Photosmart B110a touch screen is faulty

I've just bought this printer and after switching on and trying to select the country, the touch screen buttons needed to be pressed really hard to register a press. Sometimes they will not work at all. My thumbs ar killing me now. I've now managed to set up everything including wireless but the only button working with the slightest touch is the 'back' icon. What should I do? Shall I return it to the shop where I bought it?
Regards
James

It rarely happens as all printers go thru a quality check...could have been damaged during shipping process.
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HP Photosmart 7510 touch screen, power light and wifi lights won't turn on

I bought my HP Photosmart 7510 over a year ago, just past warranty. I've printed less than 50 pages total at home and only 3 photos. Just as of two days ago, the touch screen decided not to work anymore, and the lights that usually come on next to the power button and wifi icon won't come on either. However, when I turn it on, the same tones sound out and the scanner and ink jets move around in their usual set-up. I've troubleshooted with trying several different ways of restarting it, but to no avail.
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Hello cbroomhead,
I am sorry to hear about your Photosmart 7510's touch screen showing blank and not working. I understand you can still hear the printer warming up when you power it on. I would like to post you a troubleshooting guide below to try in hopes to correct the issue.
If you have tried all of the steps and the screen is still blank, you can also try another power cable if you have one.
Blank Control Panel Display
If you are able to have the screen come back on, also check for a Firmware Update.
I hope this helps!
Regards,
R a i n b o w 7000I work on behalf of HP
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My ipod touch screen is faulty what can i do?

I cannot find my receipt, but ive had my ipod for 1 year,what can I do?
I spent $300 to buy it, and Inever expected the screen to go all fuzy. I am rather dissapointed apple!

If the screen is faulty because of a defect and not because of abuse like dropping the iPod and breaking the screen, Apple will exchange it at no cost if still under warranty. To check you warranty enter the iPod's SN here:
Apple - Support - Check Your Service and Support Coverage
Otherwise
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself
iPod Touch Repair – iFixit

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The touch screen on my photosmart D7360 is not working properly. I am using windows vista 32-bit. It is stuck on the screen that comes up on the printer with a message to replace ink cartridge soon. at the bottom press OK or cancel. I can not do either. when I insert a memory card the screen does not change either so unable to print pics directly from the printer it will work from the computer so it works fine that way. what should I do or what needs to be fixed? I have already re-installed drivers several times and that does not work.

Hi there Rslilangel
You can run HP Print and Scan Doctor this tool Diagnoses and resolves many printing, scanning, and connectivity problems.
Also The HP Hardware Diagnostic Utility This one Helps resolve common hardware-related issues.
You can find this useful utilities here Click here
Whe you run this let me the out come I will do my best to help you.
Hope this helps!
RobertoR
remember ↓↓↓
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Photosmart 5510 - part of touch screen dead

One year and two weeks after I bought it (that two weeks out of warranty!) the lower right quarter of the touch screen on my Photosmart 5510 does not respond to touch. Thus anything that requires use of the screen such as copy and scan cannot be done (two weeks out of warranty!). The printer is little used. Everything else works fine (eg WiFi printing). Is there a potential solution or is this the result of poor quality (anyone else have this problem?)
This question was solved.
View Solution.

Hi,
This appears to be a very common fault.
I hope HP QA are aware of this.
A firmware patch moving the position of the [OK] button would make this printer usable for another few years.
Could HP Firmware engineers please use a variable position of the button, to prevent overuse of the cheap pushscreen?
Basically if the buttons could appear in Top Left, Top Right, Mid Left, Mid Right, Bottom Left, Bottom Right with text being in a readable position then the printers would last longer and more brand loyalty would be achieved.
I'm think carefully about which brand of printer I purchase next.

Nokia C3-01 Faulty Touch Screen

My Nokia C3-01 touch screen stopped working. I changed the screen to a new one, but it is still not working. Any advice please?

Unfortunately we are prohibited from discussing disassembly of devices upon this manufactuer's sponsored forum and it perhaps time to seek professional help from Nokia Care facility should this even be viable option.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Faulty touch screen for my Droid Incredible 2

I have a Droid Incredible 2, but I am having a tough time being positive about it. The lower edge of my touch screen has become non-responsive and/or finicky at random times. While on the desktop, I often can't get the "Phone" button to work. It is like the bottom edge of the touch screen shuts off. That is quite irritating, but it is not as irritating as it is after I actually get in to my phone. If I call someone and get an answering machine, I can't hang up. The "End Call" button doesn't work. This becomes bearable if I call someone and the person answers. It is bearable because the phone will let me out of the loop when he or she hangs up. However, not being able to hang up on an answering machine is quite irritating, especially if it is one that allows for an endless length message. I've found that powering off is the only way out of that predicament.
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Can anyone help?
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How and when did the screen went blank? Battery level? Using an specific application?
Help us help you by providing more information.

Touch screen display unreadable photosmart 6520

My touch screen is unreadable. I think something fell on it. Can't find a crack but is unreadable and I want to copy something. Printing from the computer is working.

Welcome to the HP Community, @hesston
My best suggestions for the display not working would be to try a reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help the display power back up.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Enjoy your weekend
R a i n b o w 7000I work on behalf of HP
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Anyone managed to connect an HP Photosmart B110a P...

I have a Photosmart B110a printer that refuses to connect.
After entering all network information SSID and wireless key, the printer attempts connection then you get a blue screen on the printer panel with error code B8126AD6, you then get a printer error then you are asked to switch off & switch on the printer. You are then in a loop!
Have tried the USB to wireless function on my PC but get the same error.
Anyone managed to connect one of these?

zider wrote:
I tried to set up a HP B110a wireless printer today. through my BT home hub 2. this is the second printer i have tried, as the first would not recognise my BT home hub 2. i thought it was faulty, so got a replacement .
this time got a professional to try to set it up, he failed, felt a bit better for that , but still got no wi fi connection. he thinks you can only use a USB wired printer on a BT hub. BA!!! TO BT.
Some professional you used, that's total rubbish. I use a different model HP printer (Photosmart C4380) and it connects wirelessly on the BT hub 2 without any issues (other than the often **bleep** HP software but that's another story!).
Try the solution on the link below (note, I just found this by googling the error code quoted, there seem to be other links you can try if this one doesn't work)
http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/If-you-have-a-Blue-Screen-Error-due-to-...

CC524A LaserJet 700 color MFP M775 No Touch Screen

Hi Everyone,
I have an HP M775 that must only just be out of warranty, the problem I have is about a week ago the display just went dead, I am only able to print to this device all other functions are unavailable due to non-operational touch screen.
This issue has happened once before but was resolved after a power cycle, this time nothing helps.
I am reluctant to admit that the display is faulty I feel that due to its current behaviour that it seems to be in some sort of standalone limp mode.
The current operational characteristics are instant power off if button is pushed, almost instant boot up if power is turned on (able to print to device within a minute)
The device is still accessible over LAN and I can access the web based page via IP Address.
Any suggestions on how to maybe reset this device manually keeping in mind there is no screen available what so ever.
Regards,

Hello @EastPilbara,
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue. Good luck.
I worked on behalf of HP.

Microphone not working after installing the windows 8.1 on HP TOUCH SCREEN IQ 524

Microphone not working after installing the windows 8.1 on HP TOUCH SCREEN IQ 524,
The system shows everything is ok.
Please any help greatly apreaciated.
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Valentin

ValentinT, welcome to the forum.
There are no drivers available for Windows 8. I suggest checking in the Control Panel/Sound/Recording to assure that your microphone is selected. It seems that the Sound is one area that gets changed when updating to Win 8.1. At least, this is what happened to me.
Please click "KUDOS" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
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Touch screen ghost clicks

Hello,
I have a Touchsmart notebook that seems to have a mind of it own. Occasionally, once in 2 weeks almost, the touch screen picks a spot ( the same spot ) and keeps selecting it every 5-10 seconds.
When this happen you cannot navigate or even shutdown the computer since the cursor keeps going back to that spot on the screen.
When I contacted HP support they asked me to calibrate the screen, which stopped it for few mins and then it came back. A restart following that bought be another 2 weeks of trouble free working.
Now it is a standard fix, when the ghost clicks start, I calibrate the screen (hard to do with clicking between ghost clicks), then quickly save everything before the problem starts again and restart.
Is this a faulty screen, do I have to send it in? I hate sending in my computer, for one, it leaves you computerless for 10 days and then you have to remove all your personal files and passwords and reload it again.
What is worse, is that the problem is so random that its hard to reproduce the symptoms or check if it has been fixed.
Any help would be greeeeeeeeeeatly appreciated.
Thanks.
PS: Was running Windows 8 and now 8.1. Problems then and now.

Hi anoopkmer,
Sorry to hear about the problem with the ghost clicks. What is your product number? This link will show you how to find that.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Multi touch screen monitors

I presently have a HP Z620 with 4 monitors (2 video cards). The monitors are beginning to get a bit old and unreliable as they were originally purchased for my previous PC. I am running win 8.1 Pro.
Is it possible to run 4 touch screen monitors with this PC and operating system?
From what I can find, Microsoft says it should be possible with the correct monitors with correct drivers but can't or won't give any recomendations.
I only need 22" or 23" monitors but I do need 4 of them and if they can be touch screens that would make things operate very nicely.
Thanks
Warren

Warrenau01, welcome to the forum.
I suggest that you start a thread on the Enterprise Business Community Forums. This will get you better coverage for your problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Trouble with touch screen

I own a Photosmart Premiyn c309g it's a touchscreen-well it's supposed to be! Quite often I can't get it to
touch on; which means I can't access the menu and thus can't copy or scan. Also, the on/off button has never
worked. Not sure if any of this is because of how I set it up. I have both usb and wireless hooked up.
I can get it to come on if I unplug and replug the unit; but, it hates this/I get a improper shut-down warning.
Please tell me how to fix this and/or how-to access the copy/scan possibly w/o the touch screen.

Hello @Suz1st ,
Welcome to the HP forum.
I understand that your printers touch screen is not responding correctly.
I would like to help.
Step one: Turn the printer off and then on again
Step two: Connect the printer directly to a wall outlet
Unplug the power cord from any power strips or surge protectors.
Plug the power cord directly into a grounded electrical outlet.
Try again to use the touchscreen menu.
If the touchscreen responds when connected directly to the electrical outlet, do not reconnect the power cord to the power strip or surge protector.
Step three: Reset the printer
Press the Power button to turn on the printer.
With the power on, disconnect the power cord from the rear of the printer.
Wait 60 seconds.
Reconnect the power cord to rear of the printer.
Press the Power button to turn on the printer.
Try again to use the touchscreen menu.
I have sent you via private message with instructions for another reset.
Please read this post by Bob_Headrick before attempting the reset.
Printer Resets: What You Should Know
Also, here are some instructions for scanning from the software.
Scan from Windows 7 With the Full Feature HP Software for HP Multifunction Printers
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Lenovo B50-30 AIO touch screen stop working

I bought my Lenovo B50-30 AIO touch screen last year and approximately after 3- 4 months of use the touch screen capability has stopped working.. Contacted customer service but they are unable to help and they told us thay they will send someone to fix it but no call to schedule this visit has ever been received at all.. Can anyone help?

hi wileecoyote,
Welcome to the Forums.
Can you try the following:
1.. Press the Windows key‌ +R, type devmgmt.msc and press Enter. On the device manager, click View > Show Hidden Devices and under Human Interface Devices section, uninstall the HID-compliant device touch screen (this is the driver that controls the touchscreen).
- Sample image
When finished, reboot the system and open system properties to determine if the OS is detecting the touch capability.
   - Link to picture (Touchscreen not detected, proceed to Step 2)
- Link to picture (Touchscreen is detected)
2. Restart the machine and tap F2 to boot into the System Recovery options. On the menu, try to touch an item but don't proceed in doing the system recovery -- this is to check if the digitizer (the hardware part that enables touchscreen functionality) is working.
  - If the Touchscreen is working, boot back into Windows and backup important files then prooceed with the System Recovery.
  - If the Touchscreen is still not working even in the System Recovery menu then it's likely that the digitizer is faulty. Since you already called tech. support, I would recommend doing a follow-up on the repair ticket (your case number#) or send me a private message regarding the machine serial number and case # for me to check.
Support phone list
Regards

Photosmart B110a touch screen is faulty

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