannot select the Paper Size when I try to print with HP Photosmart B110a
The same printer was working OK with my old PC with OS Windows 7
However I got a new PC with OS Windows 8.1 64bit
I installed the new driver for HP Photosmart B110a that I dowloaded from HP site. Driver forWindows 8.1 64bit.
In addition to not being able to chose the paper size, also when I go to Printer Properties in Options, all the characters are non-ascii.
Do you know what may be the problem?
Thank you

Hello Nanu64,
Welcome to the HP Forums.
I see that you are having some issues when attempting to print from your computer.
I also see that you stated that not all the options are available in the printing preferences options. This could be because the installation was not complete or it failed.
I suggest that we do a complete uninstall/ reinstall as well as some additional steps.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you have the printer connected to the computer with a usb cable, please remove the cable from both ends and leave it disconnected until further notice.
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When the computer is back up and running, please disable any firewalls or anti virus protection you may have running. We don't want anything getting in the way of the reinstall.
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Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart C4680 software won't install in Windows 8.1 64 bit

Photosmart C4680 software won't install in Windows 8.1 64 bit. The installer starts, then never does anything. I see it in Task Manager consuming resources forever:
Here is the version I am trying to run:

Hey!
Sorry for the drop-off from the thread, I must have missed your response, I apologize.
When it comes down to the actual installation and issues revolving around that; it is no longer an HP printer issue. It is an MSI (Microsoft Installer) issue.
For MSI support, I recommend for you to call Microsoft Technical Support at 1-800-642-7676.
Best of luck and let me know the outcome if you think of it. Have a great day!
I worked for HP.

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Hi i've got a photosmart b110a which copies and scans in colour, but will only print out from my imac in black and white.
Does anyone have the same problem and hopefully the answer

I tried to understand why my B110a was printing Black and White. I just solved the problem which is driver related(in my case).
If you are on a Mac do this:
1. Download the last drivers from the HP website for your printer;
2. Install them normally;
3. Go in System Preferences > Print & Fax;
4. There should be your printer listed on the left side of the window, double click it;
5. Another window should open, select Printer Setup at the top right;
6. Now select Driver on the top;
7. In 'Print Using:' select: 'HP Photosmart B110 Series'.
That was the problem for me, even though the driver were installed they weren't selected - I know it's silly.
Hope that solve your problem, otherwise I'm not be able to help you further.
If you use any Windows or Linux platform I won't be able to help at all as I don't know how could I set that - if is that the case - on those platforms.
All the best,
Frann

Photosmart B110a & Mavericks - won't print after about two minutes...

Evening - I've been using the Photosmart B110a for a few years no problems at all with Windows XP, Windows 7 and more recently Windows 8 - I've recently bought an iMac that is running Mavericks, and it's not right.
It took me a while to install it, but eventually got that sorted but now it simply hangs when I try to print to it. Now, and here's the thing, if i reboot the printer, or reboot my router (TalkTalk DSL-3780) the printer comes on line, the jobs in the queue print, I can get to the webpage for the printer and all seems ok.
But after about two minutes it "hangs" - for want of a better phrase. The print jobs queue up, the webpage hangs, and nothing happens until I reboot it.
Now whiles it's hanging, I can still ping the router from the terminal, but no response from any of the software - unti I reboot, and then only for a few minutes, and on the cycle goes.
It's still fine from the Windows machines not incidentally, it only seems to be doing this from the iMac.
The reboot fix is a solution of sorts, but it's obviously not ideal.
Reading the forums there have been lots of posts about scanning issues with Mavericks, but I've not got that far yet.
Could you advise one way or the other?
Many thanks, Gary.

Hey @Wickers , I am really sorry i misunderstood the OS you are running.
We have exahusted all the troubleshooting steps HP has provided for this issue. The only driver available is for 10.8 and lower. Unfortunately this printer is not fully compatible with the new operating systems of Mac. The only driver available is the apple update thats you you have already done, because HP doesnt have a driver, we are very limitted in what we can do for this issue.
I suggest maybe trying a different printer driver such as HP Photosmart 5510d e-All-in-One Printer B111h/B111j Full Feature Software and Drivers.
For any further support at this point I would recommend calling the HP tech support via phone.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Or try contacting Apple support regarding the Airprint Drivers at Contact Apple for support and service.
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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HP B110a driver wont install

I have Windows 7 and a B110a printer. Since the lap top needed to be wiped I cant reinstall the driver to the printer. I get to where it is "checking the system" and then just stops.
This is really frustrating and if it means that I have to buy a new printer it will definately not be HP. I've had problems with this printer since day one and this is just the icing on the cake.
Any help would be appreciated

Welcome to the forums! I hope you are well
I saw your post about having to reinstall your Photosmart B110a printer however, you are having an issue doing so on your Windows 7 system. I will gladly help where I can and hopefully the frustration will dissipate!
First, test the unit itself. Make a copy or two. If the printer copies fine, the printer is fine and the issue is more software related.
If the copies are good to go, try disabling your firewall and then running the installation. There are two methods you can use to install your printer.
1. HP Printer Install Wizard for Windows
2. HP Photosmart Full Feature Software and Drivers Download
If the installation is not successful, try a Clean Boot and run the installation again.
Keep me updated with your results so far and I will check back on our thread!
Happy Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install.

Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!

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Sigh.

Microphone not working after installing the windows 8.1 on HP TOUCH SCREEN IQ 524

Microphone not working after installing the windows 8.1 on HP TOUCH SCREEN IQ 524,
The system shows everything is ok.
Please any help greatly apreaciated.
Thank you
Valentin

ValentinT, welcome to the forum.
There are no drivers available for Windows 8. I suggest checking in the Control Panel/Sound/Recording to assure that your microphone is selected. It seems that the Sound is one area that gets changed when updating to Win 8.1. At least, this is what happened to me.
Please click "KUDOS" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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Photosmart b110a impossible to install on windows 8.1

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